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Important Apple TV 3.0.1 Update to Prevent Temporarily Disappearing Content

Apple has issued a 3.0.1 update to the Apple TV to address an issue that causes content to temporarily disappear from the device. They sent out this email notifying customers:

Dear Customer,
If you've installed the Apple TV 3.0 software update, you should immediately update to version 3.0.1. This prevents content from temporarily disappearing until it is resynced.

To update your Apple TV software:

1. Reboot your Apple TV (unplug the power cord and plug it back in)
2. Select Settings > General from the main menu
3. Select Update Software
4. Select Download and Install

Note: Your Apple TV will conduct a restart, which is followed by the Apple logo and a status bar.
For more information, please refer to this article: http://support.apple.com/kb/TS3116

If you need further assistance with your Apple TV, contact AppleCare.
Sincerely,
Apple TV Team


Apple launched the 3.0 software update for Apple TV last week which overhauled the Apple TV interface and added compatibility for iTunes LPs and iTunes Extras.

Top Rated Comments

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29 months ago
I haven't noticed any content disappearing. I'll update nonetheless.
Rating: 0 Positives / 0 Negatives
29 months ago
Damn Arn... You are fast! I was just about to forward my email to you!
Rating: 0 Positives / 0 Negatives
29 months ago
Have noticed some weird characters appear instead of the actual names of tv shows etc.

I didn't get this email though..
Rating: 0 Positives / 0 Negatives
29 months ago
Wow! OSX Snow Leopard killing data when using the guest account and Apple TV 3.0 data loss. Get your act together Apple.
Rating: 0 Positives / 0 Negatives
29 months ago
There was a quirk though: my LP's were updated and in Peter Gabriel's So+, the music videos wouldn't play through the LP -- only via the tv interface -- but the music would.

I don't expect that to come with this point.point release though. It's probably just a fix for that critical bug they found.
Rating: 0 Positives / 0 Negatives
29 months ago
got the email. woke up this morning to my entire library gone off of my ATV and it syncing all my stuff all over again. I thought i was drunk and did something stupid, but i guess its just not me!
Rating: 0 Positives / 0 Negatives
29 months ago
Glad to know Apple tries to fix bugs as fast as possible.

Wow! OSX Snow Leopard killing data when using the guest account and Apple TV 3.0 data loss. Get your act together Apple.


Talk to the Mac OS team, not Apple TV team. They are separate and release separate updates.
Rating: 0 Positives / 0 Negatives
29 months ago

Glad to know Apple tries to fix bugs as fast as possible.



Talk to the Mac OS team, not Apple TV team. They are separate and release separate updates.


Not fast enough, me too lost my ****. No big deal. It's not like it was my only copy.
Rating: 0 Positives / 0 Negatives
29 months ago

Not fast enough, me too lost my ****. No big deal. It's not like it was my only copy.


Yeah its not like all my stuff was erased off my HD. Just off my ATV which is easy enough to sync back up
Rating: 0 Positives / 0 Negatives
29 months ago

Wow! OSX Snow Leopard killing data when using the guest account and Apple TV 3.0 data loss. Get your act together Apple.


Been an Apple user since jan/04 and I have never seen so many miscues on updates. Whats up Apple?
Rating: 0 Positives / 0 Negatives

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