Verizon Wants to Lock Phones Longer Like AT&T and T-Mobile

Verizon wants to lock subscribers to its network for a longer period of time, and has asked the U.S. Federal Communications Commission [PDF] to extend how long customers must wait before a Verizon smartphone can be unlocked and transferred to another carrier.

verizon
Back when Verizon purchased 700MHz spectrum for its network in 2008, it agreed to unlock smartphones after a 60-day period. Verizon now wants the FCC to waive that requirement, allowing it to change its phone unlocking policy.

Verizon claims that the 60-day unlocking requirement it is subject to leads to fraud and device trafficking. Verizon said it lost an estimated 784,703 devices to fraud in 2023, costing it "hundreds of millions of dollars." From Verizon's filing:

The Unlocking Rule applies only to particular providers -- mainly Verizon -- and distorts the marketplace in a critical U.S industry. The rule has resulted in unintended consequences that harm consumers, competition, and Verizon, while propping up international criminal organizations that profit from fraud, including device trafficking of subsidized devices from the United States. These bad actors target and harm American consumers and U.S. carriers like Verizon for their own profit, by diverting unlocked trafficked devices to consumers in foreign countries.

Verizon suggests that consumers will benefit from the waiver because it will allow the company to better compete with other carriers by "offering subsidies and other mechanisms to make phones more affordable, lower upfront costs, and enable customers to obtain the latest and most innovative devices."

Going forward, Verizon wants to be able to lock phones to its network for at least six months, putting it on par with other U.S. carriers. AT&T locks prepaid devices to its network for six months and requires postpaid devices to be paid in full before they're unlocked, while T-Mobile locks prepaid devices to its network for 12 months, and also requires postpaid devices to be paid in full. Verizon is required to unlock prepaid and postpaid devices after 60 days.

Under Biden, the FCC was considering a proposal that would require all carriers to unlock smartphones within a 60-day period, but as Ars Technica notes, that effort might be dead under new FCC Chairman Brendan Carr because of his focus on deregulation.

Tag: Verizon

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Top Rated Comments

seek3r Avatar
6 hours ago at 03:09 pm

Let’s be honest: No legitimate customer has a problem with phones being locked to the carrier given unlocking is a consumer right nowadays. The dishonest people crying and screaming are buying phones form one carrier to take advantage of some amazing deal or use it as free distribution and hence finding it difficult to unlock. No one is stopping these undesirables (because carriers make money from service, not phone sales) from going to the manufacturer and paying their MSRP that rarely goes down. But of course these are cheap, lazy, and dishonest people trying to cheat their way into a discount, what exactly did they expect?
so you dont know anyone who travels is what I'm getting from this
Score: 23 Votes (Like | Disagree)
Mity Avatar
5 hours ago at 03:18 pm
The US need a law that prevents locking phones.
Score: 19 Votes (Like | Disagree)
seek3r Avatar
6 hours ago at 03:06 pm

They better lower their damn prices then if they want people to stay longer
There's only 3 major carriers left in the US, and their coverage maps dont fully line up, they know they have a mostly captive market. Not to mention the other 2 will just raise prices too if they do, they'll never ever drop prices. The GOP fixation with deregulation at all costs allows for collusion and monopolistic policies at huge scale
Score: 17 Votes (Like | Disagree)
jlc1978 Avatar
5 hours ago at 03:17 pm

so you dont know anyone who travels is what I'm getting from this
Buy an unlocked phone. That’s what I did.
Score: 12 Votes (Like | Disagree)
MacUser16. Avatar
6 hours ago at 03:02 pm
They better lower their damn prices then if they want people to stay longer
Score: 12 Votes (Like | Disagree)
Reason077 Avatar
5 hours ago at 03:36 pm

The US need a law that prevents locking phones.
I remember the bad old days of phone locking in the UK. But it's been completely banned since 2021. Previously there had been a rule that required carriers to unlock phones when requested, but that was still annoying for customers.

Sorry to hear that you're still dealing with this, Americans!
Score: 11 Votes (Like | Disagree)