AppleCare+ Now Covers Cracked Back Glass on iPhone 12 and iPhone 13 Models for Reduced $29 Fee - MacRumors
Skip to Content

AppleCare+ Now Covers Cracked Back Glass on iPhone 12 and iPhone 13 Models for Reduced $29 Fee

Apple today indicated that "back-glass only" damage on iPhone 12 and iPhone 13 models is now eligible for repair under AppleCare+ for a reduced fee of $29 in the United States, $39 in Canada, £25 in the UK, or the equivalent in other countries.

f1631642358
Prior to this change, cracked or damaged back glass on an iPhone 12 cost $99 to be repaired if the device was covered by an AppleCare+ plan.

In order to qualify for the $29 repair, the iPhone must be covered by AppleCare+ and have no additional damage beyond the damaged back glass that would prevent Apple from replacing the back glass, such as a bent or dented enclosure.

Back glass repairs at the reduced rate are not available on models older than the iPhone 12, according to Apple. More details are available on the iPhone Repair and Service website and in the newly updated AppleCare+ terms and conditions.

Related Forum: iPhone

Popular Stories

AppleCare One Family

Apple Adds AppleCare One Family Plan for Up to Six People

Wednesday September 9, 2026 1:23 pm PDT by
Apple today announced AppleCare One Family, a new option for U.S. customers that extends AppleCare coverage to every eligible device across an Apple Family Sharing group of up to six people for one fixed monthly price. AppleCare One Family costs $49.99 per month and includes all of the same benefits as AppleCare+, such as coverage for accidental damage like drops and spills, battery...
Surprise and Shine Live Coverage Article

Apple Event Live Blog: iPhone Duo, iPhone 18 Pro, and More Expected

Wednesday September 9, 2026 9:10 am PDT by
Apple's "Surprise and Shine" event kicks off today at 10:00 a.m. Pacific Time, where we're expecting to see the foldable iPhone Duo, the iPhone 18 Pro and Pro Max, Apple Watch Series 12 and Ultra 4 models, new AirPods 5 earphones, and perhaps some other announcements. Apple is providing a live video stream on its website, on YouTube, and in the company's TV app across various platforms. We...
iphone duo

Apple Announces Foldable 'iPhone Duo'

Wednesday September 9, 2026 10:56 am PDT by
Apple today announced the "iPhone Duo," a new kind of iPhone featuring two screens and a foldable inner display. The two halves of the iPhone Duo connect into a single continuous frame with the same aspect ratio across both displays, and Apple said the transition between open and closed is designed to feel fluid. When fully open, Apple says it is the thinnest iPhone ever made, with an...

Top Rated Comments

alexandr Avatar
65 months ago
nice, maybe i'll go commando.
Score: 12 Votes (Like | Disagree)
B4U Avatar
65 months ago

nice, maybe i'll go commando.
You didn't mean this, right? 🤣


Attachment Image
Score: 11 Votes (Like | Disagree)
EricNau Avatar
65 months ago
It's about time—

As far as Apple is concerned (i.e. for trade-in value), breaking the back is just as bad as breaking the front.

And ceramic shield is only on the front; in other words, the back is easier to break, yet for years it has cost $99 to replace the back vs. $29 to replace the screen. And let's not forget: the back doesn't need to be made of glass, a famously breakable material. It was practically a scam, so this is a welcome change.
Score: 6 Votes (Like | Disagree)
JPack Avatar
65 months ago
Win-win situation.

The owner no longer gets a refurbished iPhone with reworked components. And it's cheaper for the consumer.
Score: 6 Votes (Like | Disagree)
65 months ago
Ie. no new device
Score: 5 Votes (Like | Disagree)
65 months ago
This is a very welcome change. Reduced repair prices 👍
Score: 4 Votes (Like | Disagree)