Apple Launches Worldwide Replacement Program for First-Generation iPod Nano

Friday November 11, 2011 8:39 pm PST by Eric Slivka

Apple today began notifying users of the company's first-generation iPod nano that it is now offering a replacement program intended to address concerns over overheating batteries.

Dear iPod nano owner,

Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.

Under pressure from regulators, Apple agreed to provide replacements for affected units in South Korea in 2009 and in Japan in 2010. With today's announcement, it appears that the replacement program is now in effect on a worldwide basis.

Customers with affected devices can fill out a claim form to confirm eligibility for replacement. Defective devices will be replaced within six weeks and will carry 90-day warranties. Customers who have personalized iPod nano devices will not be able to receive personalization on their replacement devices.

Top Rated Comments

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Sedulous

20 months ago

I wonder what they are going to replace them with?

Rating: 29 Positives

archaicrelic

20 months ago

Why wouldn't they replace them with first generation nanos? You bought a first generation nano so it seems logical that you would get the same model as a replacement.

Doubt they have a large inventory of 5 yr old nanos lying around.

Rating: 16 Positives

DraziGuy

20 months ago

Mine has a lot of nostalgia value for me... I actually hope it can be replaced with the same one.

Rating: 14 Positives

applekid

20 months ago

I hope they accept mine without the battery. I heard a loud pop one day and went to find my iPod split open with its battery swollen and hanging out. I ended up cutting the wires and taking the battery to Best Buy to dispose of. Not my fault that my nano exploded itself.

Rating: 14 Positives

tbl

20 months ago

yay! my tip was posted. I wonder what it’ll be replaced with too, as I’d like to have a non-explody iPod. :rolleyes:

Rating: 12 Positives

yanki01

20 months ago

i guess a good question would be would anyone want the newest nano? i'm not too sure i like it. i like the click wheel.

Rating: 10 Positives

Joshwawilson

20 months ago

I filled out the form, but now that I think about it, I want to keep it! It was my first iPod, I got it when I was 12:eek:

Rating: 9 Positives

cgc

20 months ago

Mine is mint perfect. Not a single scratch.
Battery lasts about 3.20 hrs. And does not
heat up too !!
But still it's eligible for refurb.
What shall I do ?
Should I wait till someone does get a refurb on this forum.
Or send it to Apple ????
Advice plz:confused:

Why would you NOT want to swap it? I sent mine in cuz I don't want to burn alive and Apple recommends i send it in.

Here's a photo of someone who didn't sent their iPod Nano in:

Rating: 8 Positives

dotheDVDeed

20 months ago

I ended up cutting the wires

wouldn't sync anymore

It's really beat up though.

it has a cracked screen

The click wheel doesn't work

went through a wash cycle

it overheats.

quit working years ago

I replaced the battery, but it still did not work.

Why do I feel I'll be getting one of the above ipods :(

Rating: 8 Positives

motulist

20 months ago

I still think the 1st gen nano is one of the coolest looking devices ever made.

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I just want a bulky device with a ton of storage that isn't expensive.

Then you can have it. Buy a cheap used previous gen ipod classic, and then upgrade the hard drive yourself.

http://www.google.com/search?q=ipod%20larger%20hard%20drive&ie=utf-8&oe=utf-8

Rating: 8 Positives

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