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Sprint Denies Widespread Issues with Slow iPhone Data Speeds

Since the iPhone 4S debuted on Sprint on Friday, a number of the carrier's customers have been complaining of slow data speeds. While the issues are not universal for iPhone users on Sprint, they do seem to be affecting a substantial number of customers.


PCMag.com now reports that Sprint has issued a statement on the issue, characterizing the complaints as a "small number of reports" that the carrier is looking into.
"As always, Sprint is carefully monitoring the performance of the 3G network. We are looking into a small number of reports of slow data speeds when using the iPhone 4S, however there are also reports showing that Sprint’s network is the fastest, such as the Gizmodo report that came out earlier today. Speed tests represent a moment in time and are subject to many variables including weather, time of day, device, and proximity to a tower. Sprint will continue to monitor the feedback we are getting from our customers and will investigate and resolve any issues that may arise," the company said in a statement.
As the report notes, it is unclear exactly what Gizmodo report Sprint is referring to as supporting its case, as the site's informal speed test survey is indeed showing dramatically slower average data speeds for Sprint compared to AT&T and Verizon.

PCMag.com also notes that Sprint has already been measured to have the slowest real-world 3G network speeds of the three iPhone carriers in the United States, and thus the iPhone itself may not be having a significant effect on the carrier's network. And with some customers perhaps being new to Sprint with the iPhone, they may have been unaware of the carrier's network speeds.

Related roundups: iPhone 5c, iPhone 5s, iPhone 6

Top Rated Comments

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33 months ago
Why do people even have Sprint to begin in?
Rating: 12 Positives
33 months ago
Guys, give them a chance. I am personally giving them a chance until my 14 days are about to run out. I used Sprint before and they were excellent, unless something changed, they should get over it.

BTW, remember it is mostly those with horrible speeds that come to MR or Sprint community to post, happy customers are unlikely to post.
Rating: 12 Positives
33 months ago

I'd rather have a sub-par internet performance for unlimited monthly than to have blazing fast internet that's only good for 2GB.


That pretty much sums up my feelings as well.

Insanely fast speeds are no good if you have a data cap.




Uh you realize that sub-par means you won't ever reach 2gb anyway... Not a great argument you made there.
Rating: 11 Positives
33 months ago
Sounds like 'Sprint' is an ironically named company.
Rating: 10 Positives
33 months ago
My Sprint was slow as balls on Friday when I received it, but since Saturday it's been perfectly fine.
Rating: 9 Positives
33 months ago
Of course it's not Sprint's fault. Folks are probably holding it wrong.



Lame.
Rating: 7 Positives
33 months ago
What did people expect?

"Why, yes of course our Mobile Internet is dog-slow" - Sprint CEO
Rating: 7 Positives
33 months ago
I'd rather have a sub-par internet performance for unlimited monthly than to have blazing fast internet that's only good for 2GB.
Rating: 6 Positives
33 months ago
My data was slow on launch day but plenty fast ever since.

The best part about switching to Sprint is that I can now make phone calls. Brilliant!
Rating: 6 Positives
33 months ago

My Sprint was slow as balls on Friday when I received it, but since Saturday it's been perfectly fine.

Exactly. Day one it was slow for me, fast ever since then.
Rating: 6 Positives

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