Apple Claims 'Exploding' iPhones Due to Screen Pressure, Not Battery Issues
Despite claims to the contrary from those affected by the device failures, Apple claims that the incidents are not the result of any battery issues, but have instead been caused by excessive pressure on the iPhones' screens.
"To date, there are no confirmed battery overheating incidents for iPhone 3GS and the number of reports we are investigating is in the single digits," the firm said in a statement to AFP.
"The iPhones with broken glass that we have analysed to date show that in all cases the glass cracked due to an external force that was applied to the iPhone," the company added.
"The first results show, according to Apple management, that the iPhones weren't damaged by a battery defect leading to an explosion, but that there had been a prior shock that cracked the screens," the minister said.
Novelli noted, however, that it remains to be seen whether blame for the cracked screens should be pinned on unreasonable force applied by users or a design flaw on the part of Apple.Top Rated Comments
(View all)It is common knowledge that faulty Li-Ions do in fact swell. Hmmm
But what happened to the photo, the one I've seen very recently, of a dismantled iPhone showing its internal with a battery failure – brown stuff leaking out of it. I guess that was pressure too then. Okay. Not!
No consumer product that is meant for pockets/purses/etc. should be engineered to NOT withstand some pressure/jostling.
I have been an engineer for 30 years and every since the 1990's engineering budget for safety/quality control/testing has been gutted. Why? Because of $$$$....the bottom line.
Where are the traditional "shake and bake" tests for consumer electronics today? Where are the temperature/pressure tests?
It is easier (and more importantly....cheaper) for today's companies to keep a few top lawyers on retainer for the inevitable lawsuits than staff engineering organizations with ALL engineering disciplines. By ALL I mean not just design, but requirements, saftey, test, and QC. Sadly, design (HW and SW) appear to the only discipline left at a lot of companies today....and of course...LOTS of lawyers.:(
This is not an Apple thing....this is a corporate thing....across the board.
Whatever the reason, it seems focused in Europe. Could it have been in shipping, or related to a central issue? I am sure plenty of people have applied force to their screens, but why so much more in western Europe?
Have you ever seen anyone push "any" phone against their ear that hard???
Apple, get real!:eek:
Novelli noted, however, that it remains to be seen whether blame for the cracked screens should be pinned on unreasonable force applied by users or a design flaw on the part of Apple.
It's amazing how many people crack their iPhone screens. I myself had my iPhone screen shatter by a drop of 3 feet onto a hard surface (I was sitting and it fell out of my hands onto a tile floor). I think it would do Apple well to have a slightly thicker or more shatter-resistant screen. Sure, there will still be shattered screens out there, but it should be less of a problem.
A software bug or a battery management error ? Asked several weeks ago in the forums but nobody gave me an answer rather that it was due to sun heat .
Now I take a closer look when I am driving under direct sunlight and touch the phone once in a while , it gets warm but never so hot as that particular day .
My question is : what would have happened if I did not turn the phone off ? I guess I will never know ....
Saludos from Spain
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