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JPMorgan Embracing iPad as Research in Motion Faces Challenges


Last month, we noted that major U.S. banks Bank of America and Citigroup have been running pilot tests with an eye toward allowing their employees to abandon their corporate-standard BlackBerry devices in favor of the iPhone, demonstrating Apple's growing place in the business world and a increasing threat to Research in Motion's position in that market.

Bloomberg now reports that Research in Motion is facing challenges on the tablet front before it can even get its PlayBook out the door, with investment bank JPMorgan Chase opting to provide its employees with iPads to assist them with their work as part of a pilot study to gauge their effectiveness.

JPMorgan Chase & Co. will give its investment bankers iPads to provide an additional mobile tool as Apple Inc. expands its domain to Wall Street, threatening Research in Motion Ltd. in a market it traditionally dominated.

"We believe there are real benefits in our working environment that can be realized using this device - as well as the personal productivity and enjoyment that come as part of the package," two managing directors at New York-based JPMorgan said in an e-mail obtained by Bloomberg News.

According to the email, all associates in JPMorgan's global investment banking division will be eligible to receive free iPads, with the pilot program extending through May 1st, 2011.

Bankers will be able to access e-mails, contacts, calendar and attachments via Microsoft Outlook, as well as have the ability to mark-up and annotate confidential documents and make client presentations, according to the e-mail. They will also be allowed to download applications for personal use.

"There are a variety of ways to leverage the iPad. Some work off-the-shelf whilst others rely on JPMorgan software/security tools," the managing directors said. "Depending on its success we will evaluate if we should repeat this one time initiative and/or expand it to others."

Apple has been increasing its focus on enterprise deployment for the iPhone and iPad as the company has worked to build corporate-friendly features into iOS. The company has targeted Research in Motion's leadership position in the market, even going as far as to hire away a number of Research in Motion's key sales employees to head up its own efforts.

Update: Swiss bank UBS is also reportedly piloting the iPhone and iPad for its employees.

Top Rated Comments

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19 months ago
Cool, RIM devices sucked anyway.
Rating: 0 Positives / 0 Negatives
19 months ago
There's too much hype over companies running "pilot projects". They could just as easily discover the iPad doesn't make people more productive and be burned from using tablets ever again.

It's just a trial period, not an adoption.
Rating: 0 Positives / 0 Negatives
19 months ago
RIM are on their way to Palmville.

Palm had a minor comeback with the Pre, they just didn't follow up with anything like an App store, or even a Pre 2.

RIM should be in full on panic mode right now, they need a phone that is going to raise expectations for what they are capable of. A halo product, so to speak.
Rating: 0 Positives / 0 Negatives
19 months ago
iPad me! Chase brought a real iPhone banking app to the game, so I switched back to them. They're on the right track.
Rating: 0 Positives / 0 Negatives
19 months ago

There's too much hype over companies running "pilot projects". They could just as easily discover the iPad doesn't make people more productive and be burned from using tablets ever again.

It's just a trial period, not an adoption.


Agreed... The company I work for has had a MacBook Pro pilot project for several years, but we have yet to adopt the MacBook Pro for the masses of employees --- we are still using PC notebooks (to my dismay).

The problem with the MacBook Pro is probably accountants balking at the price -- however, the iPad is very well priced so it will be interesting to see if Apple starts getting a lot of quantity sales to enterprises in 2011.
Rating: 0 Positives / 0 Negatives
19 months ago
Apple should do more to promote the developers of iOS business applications. Bringing more corporate clients to these developers makes development more attractive ("maybe if I develop business applications Apple will promote ME!"). I don't mean general business apps, but ad hoc applications with very specific functions. This would mean more business apps that aren't just word processors and PDF readers making iOS devices look like serious tools.

It wouldn't hurt Apple to showcase hardware/software solutions right on their front page. Most customers are general consumers, but showcasing iOS devices as not JUST entertainment devices gives them clout to everyone.
Rating: 0 Positives / 0 Negatives
19 months ago
I do find it interesting that they specifically use the word "enjoyment" in the quote. That's one thing that Apple has always been good at -- making a user interface that looks good and is not only practical and easy but fun to use. This has frequently been met with scoffs and dirty looks -- especially from the business world. It's also very evident in software that's used for customized or industrial purposes -- often very difficult to understand and use.

It's nice to see that people are waking up to the fact that "fun to use" is more than just fluff now.
Rating: 0 Positives / 0 Negatives
19 months ago

RIM are on their way to Palmville.

Palm had a minor comeback with the Pre, they just didn't follow up with anything like an App store, or even a Pre 2.

RIM should be in full on panic mode right now, they need a phone that is going to raise expectations for what they are capable of. A halo product, so to speak.


I see your point here, but just to be current, Palm HAS released the Pre 2 and has an App Store (granted no where near as large). I'm a Pre user and am more confident in Palm's future with HP than I would be with RIM. Just a thought
Rating: 0 Positives / 0 Negatives
19 months ago
I think Apple needs to somehow court Microsoft into developing MS Office for the iPad. While iOS has an okay viewer for MS Office files, and iWork apps can import MS Office docs, the truth of the matter is that the enterprise by-and-large uses MS Office. I doubt any of the big enterprise companies are using iWork suite on Macs, although some big companies are switching to Open Document Formats (OpenOffice.org, IBM Lotus Symphony). Apple has no support for ODF in iWork for Mac or the iPad, and their support for enterprise-type MS Office files (i.e.: complex DOC, XLS, and PPt files) is rather poor. Heck... I find that docs I make in iWork for the Mac don't translate well to the iPad.

So if the enterprise is going to adopt the iPad they will need the ability to view and edit complex office documents. That means better support for MS Office files or a native MS Office suite of apps AND it could also mean a need for ODF support. Otherwise, I think these enterprise trials of the iPad will fizzle -- not in favor of an alternative tablet, but rather in favor of notebook or netbook computers.
Rating: 0 Positives / 0 Negatives
19 months ago

There's too much hype over companies running "pilot projects". They could just as easily discover the iPad doesn't make people more productive and be burned from using tablets ever again.

It's just a trial period, not an adoption.


If an iPad does not make you more productive, you are not using the iPad the correct way.

If you are using your iPad to play Angry Birds during a board meeting, you will not gain much productivity.

There are a few jobs where an iPad would not be of much use. I can't think of a way for an iPad to improve the productivity of a dish washer.

If you pick the correct applications, an iPad can be a very effective tool.
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