Shortly after the launch of Apple's new M1 Macs, we saw reports that attempts to restore and reinstall macOS on those machines right away could result in an installation error that would leave your Mac non-functional.
Specifically, the error message would read: "An error occurred preparing the update. Failed to personalize the software update. Please try again."
Over the weekend, Apple posted detailed instructions for users experiencing this issue. Specifically it seems the issue arises if you erase/restore your Mac before upgrading to macOS Big Sur 11.0.1.
If you erased your Mac with Apple M1 chip before updating to macOS Big Sur 11.0.1, you might be unable to reinstall macOS from macOS Recovery. A message might say “An error occurred while preparing the update. Failed to personalize the software update. Please try again.”
Use either of these solutions to reinstall macOS. You should then be able to use macOS Recovery as expected when reinstalling macOS in the future.
Apple suggests that you could create a bootable installer using another Mac. Otherwise, Apple details a more technical 17 step process using Terminal to restore your M1 Mac to a functional state.
If you are still having trouble, Apple recommends contacting support, and you can also visit our ongoing forum thread where users are troubleshooting this specific issue.
Thursday August 14, 2025 4:13 am PDT by Tim Hardwick
Apple made a major slip Wednesday when it accidentally included hardware identifiers in software code linking to numerous unannounced products.
The leaked information provided MacRumors with concrete evidence of Apple's hardware development across multiple product categories. Here's everything that was confirmed through the code discoveries:
New HomePod mini with updated chip – New...
Wednesday August 13, 2025 1:45 am PDT by Tim Hardwick
Apple's upcoming iPhone 17 Pro will have a starting price that is $50 more than the iPhone 16 Pro but it will come with a minimum 256GB of storage, doubling the base capacity compared to last year's model. The information comes from Chinese leaker Instant Digital, posting on Weibo. The account, which has 1.5 million followers, has now made the claim three separate times in recent weeks....
Thursday August 14, 2025 3:40 am PDT by Tim Hardwick
An alleged iPhone 17 Pro production leak may provide a first look at the device's milled all-aluminum chassis, which this year includes the camera bump – in contrast to last year's iPhone 16 Pro model that features a glass camera module attached to an all-glass back panel.
Originally shared by leaker Majin Bu, the image below could be of a moulding, but it still lines up with rumors that...
Tuesday August 12, 2025 12:46 pm PDT by Joe Rossignol
It is now mid-August, meaning that Apple's annual iPhone event is just around the corner.
This year, Apple is expected to unveil the iPhone 17, the all-new iPhone 17 Air, the iPhone 17 Pro, and the iPhone 17 Pro Max.
Here are some of the key rumors for those devices:iPhone 17: Same design as iPhone 16, but with an A19 chip, a larger 6.3-inch display, an upgraded 24-megapixel front camera, ...
Tuesday August 12, 2025 11:48 am PDT by Juli Clover
We're just about a month away from Apple's annual September event, and we're going to get a new version of the Apple Watch Ultra for the first time since 2023. There are some useful new features rumored for the Apple Watch Ultra 3, which we've summarized below.
Subscribe to the MacRumors YouTube channel for more videos.
Satellite Connectivity - The Apple Watch Ultra 3 will be the first...
Wednesday August 13, 2025 5:29 pm PDT by Juli Clover
Rumors suggest that Apple is working on an updated version of the Apple TV that's slated for launch later this year. Information about the upcoming device that was found in Apple code indicates that it will be equipped with the A17 Pro chip.
There have been multiple rumors about a new Apple TV coming in 2025 with a new A-series processor, but it hasn't been clear which chip Apple would use...
Thursday August 14, 2025 7:29 am PDT by Joe Rossignol
In case you missed it — this is the post for people who mainly only read headlines — Apple has announced that it will be releasing iOS 18.6.1 and watchOS 11.6.1 later today. Apple shared this information in a press release on its Newsroom website.
The software updates will re-enable the Blood Oxygen feature on Apple Watch Series 9, Series 10, and Ultra 2 models sold in the United States....
Monday August 11, 2025 12:09 pm PDT by Juli Clover
Apple is continuing to tweak the way that the Liquid Glass design looks ahead of the iOS 26 launch, and the latest beta makes a change to the Lock Screen.
The Lock Screen clock has been updated with additional transparency, allowing more of the background to peek through.
Beta 6 on left, beta 5 on right
The clock also has more of a 3D, floating look, which is in line with the rest of the ...
Wednesday August 13, 2025 7:59 am PDT by Joe Rossignol
Apple's annual iPhone event is just around the corner, with the iPhone 17 series expected to be announced in early September, and availability to follow later in the month. As always, the Pro and Pro Max models will have the most new features.
Below, we have recapped rumors about four of the most interesting iPhone 17 Pro features. This list is subjective, of course, so sound off in the...
What mess? There was a bug in 11.0. Apple issued 11.0.1 but some people received the machine and immediately did a restore for any of various reasons. Since the machines shipped after 11.0.1 they had the bug in 11.0.
The fix is fairly simple for anyone that would have encountered the bug, ie: generic home users are not in the habit of doing a complete system restore out of the box, power users do that.
Biggest design overhaul since iOS 7 with Liquid Glass, plus new Apple Intelligence features and improvements to Messages, Phone, Safari, Shortcuts, and more. Developer beta available now ahead of public beta in July.
