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Apple Recalls Some iMac Seagate 1TB Hard Drives

Apple has begun sending emails about a new hard drive recall, called the iMac 1TB Seagate Hard Drive Replacement Program:
Apple has determined that a very small number of Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems, may fail under certain conditions. These systems were sold between May 2011 and July 2011.

Apple or an Apple Authorized Service Provider (AASP) will replace affected hard drives free of charge.

Apple is contacting affected iMac owners who provided a valid email address during the product registration process to let them know about this program. If you have not been contacted, but think you have a 1TB Seagate hard drive, you can enter your serial number below to see if it's part of this program.
Apple encourages owners with affected computers to go to an Apple Retail Store, an Apple Authorized Service Provider or contact 800-APL-CARE.

The recall will continue for one year: "Apple will replace affected Seagate hard drives, free of charge, until July 23rd, 2012. Apple will continue to evaluate service data and will provide further extensions to this program as needed."

Top Rated Comments

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40 months ago
iMacs look so beautiful, can't wait to get one for Uni
Rating: 8 Votes
40 months ago

Has antennagate already been forgotten? :rolleyes:


it was forgotten long ago. Waaaaaaaaaay overblown nonsense.
Rating: 7 Votes
40 months ago

They admit so they dont get sued...


Has antennagate already been forgotten? :rolleyes:
Rating: 3 Votes
40 months ago
If this becomes a scandal, will it be called Seagategate?
Rating: 3 Votes
40 months ago
To those throwing their favor towards Western Digital as opposed to Seagate:

They all suck!

Western Digital
Seagate
Toshiba
Maxtor
Hitachi

The more drives you have to deal with on a daily/weekly/yearly basis the sooner you realize that they are all crap.

Do yourself a favor and pop on a site like New Egg and try to find a drive with a 5 star rating - good luck.

It's shocking to think that in my little basement museum I have an old SPARC workstation, IBM PS/2 (286), an old AT&T 386 and a Packard Bell 486 DX/2 all with functioning ancient hard drives. All the new/newer equipment I own or my company owns are ticking time-bombs for HD's in my mind. It is always a crapshoot no matter what brand of drive we pick. When we buy drives we always buy two because we plan for the first one failing within the first three months or being DOA.
Rating: 2 Votes
40 months ago
Seagate drives fail too much. This has been a known issue for many years now. Avoid them like a plague!
Rating: 2 Votes
40 months ago
This is what happens when you switch from Western Digital to Seagate, if you ask me.

I've probably owned over 50 different hard drives over the years, three have failed and all were Seagate drives. Well, one was a Maxtor disk, but since they've been acquired by Seagate now it's all the same.
Rating: 2 Votes
40 months ago


how do i know if it is a seagate or wd harddrives?


Open system profiler and look in the SATA pane.

Seagate was once the maker of some of the most reliable HD's around but since about 2008 when the .11 series came out they have been nothing short of 2nd rate.

WD on the other hand is the exact opposite. A one time not so great company but now they are one of my favs. The Black series in particular.
Rating: 2 Votes
40 months ago

Dam im part of the program, but i haven't had any issues with my hard drive as of yet :confused:


Get it fixed... if its anything like similar Seagate issues I've experienced- the drive will show no signs of problems- it will just stop working.

I had a Seagate drive that was part of a recall program I didn't know about (I didn't properly register the drive)- there was a firmware issue on the drives that caused them to just stop working- I lost ALOT of work a result. I'm much more careful backing up, and properly registering products.

I know these companies are pretty much the same, but I personally have had nothing but bad luck with Seagate drives, I've had some WD go bad as well, but not the extent as with Seagate.
Rating: 2 Votes
40 months ago
I wonder if I'll be able to convince whoever replaces the drive to install an SSD (in addition to a new HDD) while they are in there (I'll provide the SSD).

Anyone had any experience doing such a thing?
Rating: 2 Votes

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