iCloud Drive, Notes, Photos, and iCloud Backup Experiencing Issues [Update: Fixed]

Several of Apple's services are experiencing an outage at the current time, with Apple noting service interrupts for iCloud Backup, iCloud Drive, ‌iCloud‌ Notes, ‌iCloud‌ Storage Upgrades, and Photos on its System Status page.

icloud services issue
The issue has been ongoing since approximately 10:13 a.m. Pacific Time. Apple says that users may be unable to use these services during the outage, so features like ‌iCloud‌ Backup and ‌iCloud‌ photo storage may not be working at this time.

There's no word on when these problems will be resolved, but we'll update this article when everything is back up and running. Earlier today, services like the App Store, Apple Music, and iTunes Store, also saw an outage that has since been addressed.

Update: The problem has also expanded to ‌iCloud‌ Storage, Calendar, Mail, Keychain, and Bookmarks.

Update 2: According to Apple's System Status page, all of the issues have now been fixed and Apple's service are back up and running.

Top Rated Comments

adamw Avatar
17 months ago
A prime example of why you should not place critical files in the cloud for storage without a local backup.
Score: 14 Votes (Like | Disagree)
jonnysods Avatar
17 months ago

Why does Apple have these kinds of issues yet Google’s services don’t?
They do - there was a big outage 2-3 weeks ago for email and chat I believe, was a pretty big issue for our clients for an hour or so.
Score: 14 Votes (Like | Disagree)
CJ Dorschel Avatar
17 months ago
Meanwhile, Apple wants to push backups to the cloud which is one of the many reasons Time Machine was stripped of the ability to recover lost emails and contacts, etc within core apps (no, Catalina’s separate volumes is not the cause, I’ve been working with Apple engineers on this issue since day 1 and it seems Apple has wanted to push time machine features to the cloud but backed off as users and developers complained). One of the other reasons Apple left the networking market and Time Capsule’s - it seems Apple wants to push backups into their cloud services as iCloud storage increases and Apple focuses on services.

I don’t understand why Apple couldn’t leave Time Machine alone and simply add the ability for cloud backups in addition to local. One or the other doesn’t make sense.
Score: 7 Votes (Like | Disagree)
Attirex Avatar
17 months ago


Attachment Image
Score: 5 Votes (Like | Disagree)
ppetrovic Avatar
17 months ago

Why does Apple have these kinds of issues yet Google’s services don’t?
Because Google has so, so much more internal know-how on how to run global services reliably, since, well, that’s their primary revenue channel. They basically invented the whole SRE field and Apple still has a long way to go to up its game when it comes to service reliability.
Score: 5 Votes (Like | Disagree)
AppleMad98004 Avatar
17 months ago
iMessage and other are down as of 11:19 Pacific Time



Attachment Image
Score: 5 Votes (Like | Disagree)

Related Stories

macos big sur ios 14 iphone 12 pro macbook air icloud drive desktop documents hero

Apple Merging 'iCloud Documents and Data' Service With iCloud Drive in May 2022

Tuesday May 11, 2021 2:36 am PDT by
Apple plans to merge its iCloud Documents and Data service with iCloud Drive starting in May of 2022, according to a support document published late last week (via MacGeneration). iCloud Drive and iCloud Documents and Data share the fundamental ability to backup data from apps. However, iCloud Documents and Data was often a cumbersome, confusing experience. In contrast, iCloud Drive is more...
iOs 15 Photos Feature

iOS 15 Messages Bug Causes Saved Photos to Be Deleted

Wednesday September 29, 2021 1:28 pm PDT by
A serious bug in the iOS 15 Messages app can cause some saved photos to be deleted, according to multiple complaints we've heard from MacRumors readers and Twitter users. If you save a photo from a Messages thread and then go on to delete that thread, the next time an iCloud Backup is performed, the photo will disappear. Even though the image is saved to your personal iCloud Photo...
General iOS Mail Feature

Apple Says iCloud Mail is Currently Down for Some Users [Resolved]

Monday July 12, 2021 7:13 am PDT by
iCloud Mail is experiencing an issue and is currently down for some users, according to Apple's system status page. The outage was noted by author Dan Moren and is also impacting one of our MacRumors editors. Affected users may be unable to access their iCloud inbox, send or receive emails, or complete other tasks through the Mail app across Apple devices and the web. Update: Apple's...
tmobilelogo

T-Mobile Says iOS 15.2 Bug Turning Off iCloud Private Relay for Some Users

Tuesday January 11, 2022 12:02 pm PST by
T-Mobile has not disabled iCloud Private Relay for its subscribers, in contrast to recent reports suggesting the carrier was preventing iPhone users from enabling the feature. In a statement to Bloomberg's Mark Gurman, T-Mobile said that iOS 15.2 device settings that default to the feature being toggled off, and that Apple has been contacted. T-Mobile explicitly says that iCloud relay has...
iCloud General Feature

iCloud+ to Let iCloud Mail Users Personalize Their Email Domain Name

Tuesday June 8, 2021 2:41 am PDT by
At its WWDC keynote on Monday, Apple announced that iCloud is getting a premium subscription tier called "iCloud+," which includes tentpole privacy features like Private Relay and Hide My Email. Another feature included in iCloud+ that wasn't discussed in the keynote is the ability to create a custom email domain name. From Apple's iOS 15 features preview page, under the iCloud+ section: Cus...
apple system status app store outage

Apple Says App Store, iMessage, iCloud Drive, and Other iCloud Services Are Experiencing Issues [Update: Fixed]

Monday March 29, 2021 10:51 am PDT by
The App Store and Mac App Store are currently experiencing an outage, according to Apple's System Status page. Apple says that App Store services could be slow or unavailable for some users, with the problem starting at 10:05 a.m. Pacific Time. Other services like iCloud Drive, iCloud Mail, and iMessage are also listed as experiencing issues, with some users unable to access Apple's...
icloud private relay unavailable

iCloud Private Relay Down for Some Users

Wednesday November 3, 2021 12:35 pm PDT by
Apple's iCloud Private Relay option is not working for some users, according to Apple's System Status page. The feature is experiencing an outage and is unavailable at the current time. According to Apple, the outage started at 11:40 a.m. Pacific Time and it is ongoing. Those who are having iCloud Private Relay issues may have received a notification letting them know that the feature is...
custom email domain mail ios 15 4

iOS 15.4 Beta Adds Support for Setting Up Custom Email Domains With iCloud Mail

Thursday January 27, 2022 5:25 pm PST by
The iOS 15.4 beta that was introduced today expands support for the custom email domain feature available for iCloud+, adding an option to set up a custom domain with iCloud Mail directly on the iPhone. If you go to Settings > Apple ID > iCloud, "iCloud Mail" is now a tappable option and it includes a section for setting up a Custom Email Domain. Prior to now, custom domains were able to...

Popular Stories

iPhone 14 Pro Purple Front and Back MacRumors Exclusive

iPhone 14 Pro Renders Highlight Multiple Design Changes

Wednesday May 25, 2022 8:56 am PDT by
Leaker Jon Prosser today shared ostensibly accurate renders of the iPhone 14 Pro, providing the most accurate look yet at what the device could look like when it launches later this year. In the latest video on YouTube channel Front Page Tech, Prosser revealed renders of the iPhone 14 Pro made by Apple concept graphic designer Ian Zelbo, highlighting a range of specific design changes...
iPhone 13 Always On Feature

iPhone 14 Pro Screen Refresh Rate Upgrade Could Allow for Always-On Display

Tuesday May 24, 2022 7:23 am PDT by
Last year's iPhone 13 Pro models were the first of Apple's smartphones to come with 120Hz ProMotion displays, and while the two iPhone 14 Pro models will continue to feature the technology, their screens could well boast expanded refresh rate variability this time round. To bring ProMotion displays to the ‌iPhone 13 Pro models‌, Apple adopted LTPO panel technology with variable refresh...
iPad Pro USB C Feature Coral

Deals: Apple's iPad Pro Reaches Up to $449 Off in Amazon's Latest Sales

Wednesday May 25, 2022 10:09 am PDT by
Amazon is marking down a wide variety of 11-inch and 12.9-inch iPad Pro models this week, with prices starting as low as $749.00 for the 11-inch tablet. You'll find the full list of sales below, all of which can be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep...
apple account card

Wallet App Now Supports Apple Account Cards on iOS 15.5

Wednesday May 25, 2022 5:01 pm PDT by
Apple appears to have recently updated the Wallet app to allow users to add an Apple Account Card, which displays the Apple credit balance associated with an Apple ID. If you receive an App Store or Apple Store gift card, for example, it is added to an Apple Account that was previously visible in the App Store and Apple Store apps. As of today, the Apple Account balance can also be added to...
Apple Tap to Pay iPhone

Apple Stores Rolling Out iPhone-to-iPhone Contactless Payments Starting Today

Wednesday May 25, 2022 6:54 am PDT by
Apple in February unveiled a new "Tap to Pay on iPhone" feature that will allow compatible iPhones to accept payments via Apple Pay, contactless credit and debit cards, and other digital wallets, with no additional hardware required. Apple began testing the feature at its Apple Park Visitor Center earlier this month, and now Bloomberg's Mark Gurman has tweeted that the feature will begin...
apple wwdc 2022

Apple Shares WWDC 2022 Schedule, Keynote to Take Place June 6 at 10:00 a.m PT

Tuesday May 24, 2022 9:06 am PDT by
Apple today confirmed that the keynote event for the Worldwide Developers Conference will begin at 10:00 a.m. Pacific Time on June 6, the first day of WWDC. The keynote will be an online-only event, though a select number of developers have been invited to the Apple Park campus for a viewing event. In addition to confirming the keynote date and time, Apple has shared the full WWDC 2022...