Apple Offering 7-Day Refund Policy on App Store Apps in Taiwan
Over the past several days, a number of reports have been coming out about Apple and Google being pressured by the Taiwanese government to modify their app sales policies to comply with a law requiring a one-week return and refund window on all purchases. The first mention came on Saturday from WantChinaTimes, which reported that Apple will be complying with the order.
At the request of Taipei City Hall, Apple agreed to let their phone users have a trial period of seven days, within which a user can return the app for a full refund.
Until now, Apple has not allowed any trial period for paid apps, although refunds have been available on a case by case basis through iTunes support.
A new report from The Economic Times of India offers additional information on the situation, confirming that Apple has indeed complied with the requirement while Google has been fined $34,600 over its continued refusal to offer a 7-day refund period. That report and another one from the Taipei Times reveal that Google has gone as far as to completely withdraw its paid app marketplace in Taiwan rather than comply with the regulations. The suspension is said to continue while discussions to resolve the impasse are underway.
It is unclear what changes were made by Apple in order to comply with the refund law, and we have received no word of obvious changes in the handling of purchases made through the App Store. Consequently, it is possible that Apple is simply addressing it through its usual iTunes support procedures and simply granting refunds upon request rather than building any specific refund functionality into the purchasing system. Also unknown is whether Apple will be extending the policy to other countries.
Popular Stories
The M2 MacBook Pro has started making its way into customers' hands and we're learning more about how it performs in a variety of situations, but all eyes are really on the upcoming M2 MacBook Air which has seen a complete redesign and should be arriving in a couple of weeks.
Other top stories this week included a host of product rumors including additional M2 and even M3 Macs, an updated...
Apple today began selling refurbished Mac Studio models for the first time in the United States, Canada, and select European countries, such as Belgium, Germany, Ireland, Spain, Switzerland, the Netherlands, and the United Kingdom.
In the United States, two refurbished Mac Studio configurations are currently available, including one with the M1 Max chip (10-core CPU and 24-core GPU) for...
While past rumors have indicated the upcoming second-generation AirPods Pro will feature a built-in heart rate and body temperature sensor, Bloomberg's Mark Gurman has cast doubt on those rumors turning out to be true, saying instead such a feature is unlikely to come anytime soon.
"Over the past few months, there have been rumors about this year's model gaining the ability to determine a...
Apple is working on an Apple Watch Series 8 model with a larger display, according to DSCC's Ross Young and Haitong International Securities's Jeff Pu.
In October last year, Young suggested that the Apple Watch Series 8 could come in three display sizes. Now, responding to a query about the rumor on Twitter, Young claims that the additional display size joining the Apple Watch lineup will be ...
The redesigned MacBook Air with the all-new M2 Apple silicon chip will be available for customers starting Friday, July 15, MacRumors has learned from a retail source. The new MacBook Air was announced and previewed during WWDC earlier this month, with Apple stating availability will begin in July. The MacBook Air features a redesigned body that is thinner and lighter than the previous...
Top Rated Comments
Not to mention whether it be iTunes categories, etc. or even sites like AppShopper, there really needs to be better information and organization when it comes to finding good Apps.
For example, I was looking last night for Apps for my kid for our upcoming trip and everything is lumped into education with no real breakdown by type, age, etc. So unless you want to go through trial and error, search through tons of apps, etc., it's like trying to sift through a mountain to find what would be useful.
Many times I've read the reviews of a game, downloaded it, and found out it had a horrible control system so apart from the 1st two minutes I have never loaded the app again. total waste of money and happened to me quite a few times.
I would like a refund system even if it's only for half a hour after purchase, so that if you pay and think OMG it's rubbish or it crashes, you can straight away get a refund.
To be honest, for me, even 1 hour would be plenty, 1 day a real real max. I don't see why you should need days to decide if it's any good.
The main problem with this is that for most games, you can complete them within 24 hours. So, it's not particularly fair for developers that people will be able to refund games after playing them through.
arn
Bring it over here!