Apple's Emergency Satellite Feature Available in Mexico Starting Today

Apple has announced that Emergency SOS via satellite is available in Mexico starting today, on iPhone 14 models and newer and the Apple Watch Ultra 3.

Emergency SOS via Satellite Mexico
Until now, only Find My via satellite and Messages via satellite were available in Mexico.

Emergency SOS via satellite lets you send text messages to emergency operators when you are in an area without Wi-Fi or cellular coverage, so long as you have a clear view of the sky. The feature is powered by Globalstar's satellites.

In Mexico, the feature requires an iPhone 14 or newer running iOS 18.4 or later, or an Apple Watch Ultra 3 running watchOS 26.0.1 or later.

To use the feature on an iPhone in Mexico, begin to send a text message to 911 in the Messages app, and tap on Emergency Services. Alternatively, open Control Center and scroll down to the page with a cellular symbol. Then, tap on "Satellite" to open Apple's Connection Assistant, and choose Emergency SOS via satellite.

Apple has yet to charge a fee for any of its satellite features. In September, the company announced it is providing existing iPhone 14 and iPhone 15 users with an additional year of free access to the entire suite of satellite features on those devices.

Emergency SOS via satellite is also available in Australia, Austria, Belgium, Canada, France, Germany, Ireland, Italy, Japan, Luxembourg, the Netherlands, New Zealand, Portugal, Spain, Switzerland, the United Kingdom, and the United States.

The minimum iOS version required for each feature varies by country.

International travelers who visit a country where the features are available can use the feature while visiting, except if they bought their iPhone in Armenia, Belarus, China, Kazakhstan, Kyrgyzstan, or Russia, according to Apple.

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Top Rated Comments

sffun Avatar
5 weeks ago

It probably also has a lot to do with infrastructure on the receiving end. Who do the messages get sent to and by what means? Does the receiving end need special software to make sense of the incoming message?
Yes. I worked on the 911 integration at Uber. Mexico has a more sophisticated 911 infrastructure than the USA, because it's newer. The issue of course might be regulatory, or it might be a desire to have a consistent experience nationwide. Even in the USA, emergency infrastructure isn't consistent.

Anyways, I welcome this! I just moved from California to Mexico City.
Score: 5 Votes (Like | Disagree)
AlanMarron Avatar
5 weeks ago

Extremely handy. Now the authorities will know where to retrieve your body from the cartels.
Snarkiness aside, this is a big deal in Mexico. Even with one of the two biggies, Telcel and AT&T Mexico, it’s easy to find oneself driving without a signal for 30+ minutes at a time.

(Always download the Google map for the areas in which you’ll be traveling. Use Waze when possible because it shows the distance to the next toll booths and Google doesn’t.)
Score: 3 Votes (Like | Disagree)
jetison Avatar
5 weeks ago
This is great news! Although the worldwide rollout on this has been painfully slow. I get that there are regulatory steps, but it’s hard not to feel left out when we’re talking about a feature that can literally save your life. After four generations it shouldn’t still be “Your current region isn’t supported,” especially when the whole idea is to work where nothing else does. At some point the safety value should outweigh the paperwork. Hopefully it actually expands to South America and the rest of the globe soon.
Score: 2 Votes (Like | Disagree)
ProbablyDylan Avatar
5 weeks ago

After four generations it shouldn’t still be “Your current region isn’t supported,” especially when the whole idea is to work where nothing else does. At some point the safety value should outweigh the paperwork. Hopefully it actually expands to South America and the rest of the globe soon.
It probably also has a lot to do with infrastructure on the receiving end. Who do the messages get sent to and by what means? Does the receiving end need special software to make sense of the incoming message?
Score: 2 Votes (Like | Disagree)
jetison Avatar
5 weeks ago

It probably also has a lot to do with infrastructure on the receiving end. Who do the messages get sent to and by what means? Does the receiving end need special software to make sense of the incoming message?
Fair point on infrastructure, but Globalstar actually has South America covered, and they even put in a ground station in Argentina to extend service across the region (link ('https://investors.globalstar.com/news-releases/news-release-details/globalstar-announces-new-ground-station-argentina')). So the sat + ground path exists for this part of the world already. They even advertise the SPOT product line for personal safety, messaging and emergency response, so the infrastructure to receive and route SOS traffic must be there somehow. Anyway, I do get that there’s more to it than that, this is mostly a FOMO thing :P.
Score: 1 Votes (Like | Disagree)
manurojasv Avatar
5 weeks ago
That's a convenient feature given that mobile coverage in Mexico is atrocious.
Score: 1 Votes (Like | Disagree)