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Some MobileMe Users Still Without Email

Monday July 21, 2008 11:31 am PDT by Arnold Kim
CNN Money reports that some MobileMe customers are still without email service.

The Cupertino, Calif., company has been migrating its .Mac pay email service to an upgraded version, called MobileMe. But in doing so, it has run into problems including service outages and customers losing access to their accounts. It's the latest in a string of issues that have cropped up since the launch of the latest iPhone, an unusual turn for a company known for its attention to detail in its products and services.

According to the Apple's own MobileMe support site, 1% of MobileMe members cannot access MobileMe Mail. The outage has reportedly lasted for 4 days. Apple's discussion forums and our own have seen a number of posts from affected MobileMe customers.

Apple's MobileMe launch as been marred with delays and apologies surrounding the service. MobileMe is Apple's new $99/year service which replaces .Mac and offers customers web-based email, calendar, addressbook, online storage as well as sync services.
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rek2005
47 months ago
I've been without e-mail since Friday at noon. I've remained patient, but at the same, my MobileMe/.mac address is my primary e-mail, so it really has been a huge inconvenience. It usually doesn't take Apple this long to correct problems such as these.
Rating: 0 Positives / 0 Negatives
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BongoBanger
47 months ago
Apple. It just wo-

Oh.

Never mind.

This is bad PR at its finest. What were they thinking of?
Rating: 0 Positives / 0 Negatives
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kkat69
47 months ago
I must be one of the lucky ones. It's working great. I also have 4 me.com aliases setup and they are also working. Mac.com emails are also getting through.
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bbplayer5
47 months ago
My webmail is completely blank, but I still get mail on my phone...

Pretty annoying really.
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blehpunk
47 months ago

I've been without e-mail since Friday at noon. I've remained patient, but at the same, my MobileMe/.mac address is my primary e-mail, so it really has been a huge inconvenience. It usually doens't take Apple this long to correct problems such as these.


me too, everything you said. except i'm not remaining patient. this is crazy.
Rating: 0 Positives / 0 Negatives
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Mindflux
47 months ago
My trial works fine other than the Me->Mac push.. which is sporadic .
Rating: 0 Positives / 0 Negatives
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Some_Big_Spoon
47 months ago
Apple: It just works.... sometimes..

Apple. It just wo-

Oh.

Never mind.

This is bad PR at its finest. What were they thinking of?

Rating: 0 Positives / 0 Negatives
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klittle32
47 months ago
Not all of my emails are getting through to MobileMe. I sent test emails from my gmail account to all of my me.com addresses (i have 3) and none have gotten through today. The "push" email service to my iphone is also hit-or-miss.

I'm looking forward to when Apple gets all the wrinkles worked out with MobileMe. It is unfortunate that the service's problems affect MobileMe's core features (i.e., basic email, push services, etc.). Very disappointing roll-out.
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NotFound
47 months ago
Wow, I was somewhat appologetic for the transition and some time after, but now I don't know.
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MattJessop
47 months ago
Makes me glad that I'm picking up my iPhone in a few months, where these problems hopefully will be sorted out :) Having said that, so far these problems arn't as widespread as they could be because no place I know of has any stock of these. I'm not sure which they'll sort first. Still, I'm in no rush, but It sure sucks for those who currently have their iPhones. My hearts with you guys.
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