'Report a Problem' App Store Option Returns to Combat Scams

After being removed several years ago, Apple has restored the "Report a Problem" option on the App Store in an effort to flag issues and combat scams.

app store blue banner
Spotted by Richard Mazkewich and Kosta Eleftheriou and highlighted by The Verge, the option allows users to report individual ‌App Store‌ listings in iOS 15. When selected, the option directs users to a website with a drop-down menu to report ‌App Store‌ violations, including a specific option to "Report a scam or fraud."

The previous option, which was difficult to access, allowed users to "Report suspicious activity" redirected to Apple Support. Users were only able to report "a quality issue" with apps if they had actually paid for a scam app or in-app purchase, meaning that there was no ability to easily report obvious scams.

The "Report a Problem" option appears to be rolling out slowly, starting with free apps with in-app purchases on the ‌App Store‌ in the United States. The addition comes just days after Apple added the ability for users to rate their own apps on the ‌App Store‌.

Top Rated Comments

PBG4 Dude Avatar
10 months ago

Good. I hope people use it, and I hope Apple will pay attention when they do.
Apple paying attention seems to be the sticking point. Seems like they only care once it’s reported in the news.
Score: 14 Votes (Like | Disagree)
imnotthewalrus Avatar
10 months ago
Good. I hope people use it, and I hope Apple will pay attention when they do.
Score: 10 Votes (Like | Disagree)
icanhazmac Avatar
10 months ago
Good, they never should have removed it in the first place, plenty of references to scammy apps out there and they should be easy to report.
Score: 7 Votes (Like | Disagree)
wanha Avatar
10 months ago
Seems like a no-brainer move.

But what I'd really like to know is why on earth was it ever removed to begin with? (FWIW, I'm not holding my breath on an answer to that)
Score: 6 Votes (Like | Disagree)
contacos Avatar
10 months ago
Good, I couldn’t believe there was no way to easily report a issue with an app. A few weeks ago I came across an app that avoided IAP for an subscription in a really shady way but no one I contacted at apple felt responsible and they just kept forwarding me to different contacts
Score: 4 Votes (Like | Disagree)
jayducharme Avatar
10 months ago
Thank goodness! I did use that feature occasionally until it was removed, and it did seem to help fix some problems.
Score: 2 Votes (Like | Disagree)

Related Stories

cydia vs apple feature

Judge Dismisses Cydia Creator's Lawsuit Against Apple For Now

Wednesday January 5, 2022 9:33 pm PST by
U.S. District Judge Yvonne Gonzalez Rogers today granted Apple's motion to dismiss a lawsuit filed against the company by Jay Freeman, creator of an alternative App Store known as Cydia for "jailbroken" iPhones and iPads. The case might not be over yet, however, as Freeman was given the option to file an amended complaint by January 19. Freeman sued Apple in late 2020, alleging that the...
app store blue banner

Apple Letting 'Reader' Apps Offer Links for Account Sign Ups Outside of the App Store to Close Japan Investigation

Wednesday September 1, 2021 5:09 pm PDT by
Apple today announced that the Japan Fair Trade Commission (JFTC) has agreed to close its App Store investigation in exchange for changes to how "reader" apps like Netflix operate. Reader apps allow users to browse previously purchased content or content subscriptions for digital magazines, newspapers, books, audio, music, and video. Going forward, developers that create "reader" apps will...
wordle

Clones of Popular 'Wordle' Game Flooding App Store, Including One Charging $30 Per Year [Updated]

Tuesday January 11, 2022 1:39 pm PST by
If you're a regular internet user you've probably heard of popular web-based daily guessing game Wordle, created by Josh Wardle. The game, which is entirely free to play, was introduced last fall and has been spreading like wildfire. Wordle asks players to guess a five letter word by identifying which letters are in the word and are located in the right location. Players get six guesses per...
craig wwdc 2021 privacy

Report Highlights How Top Apple Executives Disagreed Over How Far iOS Anti-Tracking Measures Should Go

Monday March 14, 2022 7:19 am PDT by
A new report has highlighted how three top prominent executives initially found themselves at odds in early deliberations about Apple's App Tracking Transparency framework. According to the report from The Information, the executives who disagreed over how far Apple should go in protecting user privacy in digital advertising included Apple's Craig Federighi, who oversees software...
iOS App Store General Feature JoeBlue

App Store Now Supports Unlisted Apps Discoverable Only With a Direct Link

Friday January 28, 2022 11:27 am PST by
Apple recently announced that the App Store now supports unlisted apps discoverable only with a direct link, as outlined on its developer website. Developers with apps that aren't suited for public distribution can submit a request on Apple's website to distribute unlisted apps, which don't appear in any App Store categories, recommendations, charts, search results, or other listings....
app store safe secure

Study Finds Up to 2% of Top 1,000 Paid Apps on App Store Were Scams

Monday June 7, 2021 6:33 am PDT by
Apple has used its app review process as a bulwark in recent legal assaults on its App Store policy, and put particular emphasis on the security benefits for iOS users when buying apps. However, an investigation has found that almost 2% of the top 1,000 highest grossing apps on a given day were some sort of scam. According to The Washington Post, which conducted the investigation, scam apps...
iOS App Store General Feature Dock

Dutch Regulator Says Apple's Plan for Third-Party In-App Payments is Insufficient, Fines Apple 5 Million Euros

Monday January 24, 2022 6:33 am PST by
The Dutch Authority for Consumers and Markets (ACM) has ruled that Apple's plan to allow App Store dating apps to use third-party payment methods for in-app purchases does not sufficiently meet the requirements of a previous ruling. As a result, the ACM has hit Apple with an initial 5 million euro fine as a consequence, and fines will continue to be assessed at 5 million euros per week up to a...
google one app

Google One Disappears From App Store a Day After VPN Launch [Update: Google One is Back in the App Store]

Wednesday February 2, 2022 12:01 pm PST by
The Google One app for iPhone and iPad appears to have mysteriously disappeared from the App Store this morning, and it is no longer available for download. As noted on Reddit, attempting to download the Google One app in the United States and Canada pops up an error message that says "App Not Available." It is not clear why the app has been removed from the App Store at this time, and...

Popular Stories

macbook air m2

Exclusive: Apple Plans to Launch MacBook Air With M2 Chip on July 15

Wednesday June 29, 2022 5:23 pm PDT by
The redesigned MacBook Air with the all-new M2 Apple silicon chip will be available for customers starting Friday, July 15, MacRumors has learned from a retail source. The new MacBook Air was announced and previewed during WWDC earlier this month, with Apple stating availability will begin in July. The MacBook Air features a redesigned body that is thinner and lighter than the previous...
original iphone 2007

15 Years Ago Today, the iPhone Went On Sale

Wednesday June 29, 2022 4:43 am PDT by
Fifteen years ago to this day, the iPhone, the revolutionary device presented to the world by the late Steve Jobs, officially went on sale. The first iPhone was announced by Steve Jobs on January 9, 2007, and went on sale on June 29, 2007. "An iPod, a phone, an internet mobile communicator... these are not three separate devices," Jobs famously said. "Today, Apple is going to reinvent the...
maxresdefault

Video Comparison: M2 MacBook Pro vs. M1 MacBook Pro

Tuesday June 28, 2022 2:45 pm PDT by
Apple last week launched an updated version of the 13-inch MacBook Pro, and it is the first Mac that is equipped with an updated M2 chip. As it's using a brand new chip, we thought we'd pick up the M2 MacBook Pro and compare it to the prior-generation M1 MacBook Pro to see just what's new. Subscribe to the MacRumors YouTube channel for more videos. For the video comparison, we're using the...
iPhone vs Galaxy Larger

Apple Executive Says Samsung Copied the iPhone and Simply 'Put a Bigger Screen Around It'

Tuesday June 28, 2022 8:59 am PDT by
The Wall Street Journal's Joanna Stern today shared a new documentary about the evolution of the iPhone ahead of the 15th anniversary of the device launching on June 29, 2007. The documentary includes an interview with Apple's marketing chief Greg Joswiak, iPhone co-creator Tony Fadell, and a family of iPhone users. One segment of the interview reflects on Android smartphones gaining larger...
iPhone 11 Pro vs iPhone 14 Pro

iPhone 11 Pro vs. 14 Pro: New Features to Expect if You've Waited to Upgrade

Monday June 27, 2022 11:22 am PDT by
With many customers choosing to upgrade their iPhone every two or three years nowadays, there are lots of iPhone 11 Pro users who might be interested in upgrading to the iPhone 14 Pro later this year. Those people are in for a treat, as three years of iPhone generations equals a long list of new features and changes to look forward to. Below, we've put together a list of new features and...
Mac Studio IO

Apple Begins Selling Refurbished Mac Studio Models

Thursday June 30, 2022 7:42 pm PDT by
Apple today began selling refurbished Mac Studio models for the first time in the United States, Canada, and select European countries, such as Belgium, Germany, Ireland, Spain, Switzerland, the Netherlands, and the United Kingdom. In the United States, two refurbished Mac Studio configurations are currently available, including one with the M1 Max chip (10-core CPU and 24-core GPU) for...
rootbug

Major macOS High Sierra Bug Allows Full Admin Access Without Password - How to Fix [Updated]

Tuesday November 28, 2017 12:33 pm PST by
There appears to be a serious bug in macOS High Sierra that enables the root superuser on a Mac with a blank password and no security check. The bug, discovered by developer Lemi Ergin, lets anyone log into an admin account using the username "root" with no password. This works when attempting to access an administrator's account on an unlocked Mac, and it also provides access at the login...