Extended MobileMe Email Outage Due To Server Issue
Apple has posted a support document suggesting that the continuing MobileMe email outage affecting 1% of MobileMe users is due to a "serious" issue with one of their mail servers. Affected users have been unable to send or receive email since the tumultuous MobileMe transition began over 5 days ago.
Apple has already sent out up to two apology emails to MobileMe customers regarding the rocky transition. Apple has not given a time estimate on when the remaining issue will be resolved.
We understand this is a serious issue and apologize for this service interruption. We are working hard to restore your service.
Apple has already sent out up to two apology emails to MobileMe customers regarding the rocky transition. Apple has not given a time estimate on when the remaining issue will be resolved.
Top Rated Comments
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47 months ago
well hopefully they will get it fixed soon...
perhaps they should have done more testing?
damn you, you beat me.,...
perhaps they should have done more testing?
damn you, you beat me.,...
47 months ago
Interesting - I'm sending and receiving emails, but I've had several hour delays in getting emails (they come with the correct time stamp - just hours late) and I've been unable to send from the web-based page on at least one occasion. Seems like there are some significant technical difficulties even for those of us who do have "functional" mail. Hopefully, it will all clear up soon.
47 months ago
This transition is quite painful to watch
It's like watching a trainwreck in slow motion. Sad.
47 months ago
I have been a mobile me member since July 10th, I haven't got any apology letter. :-(
47 months ago
well hopefully they will get it fixed soon...
perhaps they should have done more testing?
catastrophic server failure isn't something you can really test, however it does make me wonder how good their mail infrastructure is if they don't have failover systems. Also, don't they know of things called backups? They should just go to another server and restore from backup :rolleyes:
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