Got a tip for us? Share it...

White iPhone 3GS Discoloration Due to Third-Party Cases, Not Overheating?


Reports of overheating and discoloration on the new white iPhone 3GS have been circulating over the past week or so, but a new report [Google translation] from frenchiPhone (via Hardmac) claims that the discoloration is due to contact with some third-party cases and not associated with overheating. The discoloration reportedly can be removed by wiping the back of the iPhone with alcohol.

- After numerous calls to Apple technical service and maintenance of contact with a level 3 (engineer) the problem seems to come not from a hot 3GS but contact with some covers! This was evident by ourselves on a device with a small sticker (a warning not to listen to music too loud) remained stuck, part of the hull below remained white.

- A simple solution to the problem is to clean the back of the iPhone with alcohol, tested by myself I can confirm that it works and reassure you it is safe for your precious

No details have yet been revealed on which third-party cases may be responsible for the discoloration.

Top Rated Comments

(View all)

34 months ago

Might be time to get some higher quality chassis materials. It feels like the yellowing MacBooks all over again.


Ehh, did you actually read the article?
Rating: 1 Positives / 0 Negatives
34 months ago

Ehh, did you actually read the article?

Who isn't going to use a case? Hell who isn't going to buy a Mac without getting a shell for it?

Scratch, fingerprint, and dent city. I need to get some Novus Polish for my MacBook.
Rating: 0 Positives / 0 Negatives
34 months ago
i just hope its not the switcheasy cases
Rating: 0 Positives / 0 Negatives
34 months ago
well.... i bet thats a big relief to apple.....
Rating: 0 Positives / 0 Negatives
34 months ago
I feel several thousand refunds for cases coming on! :p
Rating: 0 Positives / 0 Negatives
34 months ago

i just hope its not the switcheasy cases


At least it wont be permanent damage though, and generally im guessing the offending hue will be covered by the said case anyway.

Lol @ all the "here we go apple has screwed up" crew.
Rating: 0 Positives / 0 Negatives
34 months ago

Who isn't going to use a case? Hell who isn't going to buy a Mac without getting a shell for it?

Scratch, fingerprint, and dent city. I need to get some Novus Polish for my MacBook.


About 95% of people who own macs do not use shells, bud.

And double negative :p

i just hope its not the switcheasy cases


I had a Switcheasy on my 3G for months. It's fine.
Rating: 0 Positives / 0 Negatives
34 months ago
Can the protective cases even be the cause of the overheating? Most of plastic or rubber will certainly insulate the heat inside the device and not dissipate it.
Rating: 0 Positives / 0 Negatives
34 months ago
Haha, people need to apologize to Apple and blame the case manufacturers. Lol.

YAY! I just hope my Griffin Reveal don't cause this on my white 3G S.
Rating: 0 Positives / 0 Negatives
34 months ago
Ok. So we can use alcohol. But what do we use to apply/wipe it with? Lint-free cloth, tissue, etc..?
Rating: 0 Positives / 0 Negatives

[ Read All Comments ]