Survey Claims 26% of AT&T iPhone Customers Planning to Switch to Verizon
Among the findings of the survey was a surge in the percentage of AT&T subscribers planning to change carrier over the subsequent 90 days, rising to 15% from 10% just three months earlier.
Importantly, when we compared the churn rates for the top wireless providers, we found major differences.
Only 4% of Verizon's customers plan to switch in the next 90 days. In comparison, 10% of Sprint/Nextel's customers say they plan to switch, as do 15% of both T-Mobile's and AT&T's.
That metric was even higher among AT&T's iPhone customers, with 26% of them saying they would leave AT&T for a Verizon iPhone. While most AT&T iPhone customers are currently tied into long-term contracts, many of them are apparently ready to jump ship anyway, with 41% of those planning to switch saying they will do so within the first three months of Verizon iPhone availability and an additional 31% doing so within a year.
ChangeWave has also continued to track reports of dropped calls on the major carriers, an area where AT&T has struggled mightily. The most recent survey did in fact find some good news for AT&T in this area, with its dropped call rate falling to 4.7% in December from 6% as measured in September. But despite clear improvement presumably related to network improvements, AT&T's call-drop rate remains far above that of Verizon's 1.7% figure.
Top Rated Comments
(View all)
even bell and telus in canada is preparing to drop CDMA support
too bad the US doesnt get unlocked iPhones like canada
CDMA really sucks.... why would you go backwards in speed? (unless there is no coverage from any other provider)
even bell and telus in canada is preparing to drop CDMA support
too bad the US doesnt get unlocked iPhones like canada
please, like ATT is great.
I'm glad I live in the UK and haven't had to deal with AT&T. :)
... survey of professional and early-adopter consumers...
Given this, it's not surprising. I think the same survey among "regular people" would be very very different.
CDMA really sucks.... why would you go backwards in speed? (unless there is no coverage from any other provider)
even bell and telus in canada is preparing to drop CDMA support
too bad the US doesnt get unlocked iPhones like canada
You obviously don't have a clue about wireless technology, because CDMA is far superior as far as voice quality and security goes. Any hacker wannabe can listen to your GSM calls because the security is so poor.
CDMA really sucks.... why would you go backwards in speed? (unless there is no coverage from any other provider)
even bell and telus in canada is preparing to drop CDMA support
too bad the US doesnt get unlocked iPhones like canada
Agreed. Unless you have awful AT&T coverage, the service from a data perspective (including both speeds & ability to multitask) is below what AT&T offers. I'll stick with AT&T, no problems here.
Since I live in an area where AT&T is reliable (and where my main spotty-coverage area is the same for my Verizon friends), I don’t see myself switching. I’d lose the ability to look up restaurant/movie/driving/meeting details while talking on the phone when out and about. But for the right price, I’d still be glad to ditch AT&T’s awful support/customer service! (But I know people with the same anger toward Verizon. There is no truly GOOD carrier option.)
P.S.... 4-6% dropped calls!! That’s about 1 in 20. I almost never drop a call on AT&T. Glad I live in a medium city and not NYC. To really pick a carrier, I’d want a map of WHERE the calls are dropped.
(okay, I didn't read the article, I just looked at the chart :) )
ATT really sucks here. There is a gaping hole in coverage about 300yards right around my house. you get at best 1 bar and a dropout every 5 minutes. it plain sucks and this has been like this for at least three years.
[ Read All Comments ]
Apple today released Digital Camera RAW Compatibility Update 3.10, bringing RAW image support to Aperture and iPhoto for a number of new cameras.
This update adds RAW image compatibility for the...
As noted by ifoAppleStore, Apple is continuing its trickle of retail store openings this week with a new location opening on Friday, May 25 in Paris. The new Les Quatre Temps store will be...
TiVo owners can control their devices via an iOS app on the iPhone and iPad, but -- for the moment -- can only watch shows on their television.
But that's all going to change in a few months....
Binary Nights has dropped the price of its file-transfer app ForkLift to $0.99, down from $29.99, for a limited time.
ForkLift is a well-reviewed file management app that offers FTP, SFTP,...
Our sister-site TouchArcade notes that Chillingo's excellent physics puzzler Feed Me Oil is free today for both the iPhone and iPad. It's normally $0.99 for iPhone and $1.99 for iPad....
