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Apple Executives Getting Chatty: iTunes Match Coming 'Shortly' to Canada [Updated]

Yesterday, we noted that new Apple CEO Tim Cook has been taking time to respond to the many emails coming his way congratulating him on his new position, wondering if he might follow the precedent of Steve Jobs and be willing to engage directly with customers via email as the contacts turned more toward questions and complaints than pleasantries.


Apple's Eddy Cue (Source: Deanne Fitzmaurice/San Francisco Chronicle)

Evidence of Cook's engagement in addressing more substantial issues comes today by way of a report from iPhoneinCanada.ca noting that Apple is planning on bringing its iTunes Match service to Canadian customers "shortly". The revelation came after a customer emailed Tim Cook, who apparently forwarded the question to Apple's vice president for Internet services, Eddy Cue. Cue quickly responded to the customer, sharing the news that Apple is working hard on bringing the service to Canada.
Hi Sheldon,

We’re working on adding Canada and hope to do so shortly after the US launch.

Eddy
The news is certainly welcome for Apple's Canadian customers, and should offer hope to users in other countries still waiting for word on the service making its way to their markets. As with any content offering from Apple, iTunes Match requires highly-localized contracts to be negotiated with the content rights holders, complicating the process of making such services available in all markets in a timely fashion.

While emails to Steve Jobs have sometimes resulted in follow-up contacts from members of Apple's support staff, it is still encouraging to see emails to Tim Cook being quickly passed along to be answered by appropriate personnel, even including other executives.

Update: Another MacRumors reader has let us know that he emailed Tim Cook to ask about iTunes Match coming to the UK, and he similarly received a reply from Eddy Cue promising that Apple is working on launching it shortly after the U.S. debut.
Hi Stuart,

We're working on adding more countries and hope to add the UK shortly after the US launch.

Eddy

Top Rated Comments

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43 months ago

Canada? Isn't that part of the States anyway? :p


People like you are why the world hates the US. Ignorance is truly bliss for some.
Rating: 5 Votes
43 months ago
This headline is misleading. It isn't (necessarily) coming to Canada "shortly"; it's coming "shortly after the US launch." While the US launch is obviously expected to be soon, I wouldn't hold my breath on Canada at the moment--we really don't know how long either will be at the moment.
Rating: 4 Votes
43 months ago

I thought Canada was America's Hat:

http://www.bustedtees.com/canadaamericashat



Come on guys... it's all in fun!

w00master


Shall we list all the things you can say against the US? I'm talking both jokingly and also the massive list of horrific truths.

Making fun of people because they are peaceful and laid back is just ridiculous. These joke have also been used for decades and are getting really old.

If something is all in fun then at least make it funny rather than the same old boring crap jokes.
Rating: 3 Votes
43 months ago

Shall we list all the things you can say against the US? I'm talking both jokingly and also the massive list of horrific truths.

Making fun of people because they are peaceful and laid back is just ridiculous. These joke have also been used for decades and are getting really old.

If something is all in fun then at least make it funny rather than the same old boring crap jokes.


Really, the joke that "isn't Canada a part of the states anyway?" is more of a joke on the stupidity of *some* Americans, not on Canada. It's just like those people who think Borat is a mockery of jews.
Rating: 3 Votes
43 months ago
OT

"maybe" iPhone 5 leak in the latest beta?

or will it support the samsung galaxy s2 xD :D
Rating: 2 Votes
43 months ago

Wowsers... someone had a bad day.

w00master


It makes perfect sense that a guy who would play on 40+ year old jokes would use the word "wowsers"

How's your 57 Chevy doing?
Rating: 2 Votes
43 months ago
It's great that new CEO Tim Cook uses his down time, probably between unwrapping and eating an energy bar, to answer or pass along customer emails.
Considering his new compensation package from Apple and thus calculating the value of his time, each of his responses must be worth at least a couple of bucks.
Rating: 1 Votes
43 months ago
iTunes Match. UK. Give it to me.
Rating: 1 Votes
43 months ago
ehm... great, what does this mean? I thought iTunes match would become available with iCloud which will be available with iOS5?

So does that mean that we europeans won't get iTunes match anytime soon?

Sorry, but I'm about done with the fact that Apple promotes something like iOS 5 INTERNATIONALLY, yet neglects to mention, that major features won't be available to two thirds of the customers anyways!
Rating: 1 Votes
43 months ago
It would be nice if we could get the same launch dates as the US, were not that far away! It is getting better though...I do feel sorry for the Europeans!!
Rating: 1 Votes

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