If you run into trouble with your AirPods Max and need to get a replacement pair under warranty, it looks like the new set will be delivered without a refreshed set of ear cushions.
A 9to5Mac reader sent in a pair of AirPods Max for repair due to an issue with the Digital Crown, and the replacement set that he received back did not include ear cushions.
Apple instead expects users to keep the ear cushions from the damaged set of AirPods Max to use them with the replacement pair, unless of course the ear cushions themselves have also experienced damage. Given the modular design of the AirPods Max, it is possible for Apple to ship just the headphones or just the ear cushions for replacement purposes.
Apple's instructions for mailing in the AirPods Max include a diagram that instructs users to remove the ear cushions before shipping the AirPods Max in a repair box.
Image via 9to5Mac
With replacement AirPods Pro models, Apple does provide new ear tips, but ear tips for the AirPods Pro are priced at $8 rather than $69 like the AirPods Max ear cushions, so it's no surprise these are delivered separately.
At the current time, Apple is not selling ear cushions on a standalone basis, but they will presumably be available when stock improves. AirPods Max purchases from Apple continue to have March delivery dates at the current time.
Over $500 and no warrantied replacement ear cushions...?!?!?
Just buy the Sony headphones. Cheap feel, better sound.
If there is a problem with the ear cushions, Apple will replace them. When the problem doesn't involve the ear cushions, there is no need to replace them.
News: Apple only replaces the broken part under warranty if possible...
If your watch band fails they only replace the band. If the watch fails, only the watch. Replacement phones do not come with headphones, chargers or cables even if the original did.
We got a toy from FatBrainToys that was missing 2 parts (wrong items inside). They sent only those parts, not a whole new toy. We got a kids playhouse that was missing a small part. They sent us the part, not playhouse.
We're tracking one of the biggest restocks of AirPods Max headphones as we enter April, available at Amazon and Verizon. This restock includes nearly all colors of the AirPods Max.
Amazon has all five colors except Pink available, with Space Gray at slightly delayed 1-2 day shipping estimates. Verizon is offering free two-day shipping on the Space Gray, Green, and Sky Blue AirPods Max.
A ...
It has been discovered that AirPods Max has a hidden feature allowing users to easily remove the headband with just a standard SIM card ejector tool, hinting at the possibility of interchanging headbands to achieve a unique look.
Image via Prelook As mentioned in iFixit's teardown of AirPods Max, it is possible to easily remove the headband from AirPods Max without any disassembly of the...
Earlier today, we confirmed that AirPods, AirPods Pro, and AirPods Max will not support lossless audio over Bluetooth because of Bluetooth limitations, and it turns out there's no direct wired lossless option for the AirPods Max either.
Apple's AirPods Max headphones are equipped with a Lightning port, but it is limited to analog sources and will not natively support digital audio formats in ...
Tuesday December 8, 2020 7:02 am PST by Tim Hardwick
Anyone who owns a pair of over-ear headphones will tell you that the weight of the headset can make a big difference to the listening experience. Especially if you're wearing headphones for several hours straight, weight starts to have a real impact on overall comfort.
Apple's new AirPods Max over-ear headphones weigh 13.6 ounces (384 grams), which might not sound like much, but that's...
Thursday January 7, 2021 3:47 pm PST by Juli Clover
Since the AirPods Max headphones were released on December 15, there have been a growing number of complaints from MacRumors readers who have run into a problem with condensation. Image via MacRumors reader Jordan921 Some AirPods Max owners who have been wearing their headphones for a prolonged period of time have noticed condensation forming inside the ear cup. From MacRumors reader ssong:So ...
Amazon today is offering Apple's AirPods Max for $532.32, down from $549.00. While not a particularly steep discount, this is among the best prices we've now tracked for the AirPods Max. Both the Silver and Space Gray colors are available at this price and ready to ship today directly from Amazon.
Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and...
AirPods Max in Pink are now shipping on Amazon, for the regular price of $549.00. This is the first time AirPods Max have been in stock and available to ship from a major Apple reseller in March, and we are only seeing availability in Pink at this time. You can also get Pink AirPods Max on AT&T with a March 16 shipping estimate.
Before today's restock, Silver and Space Gray were the most...
It is possible to remove the headband of AirPods Max with just a standard SIM card ejector tool, hinting at the possibility of interchanging headbands to achieve a different colorway.
Image via Prelook In December, MacRumors revealed the large variety of AirPods Max ear cushion color combinations when it became clear that they were magnetically attatched and available for sale separately....
Sunday December 13, 2020 4:29 pm PST by Frank McShan
Apple last week announced the AirPods Max, the first Apple-branded over-ear headphones. Now, AirPods Max preorders are beginning to ship to customers around the world ahead of the December 15 launch date.
Although several orders for the headphones are still in the "Processing" or "Preparing to Ship" stages, one MacRumors reader has shared a screenshot of an AirPods Max order marked as...
Wednesday December 23, 2020 2:08 pm PST by Eric Slivka
Since the launch of the AirPods Max last week, we've done a couple of videos sharing a brief hands-on with Apple's new over-ear headphones and a comparison of them to other popular noise-cancelling headphones from Bose, Sony, and Sennheiser.
Subscribe to the MacRumors YouTube channel for more videos. There's been a lot of debate about whether the AirPods Max are worth their $550 price tag,...
When Apple released iOS 14.5 in April, it introduced the ability to unlock your iPhone with Face ID while wearing a mask, as long as you are wearing an Apple Watch. Here are some troubleshooting tips.
New features for FaceTime calls, tools to reduce distractions, a new notifications experience, added privacy features, complete redesigns for Safari, Weather, and Maps, and more.
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Top Rated Comments
If your watch band fails they only replace the band. If the watch fails, only the watch.
Replacement phones do not come with headphones, chargers or cables even if the original did.
We got a toy from FatBrainToys that was missing 2 parts (wrong items inside). They sent only those parts, not a whole new toy.
We got a kids playhouse that was missing a small part. They sent us the part, not playhouse.