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Apple Pulls Some Disney and Pixar Titles From iTunes Store and iTunes in the Cloud [Updated]

thelionkingIt appears some Disney and Pixar titles like The Lion King, Beauty and the Beast, and Cars series Mater's Tall Tales have been pulled from both the iTunes Store and the "Purchased Content" libraries of customers who paid for the content.

While the removal, originally noticed by a 9to5Mac reader, first appeared to be a glitch, AppAdvice has pointed out that the titles are also unavailable via the Amazon Instant Video service, suggesting the disappearance of the content may be intentional, potentially due to a licensing issue.

According to the customer who noticed the missing titles, Disney elected to remove the content from the iTunes Store, preventing customers who have purchased the movies/TV shows from re-downloading the content via iTunes in the Cloud, which allows users access to previously purchased content.
Two movies disappeared from my Apple TV yesterday (Mater's Tall Tales and The Lion King). I called Apple and they told me that Disney has removed them from the iTunes store. They are no longer available for viewing on my Apple TV. There was no warning, no notice and no refund. According to Apple, all digital content belongs to the content provider.
On Amazon.com, searching for the titles results in a notice that licensing agreements have prevented the content from being purchased or rented, and as AppAdvice points out, Apple's iTunes Store Terms and Conditions does specify that previously purchased content can be made inaccessible.
As an accommodation to you, subsequent to acquiring iTunes Auto-Delivery Content, purchased (i.e. not rented) movies iTunes Products and TV show iTunes Products (each, "iTunes Eligible Content"), you may download certain of such previously-purchased iTunes Eligible Content onto any Associated Device.

Some iTunes Eligible Content that you previously purchased may not be available for subsequent download at any given time, and Apple shall have no liability to you in such event. As you may not be able to subsequently download certain previously-purchased iTunes Eligible Content, once you download an item of iTunes Eligible Content, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up.
Both Apple and Disney have yet to comment on the content removal, and it remains unclear whether the disappearance of select titles is temporary or a more permanent move.

Update: A Disney spokesperson told AppAdvice that Disney plans to work with Apple to ensure that users who purchased The Lion King and other content now removed from the App Store will be able to continue to download their purchases.

Top Rated Comments

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10 months ago
How can they pull content that's been paid for? This is why I don't buy movies from iTunes or anywhere else as a download. :mad: I consider this THEFT and expect a class-action suit to be filed.

The formula is simple: I give you money for something you have; you give that something to me to own. If you take it back from me (especially without my knowledge), I expect you to give me my money back. Otherwise, it's called theft and there's laws for that.

What kind of world are we going to live when when companies let you buy stuff and they take it back. What is this? I give you money for nothing?

Again, I refuse to buy movies from downloaded sources for this reason alone. Ok, reason #2 is that the prices are too high.
Rating: 74 Votes
10 months ago
And these people wonder why the public simply pirates the movies. :mad:
Rating: 61 Votes
10 months ago
This is why people should be afraid of purchasing content from the iTunes or Amazon digital video stores. Nothing beats a 1080p physical disk that you can keep on a shelf that the content owner can't remove from your library.
Rating: 48 Votes
10 months ago
Just when I was starting to come around to the idea that digital purchases might not be that bad...
Rating: 25 Votes
10 months ago
Kind of ironic, seeing as how Steve Jobs was basically directly responsible for the creation of Pixar.
Rating: 20 Votes
10 months ago
Stuff like this is disconcerting for those of us that buy content through the iTunes Store. :(
Rating: 19 Votes
10 months ago
*Looks fondly at shelf full of Blu-Rays which cost no more than iTunes downloads, provide a superior image and sound, and can't vaporize into thin air*

Nope. Not feeling too much sympathy. :D

Edit: By the way, what they've done is not theft. People who had the films on their computers didn't lose them. They simply altered a service that they provide (the cloud) as it relates to these films.

Those that got hit by this were not only abandoning physical media (and better picture/sound quality because of it), but were relying on Apple to store their movies for them and not even keeping them on their own hard drive.
Rating: 18 Votes
10 months ago
I'm very tempted to post "Steve Jobs would never have allowed this." But I won't.
Rating: 17 Votes
10 months ago
That is a remarkably ****** thing to do by Disney. Particularly without warning or with an offer of a refund. Makes me more grateful that I download my stuff to iTunes and strip the DRM from them.

Its stuff like this that make people leary of going digital. *sigh*
Rating: 17 Votes
10 months ago
This is why I download all iTunes purchases to my media drive and don't leave them for in the Cloud watching. While some content may be there, studios add and remove content. Once it is on your machine, it is yours to keep and can be streamed to an Apple TV or synced to an iOS device. The always available in the cloud feature was an added benefit if you wanted to access your content in other ways, but it is not really designed to be an online repository for your content as not all studios participate and keep all titles indefinitely. This is not iTunes Match.
Rating: 11 Votes

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