Got a tip for us? Share it...

Apple Offering Free Year to Affected MobileMe Customers

We've heard multiple reports that affected individuals who have asked for some form of compensation from Apple's customer service have been offered a free year of service.

Apple's MobileMe email outage affected approximately 1% of .Mac/MobileMe customers and involved some loss of email data surrounding the incident.

Top Rated Comments

(View all)

46 months ago
I still think that 1% means 99% affected and 1% unaffected.
Rating: 0 Positives / 0 Negatives
46 months ago
Roll on the mountain loads of "affected" users who are just trying to score a free ride...
Rating: 0 Positives / 0 Negatives
46 months ago
Now I wish I was one of the affected ones..
Rating: 0 Positives / 0 Negatives
46 months ago
Wow. That's nice of 'em. And to think at the time that my email wasn't working I thought it was a bad thing... :rolleyes:
Rating: 0 Positives / 0 Negatives
46 months ago
That's ridiculous. People who lost their data because of MobileMe should get a full refund, no questions asked. If I were in the situation and Apple offered me more pain for another year I would feel insulted.
Rating: 0 Positives / 0 Negatives
46 months ago
Good to see longer compensations times for those affected. Hope they all get a year for free. If it improves and works like its supposed to then im glad for them. I have just signed up for the free trial. Have to october to see how it works out...:D
Rating: 0 Positives / 0 Negatives
46 months ago
Good to know that something is being done to compensate.
Rating: 0 Positives / 0 Negatives
46 months ago
MobileMe is a great service, and will get better. I was one of the 99% *not* affected by the rocky launch. 3.25 hrs of email outage during the wee hours of the morning was all. And a free month of service. I'm not complaining.
Rating: 0 Positives / 0 Negatives
46 months ago

Good to know that something is being done to compensate.

I emailed them (from my gmail account obviously) on days 3, 4 and 5 I think asking that they refund and cancel my account, but they couldn't be bothered with any decent customer service. MobileMe is crap, in my experience, sooner my accounts lapse the better as far as I'm concerned.:mad:

...3.25 hrs of email outage during the wee hours of the morning... ...I'm not complaining.

I was without email/contacts for 4 or 5 days, I am complaining... not that it'll do any good.
Rating: 0 Positives / 0 Negatives
46 months ago
Just goes to show why Apple is far beyond all it's competitors.
Anyone can be too ambitious and have a snafu,
but Apple backs it up
like no other company.
And to all the whiners who think that Apple should have dropped everything they were doing, during those first 3-5 days,
to handle their complaints; grow up. Your parents may think you are God's gift, but (shhhh) you're not!
Rating: 0 Positives / 0 Negatives

[ Read All Comments ]