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Apple Says Manufacturing Defect is Responsible for Battery Issues in Some iPhone 5s Devices

A manufacturing defect has affected a small number of Apple's iPhone 5s devices causing shortened battery life and longer charging times, according to an Apple representative who spoke to The New York Times. The iPhone 5s, which was introduced in September, is rated for up to 10 hours of battery life on 3G and 250 hours of standby time.
"We recently discovered a manufacturing issue affecting a very limited number of iPhone 5S devices that could cause the battery to take longer to charge or result in reduced battery life," said Teresa Brewer, an Apple spokeswoman. "We are reaching out to customers with affected phones and will provide them with a replacement phone."
iphone5s

Apple has not specified how many iPhones are affected by the issue, but according to The New York Times, Apple's statement suggests that only a few thousand users may be experiencing battery life issues out of several million. After the launch of the iPhone 5s and the iPhone 5c, Apple reported that it had sold a total of nine million devices, but did not break the sales number down further.

While Apple did not give specific details on the manufacturing issue or how it plans to contact affected users, the company will replace defective iPhone 5s units with functional devices.

Related roundups: iPhone 6, iPhone 6s (2015)

Top Rated Comments

(View all)

22 months ago
We had a mistake, here is a complete and free replacement.

Just how it should be.

Good on Apple.
Rating: 21 Votes
22 months ago
Expect this thread to be full of moany faux outrage about an issue affecting 0.5% of users which is being sorted for them...
Rating: 15 Votes
22 months ago

We had a mistake, here is a complete and free replacement.

Just how it should be.

Good on Apple.


Exactly! But sadly this forum will have some folks that will piss on Apple for not being "perfect", since Apple is the only company that employees robots and not humans. ;)
Rating: 7 Votes
22 months ago

Iphone 5 Master Race :cool:

enjoy your battery 5s and 5c


Don't feel bad just because you don't have the latest and greatest. ;)
Rating: 6 Votes
22 months ago
Thank you early adopters.

Or as I like to call you - beta testers.
Rating: 5 Votes
22 months ago
I hope mine is part of that recall. Not that I particularly have battery issues, but I've nicked mine a couple times already sigh
Rating: 4 Votes
22 months ago
And what's your excuse for the poor battery life in the iPhone 5? 4-5 hours of average use before a recharge is NOT normal. It was NOT like this with 6.1.4.
Rating: 4 Votes
22 months ago

Thank you, people like you, for ensuring that stock was available when I went in to get my 5s around launch day.


No problem! Happy to help.
Rating: 3 Votes
22 months ago

We had a mistake, here is a complete and free replacement.

Just how it should be.

Good on Apple.


Not sure it would be any different for any device that's under 90 days old, from any reputable electronics company.

It's not like you're gonna get to keep the defective one you know.

Apple really doesn't need pats on the back for doing the obvious.
Rating: 3 Votes
22 months ago

We had a mistake, here is a complete and free replacement.

Just how it should be.

Good on Apple.



IF Microsoft/Google makes the same mistake: "THIS is why Apple products cost more. Quality, you know? MS/GG only makes crappy products!"

:p:D

I agree that Apple response is what it should be (no need to praise when someone does the thing it is supossed to do).
Rating: 3 Votes

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