'Report a Problem' App Store Option Returns to Combat Scams - MacRumors
Skip to Content

'Report a Problem' App Store Option Returns to Combat Scams

After being removed several years ago, Apple has restored the "Report a Problem" option on the App Store in an effort to flag issues and combat scams.

app store blue banner
Spotted by Richard Mazkewich and Kosta Eleftheriou and highlighted by The Verge, the option allows users to report individual ‌App Store‌ listings in iOS 15. When selected, the option directs users to a website with a drop-down menu to report ‌App Store‌ violations, including a specific option to "Report a scam or fraud."

The previous option, which was difficult to access, allowed users to "Report suspicious activity" redirected to Apple Support. Users were only able to report "a quality issue" with apps if they had actually paid for a scam app or in-app purchase, meaning that there was no ability to easily report obvious scams.

The "Report a Problem" option appears to be rolling out slowly, starting with free apps with in-app purchases on the ‌App Store‌ in the United States. The addition comes just days after Apple added the ability for users to rate their own apps on the ‌App Store‌.

Popular Stories

iPhone 18 Pro Deep Red Feature

iPhone 18 Pro Launching Later This Year With These 12 New Features

Wednesday March 18, 2026 7:39 am PDT by
While the iPhone 18 Pro and iPhone 18 Pro Max are not expected to launch for another six months or so, there are already plenty of rumors about the devices. It was initially reported that the iPhone 18 Pro models would have fully under-screen Face ID, with only a front camera visible in the top-left corner of the screen. However, the latest rumors indicate that only one Face ID component...
Apple Logo Sketch Feature

Apple Has Now Unveiled Eight New Products This Month

Tuesday March 17, 2026 9:25 am PDT by
Apple has unveiled a whopping eight new products so far this March, including an iPhone 17e, iPad Air models with the M4 chip, MacBook Air models with the M5 chip, MacBook Pro models with M5 Pro and M5 Max chips, an updated Studio Display, a higher-end Studio Display XDR, and now the AirPods Max 2 this week. iPhone 17e features the same overall design as the iPhone 16e, but it gains Apple's...
ios 26 4 yellow

Here Are Apple's Release Notes for iOS 26.4

Wednesday March 18, 2026 11:56 am PDT by
Apple provided developers and public beta testers with the release candidate versions of iOS 26.4 and iPadOS 26.4, which means we're going to see a public launch as soon as next week. The RC versions of the software include Apple's official release notes, giving us final details on what's included in the update. Apple Music - Playlist Playground (beta) generates a playlist from your...

Top Rated Comments

PBG4 Dude Avatar
58 months ago

Good. I hope people use it, and I hope Apple will pay attention when they do.
Apple paying attention seems to be the sticking point. Seems like they only care once it’s reported in the news.
Score: 14 Votes (Like | Disagree)
imnotthewalrus Avatar
58 months ago
Good. I hope people use it, and I hope Apple will pay attention when they do.
Score: 10 Votes (Like | Disagree)
58 months ago
Good, they never should have removed it in the first place, plenty of references to scammy apps out there and they should be easy to report.
Score: 7 Votes (Like | Disagree)
wanha Avatar
58 months ago
Seems like a no-brainer move.

But what I'd really like to know is why on earth was it ever removed to begin with? (FWIW, I'm not holding my breath on an answer to that)
Score: 6 Votes (Like | Disagree)
contacos Avatar
58 months ago
Good, I couldn’t believe there was no way to easily report a issue with an app. A few weeks ago I came across an app that avoided IAP for an subscription in a really shady way but no one I contacted at apple felt responsible and they just kept forwarding me to different contacts
Score: 4 Votes (Like | Disagree)
58 months ago

But why limit it to iOS 15 only? 🤔
The slow adoption rate allows them to ramp up bodies to review.
Score: 2 Votes (Like | Disagree)