Apple today updated its Apple Support app to version 4.1, introducing new language and Accessibility improvements to make the app more available to everyone, along with a new feature to make it easier to check in for appointments.

geniuswallet
Apple has also expanded the number of locations that allow the Apple Support app to add a pass to the Wallet app when a Genius Bar appointment is scheduled at an Apple Store for quicker, simpler check-ins when service is needed.

It's now easier to find advisors that speak your preferred language in regions with multiple languages, and there are Accessibility improvements for VoiceOver, including search navigation and labels.

Apple's full release notes for the update are below:

- Add a pass to Wallet for easy check-in at more Genius Bar locations
- Easier to find Advisors in your preferred language in regions with multiple languages
- Accessibility improvements for VoiceOver, including Search navigation, labels, and more
- Performance enhancements and bug fixes

The Apple Support app can be downloaded from the App Store for free, and it's an ideal app to have installed for anyone who needs assistance with an Apple device, service, or app. [Direct Link]

Top Rated Comments

icanhazmac Avatar
69 months ago
ROFL @ Keyboard not working as expected! Been there!
Score: 12 Votes (Like | Disagree)
twocents Avatar
69 months ago

1) what lie did they tell?
2) they didn’t make these screenshots (at least i don’t see them in the App Store or on apple’s site). It looks like macrumors made them.

In that case, MR editors have a pretty darn impressive sense of humor ?
Score: 3 Votes (Like | Disagree)
itsmilo Avatar
69 months ago
I always find it strange that if you have an appointment, that they don’t simply add a screen at their waiting area to indicate your check in or something like at a government building. They usually tell u to sit down somewhere and you end up kind of wondering if they still remember or forgot about you but maybe that’s just me
Score: 2 Votes (Like | Disagree)
Expos of 1969 Avatar
69 months ago

ROFL @ Keyboard not working as expected! Been there!
Isn't that so telling. The bastards lie for four years about the keyboard and now feature that issue in this marketing BS.
Score: 2 Votes (Like | Disagree)
Apple_Robert Avatar
69 months ago
They should have done this long ago. Glad to finally see this come to fruition.
Score: 1 Votes (Like | Disagree)
CarlJ Avatar
69 months ago

Interesting that they offer this QR thing. Most of the time they never ask for them, even with order pickup. They just ask for your name.
The QR code means less time in proximity with the front-of-store person that’s doing check-in stuff. No having to spell out names, and the days of them letting you type in your name on their device are over. Instead, you hold out the phone, they hold out the scanner, and it’s done in a couple seconds.

In the past, every time I’ve bought something in-store, using Apple Pay, and then had to enter my name and email address into their hand-held terminal (to get the email receipt among other things - and it was generally easier to type it myself rather than spell everything for them), I’ve been suggesting to them that they should have a screen in the Apple Store app that a customer could quickly bring up that had a QR code giving their name and email address and such (or, more likely, a hashed code that temporarily identifies your phone and account to their servers, so it can’t be misused by others), so that I could pull up the QR code and they could just scan it to complete the transaction - seemed weird to use Apple Pay and have it be so fast and direct, and then have to type things.
Score: 1 Votes (Like | Disagree)

Popular Stories

iPhone Pocket Short

iPhone Pocket is Now Completely Sold Out Worldwide

Tuesday November 25, 2025 7:16 am PST by
Apple recently teamed up with Japanese fashion brand ISSEY MIYAKE to create the iPhone Pocket, a limited-edition knitted accessory designed to carry an iPhone. However, it is now completely sold out in all countries where it was released. iPhone Pocket became available to order on Apple's online store starting Friday, November 14, in the United States, France, China, Italy, Japan, Singapore, ...
New Intel Logo

Apple and Intel Rumored to Partner on Mac Chips Again in a New Way

Friday November 28, 2025 7:33 am PST by
While all Macs are now powered by Apple's custom-designed chips, a new rumor claims that Apple may rekindle its partnership with Intel, albeit in a new and limited way. Apple supply chain analyst Ming-Chi Kuo today said Intel is expected to begin shipping Apple's lowest-end M-series chip as early as mid-2027. Kuo said Apple plans to utilize Intel's 18A process, which is the "earliest...
iphone black friday gold

The Best Black Friday iPhone Deals Still Available

Friday November 28, 2025 6:24 am PST by
Cellular carriers have always offered big savings on the newest iPhone models during the holidays, and Black Friday 2025 sales have kicked off at AT&T, Verizon, T-Mobile, and more. Right now we're tracking notable offers on the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air. For even more savings, keep an eye on older models during the holiday shopping season. Note: MacRumors is...
apple store down feature

Here's Why the Apple Store is Going Down

Thursday November 27, 2025 1:01 pm PST by
Apple's online store is going down for a few hours on a rolling country-by-country basis right now, but do not get your hopes up for new products. Apple takes its online store down for a few hours ahead of Black Friday every year to tease/prepare for its annual gift card offer with the purchase of select products. The store already went down and came back online in Australia and New Zealand, ...
streaming black friday 2025

Best Black Friday Streaming Deals - Save Big on Apple TV, Disney+, Hulu, and More

Thursday November 27, 2025 1:14 pm PST by
We've been focusing on deals on physical products over the past few weeks, but Black Friday is also a great time of year to purchase a streaming membership. Some of the biggest services have great discounts for new and select returning members this week, including Apple TV, Disney+, Hulu, Paramount+, Peacock, and more. Note: MacRumors is an affiliate partner with some of these vendors. When...
iphone air camera

iPhone Air Flop Sparks Industry Retreat From Ultra-Thin Phones

Thursday November 27, 2025 3:14 am PST by
Apple's disappointing iPhone Air sales are causing major Chinese mobile vendors to scrap or freeze their own ultra-thin phone projects, according to reports coming out of Asia. Since the ‌iPhone Air‌ launched in September, there have been reports of poor sales and manufacturing cuts, while Apple's supply chain has scaled back shipments and production. Apple supplier Foxconn has...
maxresdefault

The MacRumors Show: Apple's Big Plans for iPad Mini 8

Friday November 28, 2025 8:39 am PST by
On this week's episode of The MacRumors Show, we talk through the latest rumors about Apple's upcoming iPad mini 8. Subscribe to The MacRumors Show YouTube channel for more videos The next-generation version of the iPad mini is expected to feature an OLED display, as part of Apple's plan to expand the display technology across many more of its devices. Apple's first OLED device was the Apple...
Cyber Monday Deals 2025

Best Cyber Monday Apple Deals Include Big Discounts on AirPods, Apple Watch, and More

Sunday November 30, 2025 7:33 am PST by
Now that Black Friday is in the rearview mirror, Cyber Monday discounts have begun appearing online, and you can find popular Apple products like AirPods, iPad, Apple Watch, and more at all-time low prices. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may ...