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Class Action Lawsuit over MacBook and MacBook Displays

Engadget reported on the latest class-action lawsuit against Apple.

The lawsuit claims that Apple's laptop screens are not as good as advertised to be:

Citing observances that MacBook (Pro) displays are too often "grainy" and "sparkly", that Apple uses dithering to achieve higher color depths than is feasible for the equipment, and that apparently customers seeking repair or replacement were rebuffed, even "chastised" by rogue Geniuses, telling users they are "too picky about... the quality of the display."


Apple has been the target of a number of "class action" lawsuits in the past.

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62 months ago
Hey came across this, and thought it is interesting and would love to see how this turns out. For one, I am sure many of us have had the same problems with our displays.

http://www.engadget.com/2007/05/18/apple-macbook-macbook-pro-screens-subject-of-class-action-lawsu/
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62 months ago

Hey came across this, and thought it is interesting and would love to see how this turns out. For one, I am sure many of us have have the same problems with our displays.

http://www.engadget.com/2007/05/18/apple-macbook-macbook-pro-screens-subject-of-class-action-lawsu/


Some of those responses come from straight up drama queens. Kids these days...
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62 months ago
^^^Exactly.

It's ridiculous, especially the bit about the LCD not being able to display 16 million colours. Someone should tell them that most/all laptop LCD screens don't display that many colours. It's not Apple's fault that the technology isn't there. It's not available for any laptop maker. Even the new LED LCD displays for laptops are only 6-bit, not 8-bit.

Apple isn't the only one facing these problems regarding LCD screens. Lots of other companies like Compaq are facing the same problems regarding graininess and backlight unevenness. Blame it on the limitations of the technology, but blaming Apple seems like the easier way out.

And whatever happened to getting a refund? Don't like the product? Return it and get something else. But no, lets keep the product and see how much we can get in compensation.
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62 months ago

^^^Exactly.

It's ridiculous, especially the bit about the LCD not being able to display 16 million colours. Someone should tell them that most/all laptop LCD screens don't display that many colours. It's not Apple's fault that the technology isn't there. It's not available for any laptop maker. Even the new LED LCD displays for laptops are only 6-bit, not 8-bit.

Apple isn't the only one facing these problems regarding LCD screens. Lots of other companies like Compaq are facing the same problems regarding graininess and backlight unevenness. Blame it on the limitations of the technology, but blaming Apple seems like the easier way out.


I completely disagree.

Apple (and any other makers) should admit the facts about these displays when customers enquire or even complain ...

(1) "Millions of colors" on their website means 6-bit not 8-bit ... pros are very annoyed that the dithering occurs and affects them working in their graphics programs

(2) Anti-glare coatings are visible and make the displays look slightly grainy

If Apple stated (1 and 2) up front, then customers could not complain.
But the fact that Apple DOES NOT provide this information AND DENIES these issues exist when questioned should be scruntised.
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62 months ago
While I think anyone who needs an 8-bit panel should do their homework and find out exactly what "support for millions of colors" means before they buy, it does seem misleading on the part of Apple to word it like that. 6-bit is 262,144 colors, no where near a million. But I guess they're no less guilty than manufacturers who advertise "16.2 million colors."
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62 months ago

While I think anyone who needs an 8-bit panel should do their homework and find out exactly what "support for millions of colors" means before they buy, it does seem misleading on the part of Apple to word it like that. 6-bit is 262,144 colors, no where near a million. But I guess they're no less guilty than manufacturers who advertise "16.2 million colors."


As if Apple is the only company doing this... :rolleyes:
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62 months ago

I completely disagree.

Apple (and any other makers) should admit the facts about these displays when customers enquire or even complain ...

(1) "Millions of colors" on their website means 6-bit not 8-bit ... pros are very annoyed that the dithering occurs and affects them working in their graphics programs

(2) Anti-glare coatings are visible and make the displays look slightly grainy

If Apple stated (1 and 2) up front, then customers could not complain.
But the fact that Apple DOES NOT provide this information AND DENIES these issues exist when questioned should be scruntised.


Yeah, Apple these days haven't been all that great, like they were back in the old days.

If you took a look at the Grainy display thread, the grainyness varies, Some users in this forum had VERY grainy screens on the 15' MBPs that actually started to make their eyes hurt after looking at the screen for too long.
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62 months ago
Just because Apple isn't the only one doing it, does not mean Apple is not at fault.
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62 months ago

Just because Apple isn't the only one doing it, does not mean Apple is not at fault.


Totally agree. We should all sue Apple, with all the crap they pull. Smudges on iMacs. MBPs that get warm. It's frickin insane.
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62 months ago

As if Apple is the only company doing this... :rolleyes:


and this justifies Apple's behavior? in that case, any one can do something wrong and say "well, they're doing it too!" :rolleyes:
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