Apple Reportedly Open to Restoring MobileMe Features Lost in iCloud Transition


AppleInsider reports that it has heard from a customer who emailed Apple CEO Tim Cook expressing dismay over the discontinuation of several MobileMe features as the service is transitioned to iCloud. Surprisingly, the customer reports that he received a personal phone call from Cook's office noting that the company is indeed "open" to bringing some of the features back if customer demand supports their return.

"Specifically, I bemoaned the loss of sync services (syncing application preferences, keychain, etc.) and the loss of iDisk," the reader said of his initial email to Cook . "I was pleasantly surprised to get a call from his office just now.

According to Cook's people, while there are no plans to add those particular services to iCloud at this time, "Apple is open to it if there's enough feedback on the subject."

It is unclear exactly what aspect of the customer's email triggered a personal phone call from Apple's staff, as phone responses have typically been limited to resolving technical issues where discussions over the phone could expedite the resolution of the problems. Apple executives have on occasion personally responded to customer emails, with Steve Jobs being the highest-profile responder from the company over the past few years. Tim Cook has carried on that tradition since becoming CEO late last month, with other executives also taking part in responding to emails delegated by Cook.

Top Rated Comments

(View all)
Avatar
116 months ago
iDisk!!!! and Photo Gallery

gmail is free
personal websites are 1990's
file sync is done better and cheaper by the competition

what is the draw?

How about, Address Book, Calendars, Photo Gallery? True, you can find most services free, but Apple offered everything under one roof and integrated into their devices. Best of all, ad free!
Score: 21 Votes (Like | Disagree)
Avatar
116 months ago

why do people even pay for MobileMe?


because they like the service? :rolleyes:
Score: 21 Votes (Like | Disagree)
Avatar
116 months ago

gmail is free
personal websites are 1990's
file sync is done better and cheaper by the competition

what is the draw?

GMail is free because you are their product.

Some people aren't slaves to trends and want to use what they like no matter if irrelevant people think it's "1990s" or not.

MobileMe never left user accounts wide open like DropBox did.
Score: 16 Votes (Like | Disagree)
Avatar
116 months ago

why do people even pay for MobileMe?

It's actually the best service of its kind, especially its integration with iOS, where iDisk shines in particular.

I'd rather trust Apple with my dollar (which makes them accountable for the service) than trust a free service, much less one run by Google. Google is accountable to no one.
Score: 12 Votes (Like | Disagree)
Avatar
116 months ago

If you like your iDisk, like I do, and other sync services, then email Tim Cook, tcook@apple.com , and let him know. The more feedback they get, the more likely it is that they'll add these services onto iCloud down the road.


Or just go here:
http://www.apple.com/feedback/mobileme.html
Score: 9 Votes (Like | Disagree)
Avatar
116 months ago

Glad to hear it, but I'm sorry he use this opportunity to complain about iDisk, of all things. Apple should have killed that years ago.

iDisk is fine & in OS integration makes it a breeze to use. No third party apps or installs required. The only bad part about it was the speed (and that was an OS issue. Transmit et al can access it at full speed).
Score: 7 Votes (Like | Disagree)

Top Stories

iPhone Maker Foxconn Says China's 'Days as the World's Factory Are Done'

Wednesday August 12, 2020 7:55 am PDT by
China will no longer be the world's manufacturing epicenter going forward, according to Apple's largest supply chain partner Foxconn, which has been gradually expanding its operations in other countries amid the U.S.-China trade war. "No matter if it's India, Southeast Asia or the Americas, there will be a manufacturing ecosystem in each," said Foxconn chairman Young Liu, according to Bloombe...

Leaker Jon Prosser: Apple Watch and iPad Launching in September, iPhone 12 Event to Take Place in October

Wednesday August 12, 2020 4:31 pm PDT by
Apple last month confirmed that this year's iPhone 12 models will launch outside of their normal September timeframe and will be "available a few weeks later," which has led to speculation about when an event might be held. Leaker Jon Prosser, who sometimes shares accurate knowledge of Apple's plans, today said that Apple will hold its iPhone 12 event during the week of October 12, with...

Apple Takes Legal Action Against Small Company With Pear Logo

Saturday August 8, 2020 11:09 am PDT by
Apple is taking legal action against the developers of the app "Prepear" due to its logo, according to iPhone in Canada. Prepear is an app that helps users discover recipes, plan meals, make lists, and arrange grocery deliveries. The app is a spinoff of "Super Healthy Kids," and the founders claim that they are facing litigation from Apple. Apple reportedly takes issue with Prepear's logo, ...

Apple to Launch Bundled Subscription Services Called 'Apple One'

Thursday August 13, 2020 3:41 am PDT by
Apple will launch a new range of subscription service bundles called "Apple One" as soon as October, according to a new report by Bloomberg's Mark Gurman. The series of bundles would allow customers to subscribe to several Apple digital services together. This is expected to result in a lower monthly price than when the services are subscribed to individually. Bloomberg reports that the...

Apple Releases iOS and iPadOS 13.6.1 With Fix for Storage Issue and Green Tinted Displays

Wednesday August 12, 2020 1:31 pm PDT by
Apple today released iOS and iPadOS 13.6.1, minor updates that come a month after the release of the iOS 13.6 update with Car Keys and Audio Apple News+ stories. The iOS and ‌iPadOS‌ 13.6.1 updates are available on all eligible devices over-the-air in the Settings app. To access the updates, go to Settings > General > Software Update. iOS 13.6.1 addresses an issue that could cause...

Apple May Release 4G-Only iPhone 12 in Early 2021

Tuesday August 11, 2020 5:28 am PDT by
In a research note shared by Business Insider, Wedbush Securities analysts said that Apple may release a cheaper iPhone 12 in early 2021 with no 5G connectivity. Wedbush initially believed Apple would launch a mix of 4G and 5G iPhone 12 models this fall. Following re-examination of Asian supply chains, analysts Daniel Ives, Strecker Backe, and Ahmad Khalil revised the predictions,...

Apple Removes Fortnite From App Store [Update: Epic Files Lawsuit Against Apple]

Thursday August 13, 2020 11:58 am PDT by
Just hours after Epic Games introduced a new direct payment option for Fortnite that skirts Apple's in-app purchase rules, Apple has pulled the Fortnite app from the App Store. Fortnite is no longer available for download on the iPhone or the iPad, and Apple provided a statement to MacRumors on Fortnite's removal:Today, Epic Games took the unfortunate step of violating the App Store...

iPad Pro Keyboard Comparison: Logitech's $160 Folio Touch vs. Apple's $300 Magic Keyboard

Tuesday August 11, 2020 2:11 pm PDT by
Logitech recently debuted the Folio Touch, a keyboard and trackpad case designed for the 11-inch iPad Pro that serves as an alternative to the Magic Keyboard. In our latest YouTube video, we compare the $160 Folio Touch to Apple's $300 Magic Keyboard to see which is better. Subscribe to the MacRumors YouTube channel for more videos. Logitech is selling the Folio Touch for $160, while Apple's...

Apple Releases macOS Catalina 10.15.6 Supplemental Update With Virtualization Bug Fix

Wednesday August 12, 2020 1:20 pm PDT by
Apple today released a supplemental update for macOS Catalina 10.15.6, with the update coming a month after the original launch of macOS Catalina 10.15.6. The ‌‌macOS Catalina‌‌ 10.15.6 Supplemental Update can be downloaded from the Mac App Store using the Update feature in the System Preferences app. According to Apple's release notes, the update fixes a problem that could cause...

Kuo: Global iPhone Shipments Could Decline Up to 30% If Apple Forced to Remove WeChat From App Store [Updated x2]

Sunday August 9, 2020 10:17 pm PDT by
In a worst-case scenario, Apple's annual global iPhone shipments could decline by 25–30% if it is forced to remove WeChat from its App Stores around the world, according to a new research note from analyst Ming-Chi Kuo viewed by MacRumors. The removal could occur due to a recent executive order aiming to ban U.S. transactions with WeChat and its parent company Tencent. Kuo lays out...