Verizon to Charge $2 Fee for One Time Payments Online or Over the Phone - MacRumors
Skip to Content

Verizon to Charge $2 Fee for One Time Payments Online or Over the Phone

by

verizon 2 fee1
A Droid-Life story from yesterday has generated a lot of complaints about Verizon's billing practices. The site posted a Verizon memo that detailed a new "convenience" charge that the company would be charing for online payments.

Big Red will start charging you a $2 fee both over the phone and online for your monthly bill transaction unless you have your account set up to pay automatically.

Those enrolled in auto-pay or pay by mail or electronic check will avoid the fees. The new charges kick in on January 15th.

Top Rated Comments

scaredpoet Avatar
192 months ago
I suppose if you want to live your life paranoid like that.
It's not about paranoia. It's about being able to determine when MY money ends up in someone else's hands as opposed to giving someone carte blanche to dip in as they please.

It's also about well-documented, frequent cases of site hacking and stealing of this information.

However, if you're perfectly fine with as many different billers having your bank account information, and have that much money that you don't care who can go in and take it, well that's on you. Whatever floats your boat.

So make the payments through your bank's website. Same process, different website. *so hard to do*
And some people will do this. that still doesn't make the practice reasonable.

I actually don't have Verizon, so I couldn't honestly care less about this fee.
I don't have Verizon either, but I do care because recent history has shown that the carriers like to collude. If one carrier introduces a new fee or adds a new plan restriction, the others have a tendency to follow suit.

I just get annoyed when people complain about stuff without reason, which is what people are doing here.
When a company charges its customers more and gives a BS reason for doing it, that's plenty of reason to complain. Acquiescence only gives such entities motivation to go further and charge more. Maybe you like to needlessly spend money, or spend extra time going through hoops to avoid such fees. Some of us don't.


Here, let me save you your reply: *whine whine whine*
How nice it must be in your little world. I find it amusing that for someone who doesn't have Verizon service, you're working this hard to defend a corporate practice that seeks only to grab more money from people.
Score: 10 Votes (Like | Disagree)
EricNau Avatar
192 months ago
Stop whining and be smart consumers.
Smart customers complain when a company does something unreasonable.
Score: 9 Votes (Like | Disagree)
192 months ago
I suppose if you want to live your life paranoid like that.
Not blindly assuming that corporations have your best interest in mind != paranoia.

I just get annoyed when people complain about stuff without reason, which is what people are doing here.
So you complain about people complaining? Pot, kettle.
Score: 8 Votes (Like | Disagree)
wordoflife Avatar
192 months ago
Just saw this on twitter
http://news.cnet.com/8301-30686_3-57349742-266/verizon-wireless-yep-thatll-be-$2-to-pay-your-bill-online/

A leaked memo from the company first reported by Engadget, showed some of the details of the new plan. And the blog Phone Scoop got confirmation from a Verizon representative on Thursday of the change.
The new fee will go into effect starting January 15 and doesn't apply to customers paying their bills with an electronic check or who enroll in autopay using a credit, debit, or AT&T cards, according to the memo posted on Endgadget. Customers using Verizon Wireless gift cards or Verizon Wireless device rebate cards and customers using standard paper check and money orders made payable directly to Verizon Wireless will also not be charged a fee, Phone Scoop reported.
Verizon said that customers making single payments online will be notified of the fee before they complete their transactions.
The fee associated with paying your bill online is part of a larger trend by companies to extract more money from customers to access certain forms of payment. Bank of America was criticized earlier this year for its plans to charge customers a $5 fee to use debit cards.
Verizon's plan seems to make little sense, given that the company offers several ways to avoid the fee. Verizon didn't elaborate on why it's charging this fee. My guess is that the company that clears these payments is charging Verizon a fee that Verizon is passing on to customers. Still, it seems ridiculous that paying a bill online or by phone could cost Verizon more than processing a hand-written check or money order that is sent to the company through the regular mail.
Verizon has not yet responded to CNET's request for more information on this topic. So stay tuned for updates.
I hate how greedy carriers have become. This is just ridiculous. It's just pure greed, that is all.
Score: 8 Votes (Like | Disagree)
192 months ago
I don't care how long you write an explanation or try to make this logical it's not right. Should we also cover Verizon's operating cost just because we decided to choose them as our wireless provider too?? If you go into business and want to accept electronic payments, unless you process them yourself you know there is a fee associated with this. What makes it acceptable to pass this on to the customer and make it so OBVIOUS?

But I have the option to sign up for auto-pay, when my bill could be incorrect? I wouldn't even wanna know the hoops i'd have to hop thru just to get a refund. Gee thanks, why don't I just pay the life of the contract upfront when I sign up?
Score: 7 Votes (Like | Disagree)
192 months ago
Give'em hell guys!! I'm on ATT, but if this works on Verizon it won't be long before ATT sees a windfall too. Monkey dumbass see, monkey do.

Ask for a hard copy bill and pay via snail mail with a check. That way they have to print and mail the bill and handle the check. Tell them you would like to pay via phone but the network is too unreliable.

Can y'all hear me now?
Score: 5 Votes (Like | Disagree)

Popular Stories

iphone 18 pro max prepare

iPhone 18 Pro Max Requires 'Prepare to Ship' Battery Drain Before Shipping

Friday September 18, 2026 4:27 pm PDT by
The iPhone 18 Pro Max has a battery capacity over 20 watt-hours, which means there are additional shipping requirements. If an iPhone 18 Pro Max needs to be shipped somewhere, its maximum battery capacity has to be limited through firmware. According to Apple, the iPhone 18 Pro Max uses an "innovative battery-firmware solution" that limits battery capacity to below 20Wh between when the...
imac video apple feature

Apple Releasing Two New Macs Next Week

Friday September 18, 2026 10:07 am PDT by
Last month, Apple announced new Mac mini and Mac Studio models, and the computers are finally set to launch this coming Tuesday, September 22. The new Mac mini is available with M6 and M5 Pro chip options, while the new Mac Studio can be configured with M5 Max or M5 Ultra chips. To learn more, read our coverage:Apple Announces New Mac Mini With M6 and M5 Pro Chips and More Apple Unveils ...
iphone duo weather

Apple Exec Says 'Hold Us Accountable' on iPhone Duo Crease

Friday September 18, 2026 9:51 pm PDT by
Apple hardware engineering VP Tom Marieb spoke with TechRadar and shared some candid thoughts about Apple's upcoming iPhone Duo. The iPhone Duo uses a matte nano-texture display, which is meant to cut down on glare and minimize the visibility of the crease. When asked if the iPhone Duo's crease would be more visible over time, as that's what tends to happen on other foldables, Marieb said...
Latest Stories
OWC's Best Mac Accessories Are on Sale Just for MacRumors Readers
OWC's Best Mac Accessories Are on Sale Just for MacRumors Readers
46 minutes ago
New Mac Studio's Biggest Upgrade Isn't the M5 Ultra Chip, Review Says
New Mac Studio's Biggest Upgrade Isn't the M5 Ultra Chip, Review Says
1 hour ago
How to Force Quit Apple Watch Apps in watchOS 27
How to Force Quit Apple Watch Apps in watchOS 27
1 hour ago
New Mac Mini and Mac Studio Launch Tomorrow
New Mac Mini and Mac Studio Launch Tomorrow
2 hours ago
Apple Watch Series 12 and Ultra 4 May Have Hidden Flash Storage
Apple Watch Series 12 and Ultra 4 May Have Hidden Flash Storage
2 hours ago
iPhone 20 Pro Display Sizes Leak Ahead of 2027 Launch
iPhone 20 Pro Display Sizes Leak Ahead of 2027 Launch
3 hours ago
Apple Watch Series 12 and Ultra 4 Owners Report Unexpected Reboots
Apple Watch Series 12 and Ultra 4 Owners Report Unexpected Reboots
6 hours ago
iFixit Shares iPhone 18 Pro Teardown With Inside Look at New Features
iFixit Shares iPhone 18 Pro Teardown With Inside Look at New Features
11 hours ago
Apple Fitness+ Layoffs Reported Ahead of Potential 'Major' Changes
Apple Fitness+ Layoffs Reported Ahead of Potential 'Major' Changes
12 hours ago
A Shorter Apple Pencil Was Supposed to Launch Alongside iPhone Duo
A Shorter Apple Pencil Was Supposed to Launch Alongside iPhone Duo
12 hours ago
Siri AI Settlement Website Now Live: Apple to Pay Some iPhone Owners
Siri AI Settlement Website Now Live: Apple to Pay Some iPhone Owners
13 hours ago
M6 Pro Chip Result on Geekbench is Likely Fake
M6 Pro Chip Result on Geekbench is Likely Fake
2 days ago
Apple Watch Ultra 4 Sees First Discount After Launch, Now $779.99 on Amazon
Apple Watch Ultra 4 Sees First Discount After Launch, Now $779.99 on Amazon
2 days ago
Top Stories: iOS 27 and macOS Golden Gate Out Now, Siri AI Waitlist, and More
Top Stories: iOS 27 and macOS Golden Gate Out Now, Siri AI Waitlist, and More
2 days ago
Apple Exec Says 'Hold Us Accountable' on iPhone Duo Crease
Apple Exec Says 'Hold Us Accountable' on iPhone Duo Crease
2 days ago
iPhone 18 Pro Max Requires 'Prepare to Ship' Battery Drain Before Shipping
iPhone 18 Pro Max Requires 'Prepare to Ship' Battery Drain Before Shipping
3 days ago
Hands-On With the Apple Watch Series 12
Hands-On With the Apple Watch Series 12
3 days ago
M5 Ultra and M6 Chip Benchmark Results Reveal Graphics Performance
M5 Ultra and M6 Chip Benchmark Results Reveal Graphics Performance
3 days ago
iPhone 18 Pro Max in U.S. Has Qualcomm's Snapdragon X80 Modem
iPhone 18 Pro Max in U.S. Has Qualcomm's Snapdragon X80 Modem
3 days ago
Apple Releases Xcode 27.1 Beta With iPhone Duo Support
Apple Releases Xcode 27.1 Beta With iPhone Duo Support
3 days ago
Apple Watch Series 12 vs. Ultra 4 Buyer's Guide
Apple Watch Series 12 vs. Ultra 4 Buyer's Guide
3 days ago
MacRumors Giveaway: Win an iPhone Duo From iMazing
MacRumors Giveaway: Win an iPhone Duo From iMazing
3 days ago
'Shop Different': Apple Retail Pioneer Ron Johnson Shares the Inside Story
'Shop Different': Apple Retail Pioneer Ron Johnson Shares the Inside Story
3 days ago
Apple Teams Up With ROSÉ for iPhone 18 Pro Camera Ad
Apple Teams Up With ROSÉ for iPhone 18 Pro Camera Ad
3 days ago
The MacRumors Show: Is the iPhone Duo Actually Worth It?
The MacRumors Show: Is the iPhone Duo Actually Worth It?
3 days ago
Apple Designers Explain the Thinking Behind iPhone Duo
Apple Designers Explain the Thinking Behind iPhone Duo
3 days ago
Are iPhone 17 Pro Cases Compatible With iPhone 18 Pro? Here's What Apple Says
Are iPhone 17 Pro Cases Compatible With iPhone 18 Pro? Here's What Apple Says
3 days ago
Apple Supplier Subsidiary Considering U.S. Flash Memory Factory
Apple Supplier Subsidiary Considering U.S. Flash Memory Factory
3 days ago
Apple Launch Day Deals on iPhone 18 Pro, AirPods 5, Apple Watch Series 12, and More
Apple Launch Day Deals on iPhone 18 Pro, AirPods 5, Apple Watch Series 12, and More
3 days ago
iPhone 18 Pro Teardown Reveals How Apple Shrunk the Dynamic Island
iPhone 18 Pro Teardown Reveals How Apple Shrunk the Dynamic Island
3 days ago