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iPhone 3G Connectivity Affecting 2% of Customers? Software Fix Soon?

One MacRumors reader claims to have received a response from Steve Jobs after emailing in a complaint about the current iPhone 3G connectivity issues that have been widely reported.

According to the email response which is addressed from Steve Jobs, the 3G connectivity issue affects 2% of iPhones shipped and is fixable through a software update. The email response was as follows:

We are working on some bugs which affect around 2% of the iPhones shipped, and hope to have a software update soon.

Steve

Steve Jobs (or someone acting on his behalf) has been known to provide brief responses to select emails addressed to him. These responses have also occasionally revealed information that had not previously been known.

The existence of a software update to address the issue had been previously reported by BusinessWeek sources. If the 2% figure is accurate, the issue could be affecting over 60,000 users based on analyst sales estimates for the iPhone 3G.

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45 months ago
Believe it when I sere it
Rating: 0 Positives / 0 Negatives
45 months ago
I'm one of them, and i'm patiently waiting for the fix.

It's almost like there is too much 3G in my city. I go somewhere where 3G isn't as spread out and my signal is a full 5 bars, yet in my house i have never seen 5 bars of 3G.


And my city was one of the first to have 3G, next to chicago.
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45 months ago
I wonder if this 2% of affected iPhone users is similar to the 1% of affected Mobile Me users (which seemed to be a lot more than 1%). :rolleyes:
Rating: 0 Positives / 0 Negatives
45 months ago
Ha!

I've been through 7 phones for other defective reasons, yet all 7 had the same 3G issue? I'm unlucky, but I can't be THAT unlucky.

2%? Think again, Stevie.
Rating: 0 Positives / 0 Negatives
45 months ago
Oh great. So me and 4 of my friends are in that 2%!

Seems like Melbourne has got all those affected people.
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45 months ago



Ha!

I've been through 7 phones for other defective reasons, yet all 7 had the same 3G issue? I'm unlucky, but I can't be THAT unlucky.

2%? Think again, Stevie.


Well it could be AT&T...

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2% sounds right.... This would not include any problems on AT&T side....
Rating: 0 Positives / 0 Negatives
45 months ago

Well it could be AT&T...

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2% sounds right.... This would not include any problems on AT&T side....


It is certainly not AT&T.
A lot of people seem to forget the world doesn't end at the borders of the US and people worldwide are experiencing this issue.

I'm in the UK and while I'm not having any problems, I have a couple friends who are.
Rating: 0 Positives / 0 Negatives
45 months ago
I'm mystified by suggestions of a design or hardware fault effecting calls and connectivity using 3G. No sign of any problems and very good voice call reliability here in the UK. Having owned a 3G mobile (3 network) previously, the iPhone is infinitely better in terms of signal availabilty and user experience!
Rating: 0 Positives / 0 Negatives
45 months ago
Im in the UK and someone at work has this exact issue, mine (luckily) doesn’t seem affected however I think the 2% figure is a blatant lie, shame on you Steve'o
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45 months ago
if it's a hardware problem, then how is software going to fix the issue?

if it was faulty software in the beginning, you would expect all iphones to be equally affected?

i can't fathom how a software "tweak" is going to fix things properly. isn't bad hardware just that. i worry that this fix might be more of a "baid-aid" for the supposed 2% that are having problems. (and I agree that this figure is too low. from what i see it's more like 40% at a guess!)

my iphone went back. i don't want a half-fix.
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