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Numerous iCloud Services Down for Up to 8% of Users

icloudstatus According to Apple's iCloud System Status page, 8% of iCloud users cannot currently use any iCloud service except mail or iChat. The site gives no suggestion of a cause for the outage, nor a timetable for fixing it -- other than to say services will be restored as soon as possible. On Tuesday, iCloud experienced a widespread FaceTime, iMessage and Game Center outage that lasted nearly two hours.

Update: It appears the outage is now limited to Documents in the Cloud only.

Top Rated Comments

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Posted: 25 months ago
sure when I send in iCloud services being down, it never gets posted on MacRumors. but when someone else sends it in, it gets posted. IS IT BECAUSE I'M ASIAN?
Rating: 6 Votes
Posted: 25 months ago
outages are not caused by sandy storm, but instead, a very bad piece of malware called: Unhappy2012.Forstall.icloudDDoS
Rating: 5 Votes
Posted: 25 months ago
This is a shock?

Apple and online services have never mixed and probably never will. It doesn't matter how much money they throw at it.

It would be great to be optimistic about thing and hope they improve but after a decade of constant screw ups and let downs it very difficult to do.

Apple's biggest problem is they have all these iToy's using the very small infrastructure they have placing it under extreme stress. To keep things running smoothly they should have had these new data centres built 5 years ago when they started the iToy's. That way they could have measured demand from one launch to another and set future plans for infrastructure expansion into motion ahead of time.

Instead they wait till the horse has bolted to close the stable door.
Rating: 4 Votes
Posted: 25 months ago
...Which is why people shouldn't rely on 'cloud' services.
Rating: 3 Votes
Posted: 25 months ago
So unbelievably lame. Apple, get it together. Time for Eddy Cue to step up and make sure this kind of weekly downtime garbage ends. I hope he can do that.

Maybe Cook ought to set aside $20BB or so to poach as many Google and Amazon engineers as possible and set their cloud services on the right path.
Rating: 2 Votes
Posted: 25 months ago
Also up for down to 92% of users. It is not known at this time if standing on one's head makes a difference.
Rating: 2 Votes
Posted: 25 months ago

Just tired to refresh my mail on my iPhone its not working saids "Cannot get mail. The user name or password is inncorrect for the 'gmail' user"

Gmail and other google services were just down for about 5 or so minutes. It's back up now.
Rating: 1 Votes
Posted: 25 months ago
Shock horror, yet another iCloud failure.

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Gmail and other google services were just down for about 5 or so minutes. It's back up now.


I'l take a 4 minute outage once every year or so, over iClouds quarterly 3-5 hour outage any day.

The fact that it's still this unreliable is just pathetic.
Rating: 1 Votes
Posted: 25 months ago

...Which is why people shouldn't rely on 'cloud' services.


iCloud isnt actually a cloud service in the typical sense of the word. A cloud is usually geographically redundant, in that it is spread across multiple datacenters all over the world. iCloud is based in 1 datacenter,with a caching datacenter in California. This is why its occasionally slow as hell to use in Europe.

In comparison, the likes of Google, Amazon, etc all have at least one Datacenter on the east and west coast, and then in Europe, Asia, etc.

As it stands, Apple's attempt at a cloud is pretty pathetic.

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I've read that iCloud is built upon MS Azure platform. If that is the case, are we seeing an Apple failure or an MS failure?


Apple used Azure for iTunes content distribution before iCloud was around, and before they had their own big Datacenter. There is still some stuff on Azure, but the downtime was Apple - not Azure.

Basically Apple is phasing out Azure, but likely still do have some reliance on it as they are still very behind in their datacenter rollout.

You'd be very aware if Azure went down as a lot of places rely on it.
Rating: 1 Votes
Posted: 25 months ago

This is a shock?

Apple and online services have never mixed and probably never will. It doesn't matter how much money they throw at it.

It would be great to be optimistic about thing and hope they improve but after a decade of constant screw ups and let downs it very difficult to do.

Apple's biggest problem is they have all these iToy's using the very small infrastructure they have placing it under extreme stress. To keep things running smoothly they should have had these new data centres built 5 years ago when they started the iToy's. That way they could have measured demand from one launch to another and set future plans for infrastructure expansion into motion ahead of time.

Instead they wait till the horse has bolted to close the stable door.


You're so brilliant, I see that you're able to analyze the countless challenges and difficulties, find the biggest one, and solve all of these problems through one paragraph of a forum post

- How do you know they're throwing a lot of money at it
- How do you know it's a very small infrastructure
- How do you know the stress level of that infrastructure
- How do you know they haven't measured demand in some way

You don't. You have no idea what is causing the outage
Rating: 1 Votes

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