Apple Updates Apple Support App With Expanded Wallet Support for Easy Apple Store Check-Ins - MacRumors
Skip to Content

Apple Updates Apple Support App With Expanded Wallet Support for Easy Apple Store Check-Ins

by

Apple today updated its Apple Support app to version 4.1, introducing new language and Accessibility improvements to make the app more available to everyone, along with a new feature to make it easier to check in for appointments.

geniuswallet
Apple has also expanded the number of locations that allow the Apple Support app to add a pass to the Wallet app when a Genius Bar appointment is scheduled at an Apple Store for quicker, simpler check-ins when service is needed.

It's now easier to find advisors that speak your preferred language in regions with multiple languages, and there are Accessibility improvements for VoiceOver, including search navigation and labels.

Apple's full release notes for the update are below:

- Add a pass to Wallet for easy check-in at more Genius Bar locations
- Easier to find Advisors in your preferred language in regions with multiple languages
- Accessibility improvements for VoiceOver, including Search navigation, labels, and more
- Performance enhancements and bug fixes

The Apple Support app can be downloaded from the App Store for free, and it's an ideal app to have installed for anyone who needs assistance with an Apple device, service, or app. [Direct Link]

Top Rated Comments

74 months ago
ROFL @ Keyboard not working as expected! Been there!
Score: 12 Votes (Like | Disagree)
twocents Avatar
74 months ago

1) what lie did they tell?
2) they didn’t make these screenshots (at least i don’t see them in the App Store or on apple’s site). It looks like macrumors made them.

In that case, MR editors have a pretty darn impressive sense of humor 🤣
Score: 3 Votes (Like | Disagree)
Expos of 1969 Avatar
74 months ago

ROFL @ Keyboard not working as expected! Been there!
Isn't that so telling. The bastards lie for four years about the keyboard and now feature that issue in this marketing BS.
Score: 2 Votes (Like | Disagree)
itsmilo Avatar
74 months ago
I always find it strange that if you have an appointment, that they don’t simply add a screen at their waiting area to indicate your check in or something like at a government building. They usually tell u to sit down somewhere and you end up kind of wondering if they still remember or forgot about you but maybe that’s just me
Score: 2 Votes (Like | Disagree)
74 months ago

Interesting that they offer this QR thing. Most of the time they never ask for them, even with order pickup. They just ask for your name. In fact many companies that do barcode check in never actually use the barcodes.
Just went to the Apple store. They didn’t even look at my card. They asked for my name.
Score: 1 Votes (Like | Disagree)
TMRJIJ Avatar
74 months ago

PSA: don't go to the "authorized service centers" for anything other than screen or battery replacements. The one near me wanted $45 just to look at it. Genius bar has always been a free diagnosis in my experience.
AASP technician here.

We don’t get paid to ‘look’ at your device.
Score: 1 Votes (Like | Disagree)

Popular Stories

Tim Cook Rainbow

Apple CEO Tim Cook Stepping Down, John Ternus Taking Over

Monday April 20, 2026 1:33 pm PDT by
Apple CEO Tim Cook is stepping down as Apple's chief executive officer, and hardware engineering chief John Ternus is set to take over, Apple announced today. Cook will continue on as Apple CEO through the summer, with Ternus set to join Apple's Board of Directors and take over as CEO on September 1, 2026. Cook is going to transition to executive chairman, and he will "assist with certain...
Four iPhone 18 Pro Colors Mock Feature

iPhone 18 Pro Launching in September With These 10 New Features

Monday April 20, 2026 7:13 am PDT by
While the iPhone 18 Pro and iPhone 18 Pro Max are not launching until September, there are already plenty of rumors about the devices. It was initially reported that the iPhone 18 Pro models would have fully under-screen Face ID, with only a front camera visible in the top-left corner of the screen. However, the latest rumors indicate that only one Face ID component will be moved under the...
macOS 27 on MacBook Pro

macOS 27 Will Mark the End of an Era

Saturday April 18, 2026 6:45 am PDT by
During its Platforms State of the Union segment at WWDC 2025, Apple revealed that macOS 26 Tahoe is the final major macOS version for Intel-based Macs. The upcoming macOS 27 release will be compatible with Apple silicon Macs only, meaning that you will need a Mac with an M-series chip or a MacBook Neo with an A18 Pro chip in order to install the software update. macOS 27 should be available...