Apple Reportedly Open to Restoring MobileMe Features Lost in iCloud Transition


AppleInsider reports that it has heard from a customer who emailed Apple CEO Tim Cook expressing dismay over the discontinuation of several MobileMe features as the service is transitioned to iCloud. Surprisingly, the customer reports that he received a personal phone call from Cook's office noting that the company is indeed "open" to bringing some of the features back if customer demand supports their return.

"Specifically, I bemoaned the loss of sync services (syncing application preferences, keychain, etc.) and the loss of iDisk," the reader said of his initial email to Cook . "I was pleasantly surprised to get a call from his office just now.

According to Cook's people, while there are no plans to add those particular services to iCloud at this time, "Apple is open to it if there's enough feedback on the subject."

It is unclear exactly what aspect of the customer's email triggered a personal phone call from Apple's staff, as phone responses have typically been limited to resolving technical issues where discussions over the phone could expedite the resolution of the problems. Apple executives have on occasion personally responded to customer emails, with Steve Jobs being the highest-profile responder from the company over the past few years. Tim Cook has carried on that tradition since becoming CEO late last month, with other executives also taking part in responding to emails delegated by Cook.

Top Rated Comments

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119 months ago
iDisk!!!! and Photo Gallery

gmail is free
personal websites are 1990's
file sync is done better and cheaper by the competition

what is the draw?

How about, Address Book, Calendars, Photo Gallery? True, you can find most services free, but Apple offered everything under one roof and integrated into their devices. Best of all, ad free!
Score: 21 Votes (Like | Disagree)
Avatar
119 months ago

why do people even pay for MobileMe?


because they like the service? :rolleyes:
Score: 21 Votes (Like | Disagree)
Avatar
119 months ago

gmail is free
personal websites are 1990's
file sync is done better and cheaper by the competition

what is the draw?

GMail is free because you are their product.

Some people aren't slaves to trends and want to use what they like no matter if irrelevant people think it's "1990s" or not.

MobileMe never left user accounts wide open like DropBox did.
Score: 16 Votes (Like | Disagree)
Avatar
119 months ago

why do people even pay for MobileMe?

It's actually the best service of its kind, especially its integration with iOS, where iDisk shines in particular.

I'd rather trust Apple with my dollar (which makes them accountable for the service) than trust a free service, much less one run by Google. Google is accountable to no one.
Score: 12 Votes (Like | Disagree)
Avatar
119 months ago

If you like your iDisk, like I do, and other sync services, then email Tim Cook, tcook@apple.com , and let him know. The more feedback they get, the more likely it is that they'll add these services onto iCloud down the road.


Or just go here:
http://www.apple.com/feedback/mobileme.html
Score: 9 Votes (Like | Disagree)
Avatar
119 months ago

Glad to hear it, but I'm sorry he use this opportunity to complain about iDisk, of all things. Apple should have killed that years ago.

iDisk is fine & in OS integration makes it a breeze to use. No third party apps or installs required. The only bad part about it was the speed (and that was an OS issue. Transmit et al can access it at full speed).
Score: 7 Votes (Like | Disagree)

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