AppleInsider has obtained a letter supposedly sent to Brazilian Apple Authorized Service Providers suggesting that new policies regarding iPhone and iPad repairs will begin soon.
Though the letter is taken out of context and has been roughly translated via Google Translate, it suggests that AASP's in Brazil will soon begin repairing broken iPad glass panels and performing more in-depth repairs on iPhones with details of that plan being sent in June 2013.
2. iPad Repair - We will soon begin to repair iPad glass. Further details will be sent next week.
3. iPhone Repair - The Changing Patterns of exchange for repair within AASP will be a reality, with details of the plan to be sent in June '13.
4. iPhone - In case of repair under warranty given independently of purchase, all iPhones should led to an AASP and not back to one carrier was bought.
A previous report suggested that Apple would be making changes to its global AppleCare system, including Apple Stores replacing more iPhone parts rather than replacing broken units with an entirely different device.