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Apple's Product Launch Security Profiled Ahead of iPad Debut


Reuters takes a look at the security surrounding Apple product launches, using iPhone introductions as an example of what Apple retail staff can expect for the iPad's U.S. debut this Saturday. Apple, which is known for its secrecy, will almost certainly be keeping its employees in the dark about the iPad up until the last minute, even for those employees who are expected to fix them.

"We haven't seen it; we never do" before a product is launched, said one employee, who asked not to be identified because workers are barred from speaking with the media. "Every store employee I know, including the managers, they haven't seen it."

With its notoriously secretive corporate culture, Apple is loathe to circulate any iPads among retail troops ahead of the debut. Even in-store Apple repair techs -- known as "geniuses" -- don't yet know how to fix the gadget.

Looking back to the iPhone launch, the report notes that at at least one store, Apple shipped two pallets for the launch with one serving as a decoy to deter anyone tempted to try to sneak a peek at the new devices. Store managers were also directed to personally guard the iPhones during the night before their debut as another layer of security.

Despite all of the promotion for the iPad viewable on Apple's site, the company has kept a very close veil around the actual device, with only a select few developers receiving access to devices for development and testing purposes in advance of the tablet's launch, and even in those few cases the development models have been subject to relatively tight security standards.

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25 months ago
I can't say I'm surprised, but a bit disappointed apple is obsessed with secrecy to the pint of improperly training it's employees.
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25 months ago
You aren't paranoid if they really are all out to get you. :rolleyes:
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25 months ago
Apple should have been around during the time of Area 51 :)
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25 months ago
The "Geniuses" aren't going to be so genius when it comes to the first couple of people who have iPad problems... :eek:
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25 months ago
You know how I've been saying this is the dawn of the tablet era in computing? Now Mike Elgan at ComputerWorld is saying the same thing:

http://www.computerworld.com/s/article/9174239/The_iPad_Era_dawns

I beat him to the concept :)
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25 months ago

Apple should have been around during the time of Area 51 :)

:D
Perhaps....... :P
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25 months ago
Confidentiality agreement.

Can't wait to see this story on CBS on 60 minutes except it won't about Tobacco.:p
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25 months ago
I quite like Apple's Secrecy, it can create such a hype, that we're all bought into!
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25 months ago
It all adds to the alure of their products and keeps them in the news! Even without anyone actually seeing the device it's sold out already for Saturday :)
(myself being one of the pre-orders)
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25 months ago
The repair methodology for this product will be simple indeed. Replacement.

Rocketman
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