Major Australian Healthcare Insurance Companies Now Support Apple Wallet

A number of the largest healthcare insurance companies in Australia now allow their customers to add their insurance cards to their digital Apple Wallet on their iPhone and Apple Watch, giving healthcare patients ease of access of by using their ‌iPhone‌ and Apple Watch instead of their plastic insurance card.

hicaps apple wallet support
Bupa, Medibank, nib, and GU Health have announced support through electronic payment and claims system HICAPS, and in a press release, say that thanks to digital cards and Apple Wallets, overall customer experience will now be made easier with shortened wait times and quicker cash processing times. Tania Motto, the National Australian Bank executive for Business Everyday Banking, called the new feature an "exciting enhancement."

The move allows customers to make a health insurance claim by simply holding their iPhone or Apple Watch near any HICAPS terminal in Australia – creating a true digital wallet experience. Customers can also pay for gap payments simply and securely using Apple Pay.

NAB Executive for Business Everyday Banking, Tania Motton said: "We're excited to offer health practitioners the ability to accept digital health insurance membership cards through iPhone and Apple Watch at all HICAPS terminals across Australia.

"Digital technology is rapidly changing the way merchants receive payments – with more customers choosing contactless over cash. This is an exciting enhancement that will further support those who prefer a more digital experience.

"Claims made using this method help reduce the time spent on manual processing for practitioners due to forgotten plastic cards, while putting money back in customers' bank accounts quicker," said Ms Motton.

Apple Wallet integration will work across Australia at HICAPS terminals, and specific instructions can be found on the HICAPS website.

(Thanks, Richard!)

Top Rated Comments

anthorumor Avatar
14 months ago

Even as an Australian, I don't see how this story is front page worthy for the whole world to read about lol xD
Looks like plenty of Aussies are on this site to warrant front page news! We’ve had other countries feature here, so why not us too?
Score: 8 Votes (Like | Disagree)
Wanted797 Avatar
14 months ago

What about Myki or Opal in NSW?

I wish VIC government would just get everything digital, carrying a wallet to travel either in my car or on public transport is so annoying.
I’m in NSW. Opal is one I don’t have, haven’t had to use it since COVID and work from home.

But they’re trialling it now. Also you can just tap on and off with your bank card so you can already use you phone/watch if you want to.
Score: 2 Votes (Like | Disagree)
A.wang28 Avatar
14 months ago

It sounds like you are being sarcastic.. and completely first world problems.
But just in case you're not.. you no doubt also have digital car and home keys? Both are available - for a price.

Apple will love you btw, because just imagine the pressure of you having their tech on you at all times.
Imagine that one time you lose your phone, or better yet.. the battery simply needs to drain and you can't do anything - at all.
the only reason I carry my wallet with me these days is because of the that VIC drivers licence.
Cash - no need
Medicare - Medicare app
Other memberships - all either in the Apple wallet (Woolies, Qantas) or simple barcode scanner (Flybuys)
Myki - I am driving already!

So yea, typical VIC Gov, taking its sweet time.
Score: 2 Votes (Like | Disagree)
SurferPup Avatar
14 months ago
I can‘t wait for my private health insurer to provide me with a digital card. For sometime now I do not carry my physical wallet.
Score: 2 Votes (Like | Disagree)
Starship77 Avatar
14 months ago
Nice! Worked here super easily. Just opened the myBupa app and it asked right away if I wanted to add the card. Done.
Score: 2 Votes (Like | Disagree)
oldmacs Avatar
14 months ago

but for this specific addition to the iPhone, I don’t see how necessary it could be.
If I go to the dentist, reception can swipe my private health insurance card and work out what I will be covered for.

After my appointment , they swipe the card, put in the service provided code and the health fund pays them instantly and I only have to pay the gap (if there is one).

This just means that instead of carrying my card, I can use my phone instead which is great since I don't carry a wallet and I have to remember to take my private health insurance card each time I go to an appointment for something covered under private health insurance.
Score: 2 Votes (Like | Disagree)

Related Stories

bmw car key photo

iPhone's Car Key Feature Now Supports Select 2022 Genesis and Kia Vehicles [Updated]

Wednesday March 23, 2022 9:03 am PDT by
In 2020, Apple introduced a digital car key feature that allows users to unlock and start a compatible vehicle by bringing an iPhone or Apple Watch near the driver-side door. The feature has been limited to select BMW models since launching. According to Apple, the feature has now expanded to select 2022 vehicle models from Genesis and Kia, which are both divisions of Korean automaker...
apple wallet drivers license feature

Three New iOS Features Expected for iPhones Later This Year

Sunday January 30, 2022 6:12 pm PST by
Apple finally enabled Universal Control in the macOS 12.3 and iPadOS 15.4 betas seeded a few days ago, but there are still at least three other features expected to be added to iOS later this year, including support for driver's licenses in the Wallet app. Below, we have listed new features that are planned for future iOS versions, along with a few features that are set to be expanded. Dri...
apple wallet drivers license feature

Apple Preparing for Driver's Licenses on iPhone in iOS 15.4 Beta

Tuesday February 8, 2022 12:01 pm PST by
One major iOS 15 feature that we are still waiting for is the ability to add a driver's license or state ID to the Wallet app on the iPhone and Apple Watch in participating U.S. states. Apple's website says this feature is coming in early 2022. In the meantime, Apple continues to prepare for the feature's impending launch. In the second beta of iOS 15.4 seeded today, MacRumors contributor Ste...
hyatt apple wallet 1

Apple Wallet Now Supports Hotel Keys From Some Hyatt Locations

Wednesday December 8, 2021 9:15 am PST by
iOS 15 is meant to include several new features for the Wallet app, including support for car keys, hotel keys, HomeKit house keys, and IDs. Many of the features have yet to roll out, but as of today, Apple Wallet will begin supporting hotel keys. Hyatt, a well-known hotel chain, today announced that it is adopting Apple's Wallet technology and will be introducing Apple Wallet room keys...
tap to pay on iphone credit card

Stripe Launches 'Tap to Pay on iPhone' Beta Program Ahead of 'Spring' Release

Tuesday February 8, 2022 9:28 am PST by
Stripe today announced a closed beta program for Apple's upcoming "Tap to Pay on iPhone" feature, with a sign-up form available on its website. The payment platform said the feature is "coming this spring" in the United States. Tap to Pay on iPhone will allow newer iPhones to accept payments via Apple Pay, contactless credit and debit cards, and other digital wallets, with no additional...
mir russia apple pay

Apple Closes Loophole That Allowed Mir Cardholders to Use Apple Pay in Russia

Friday March 25, 2022 1:41 pm PDT by
Apple this week suspended its Apple Pay service for the Mir card payment system in Russia, effectively closing a loophole that had allowed Russians to continue to use the Apple Pay service. According to Reuters, Mir had remained connected to Apple Pay even after Apple restricted the use of the payments service in Russia on March 1 for Mastercard and Visa cardholders. Russia's National...
apple wallet drivers license feature

Apple Launches Driver's License Feature on iPhone in Arizona, More States Coming Soon

Wednesday March 23, 2022 8:02 am PDT by
Apple today announced that Arizona has become the first U.S. state to support driver's licenses and state IDs in the Wallet app on the iPhone and Apple Watch. Starting today, Apple said Arizona residents can add their driver's license or state ID to the Wallet app, and tap their iPhone or Apple Watch to seamlessly and securely present it at select TSA security checkpoints in Phoenix Sky...
apple wallet drivers license feature

Apple Announces iPhone Driver's Licenses Coming Soon to These 11 U.S. States

Wednesday March 23, 2022 11:52 am PDT by
Apple today announced that Arizona residents can now add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age. Arizona is the first U.S. state to offer this feature to residents, with many other states planning to follow suit. Apple said that Colorado, Hawaii, Mississippi, Ohio, and...

Popular Stories

airpods pro black background

AirPods Pro 2: Five New Features and Improvements to Expect

Sunday August 14, 2022 3:28 pm PDT by
Apple's second-generation AirPods Pro are finally nearing launch, with a release expected later this year. If you are considering upgrading to the new AirPods Pro once they are released, keep reading for a list of five new features to expect. In addition to all-new features, the second-generation AirPods Pro will likely adopt some features added to the standard AirPods last year. H2 Chip ...
10th Generation iPad Render

10th-Generation iPad With Major Design Changes Reportedly in Production Ahead of September Launch

Monday August 15, 2022 8:02 pm PDT by
Apple's rumored 10th-generation iPad is currently in production and will feature "major" design changes, according to a report from Taiwanese website DigiTimes. A mockup of the potential 10th-generation iPad design by Renders By Shailesh The report did not provide any specific details about the 10th-generation iPad's new design, but rumors suggest the device will feature a larger 10.5-inch...
ios 16 lock screen feature2

Apple Seeds Sixth Betas of iOS 16 and iPadOS 16 to Developers [Update: Public Beta Available]

Monday August 15, 2022 10:04 am PDT by
Apple today seeded the sixth betas of upcoming iOS 16 and iPadOS 16 updates to developers for testing purposes, with the updates coming a week after Apple released the fifth developer betas. Registered developers can download the iOS and iPadOS 16 profiles from the Apple Developer Center, and once installed, the betas will be available over the air. iOS 16 introduces a revamped Lock...
iPhone 14 Dummies 1 Feature

Everything Rumored for Apple's September Event: iPhone 14, Apple Watch Pro and More

Friday August 12, 2022 2:34 pm PDT by
There's just about a month to go until Apple holds its annual September event focusing on new iPhone and Apple Watch models. We thought we'd take a quick look at everything that's rumored for Apple's September event to give MacRumors readers a rundown on what to expect when the first fall event rolls around. iPhone 14 The iPhone 14 can probably be described more as an "iPhone 13S" because...
apple watch se

Apple Watch SE vs. Apple Watch Series 8: New Features to Expect If You've Waited to Upgrade

Monday August 15, 2022 2:44 am PDT by
The Apple Watch SE was announced in September 2020 and has been a popular Apple Watch model for customers looking for their first smartwatch or an affordable Apple Watch. Apple Watch SE customers may be wondering, however, what's in store for them with the upcoming Apple Watch Series 8 and what new features they can expect. Continue reading to find out. Apple Watch SE vs. Apple Watch Series ...
Apple Watch Series 3 v 8 1

Apple Watch Series 3 vs. Apple Watch Series 8: 20 Major New Features and Changes for Customers Upgrading

Tuesday August 16, 2022 6:52 am PDT by
It's crazy to think about, but next month will mark five years since Apple announced the Apple Watch Series 3. Despite being a severely antiquated smartwatch, the Series 3 has remained at the bottom of Apple's lineup for $199. Suppose you're still holding on to your Apple Watch Series 3. In that case, this article will list all the major new features and changes you'll get if you decide to...
iPhone 14 Pro Lineup Feature Purple

Apple Planning to Hold iPhone 14 Event on September 7

Wednesday August 17, 2022 9:51 am PDT by
Apple is aiming to hold its first fall event on Wednesday, September 7, reports Bloomberg's Mark Gurman. The event will focus on the iPhone 14 models and the Apple Watch Series 8. The standard iPhone 14 models are expected to get few changes, but the iPhone 14 Pro models will include updated camera technology, the removal of the notch in favor of a pill-shaped and hole-punch cutout, an A16...