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iPhone OS 3.1 Blocking Encrypted Microsoft Exchange Connections on Non-3GS Devices

TUAW reports that a number of iPhone users who have updated to iPhone OS 3.1 are finding themselves unable to access their Microsoft Exchange accounts due to device incompatibility with Exchange's server-side encryption.

While the iPhone 3GS supports this device-level encryption, other iPhone and iPod touch models do not. Non-3GS devices had been able to access Exchange systems utilizing the encryption option on iPhone OS 3.0, but the ability was apparently an oversight on Apple's part that has been corrected in iPhone OS 3.1.

While many are reacting to this issue as though it's a bug, and are reporting it as such, the reality is that the Exchange encryption requirement is a feature and the fact that it was not being correctly enforced was actually a security hole. IT administrators with Exchange 2007 SP1 servers and iPhone clients are probably going to be fielding an above-average level of incoming questions, but at least they can rest easy knowing that Exchange encryption is now working correctly. Cold comfort for their users, though.

Apple today posted a support document addressing the issue, noting that the only recommend solution at this time is for affected users' system administrators to disable the device encryption option for syncing.

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32 months ago
Lost functionality is now a feature.

s.
:)
Rating: 0 Positives / 0 Negatives
32 months ago
This situation seems odd, especially since it was in place on previous models, though I believe I understand the concern for users and administrators that necessitated this move.

Seems like an effective way to push enterprises to the new 3GS model, though!
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32 months ago
Still unable to import .ics calendar invite email attachments into iCal via iPhone 3.1 :mad:
Rating: 0 Positives / 0 Negatives
32 months ago
That's not a solution.
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32 months ago
Oh boy! Here comes 3.1.1!

EDIT: Although if I'm reading this right, being locked out is how its supposed to work. Well, I guess that IS secure!
Rating: 0 Positives / 0 Negatives
32 months ago
Apple's solution is simple. Everyone upgrade to 3GS!

Oh and sorry to all those folks who cannot downgrade back to 3.0. That feature was also disabled.
Rating: 0 Positives / 0 Negatives
32 months ago
It's probably important to note that this looks like it affects exchange 2007, and not 2003.
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32 months ago
They patched a security hole that cannot be fixed on the old hardware due to the lack of encryption hardware.

Commence whining anyway. :rolleyes:
Rating: 0 Positives / 0 Negatives
32 months ago
supposedly the email on the 3G is not encrypted when it's stored on the phone and that's a big deal for a lot of companies. my wife works in a company regulated by HIPAA and they locked their MS Exchange environment so the only way you can access it on the iphone is via OWA. their blackberries don't have wifi or cameras either, they have secure models

if you have a problem see your IT people. the only people whining are the ones who the IT people don't like anyway
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