'Report a Problem' App Store Option Returns to Combat Scams
After being removed several years ago, Apple has restored the "Report a Problem" option on the App Store in an effort to flag issues and combat scams.
Spotted by Richard Mazkewich and Kosta Eleftheriou and highlighted by The Verge, the option allows users to report individual App Store listings in iOS 15. When selected, the option directs users to a website with a drop-down menu to report App Store violations, including a specific option to "Report a scam or fraud."
The previous option, which was difficult to access, allowed users to "Report suspicious activity" redirected to Apple Support. Users were only able to report "a quality issue" with apps if they had actually paid for a scam app or in-app purchase, meaning that there was no ability to easily report obvious scams.
The "Report a Problem" option appears to be rolling out slowly, starting with free apps with in-app purchases on the App Store in the United States. The addition comes just days after Apple added the ability for users to rate their own apps on the App Store.
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Thursday September 30, 2021 1:50 am PDT by
Sami FathiApple now lets users rate and review pre-installed iPhone apps on the App Store, such as Maps, Podcasts, Mail, and others, bringing the company's apps to parity with how users criticize and/or laud third-party apps on the platform.
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Top Rated Comments
But what I'd really like to know is why on earth was it ever removed to begin with? (FWIW, I'm not holding my breath on an answer to that)