Google today announced plans to bring its "Duplex" feature that's designed to book restaurant reservations for you through actual voice calls to iOS devices.

Google says that the feature is available on all Pixel phones in 43 U.S. states and that it will be coming to "more Android and iOS devices" over the course of the next few weeks.


Unveiled at the 2018 Google I/O developer conference, Google Duplex lets Google Assistant make calls to businesses to schedule appointments and make restaurant reservations. It was demoed on stage with Google Assistant making a phone call to a real salon and using a natural-sounding conversation to book an appointment.

Following the demo, there were questions about the ethics of having a machine phone a real person, but in response, Google said that Google Assistant will identify itself and will allow restaurants to opt out of being recorded.

Placing a restaurant reservation this way involves telling Google Assistant where you want to go, what time, and with how many people. Google Assistant then calls the restaurant, and once a reservation is made successfully, you're notified via email and calendar invite.

Tag: Google

Top Rated Comments

rictus007 Avatar
70 months ago
Can’t wait to tell google what I like to eat, where and with whom
Score: 9 Votes (Like | Disagree)
gplusplus Avatar
70 months ago
I want Duplex/Google Assistant for its call screening features. The robo-spam and scam calls are outrageously out of hand and Apple has done nothing to make it better. Even RoboKiller, the top rated service for dealing with spam/scam calls, doesn’t cut it on iOS.

If they can bring this feature to iOS, I would be a very happy camper. But if Google continues to make strides in their digital assistant technology, while Apple is still stale, then I may finally switch back to Google’s ecosystem.
Score: 4 Votes (Like | Disagree)
Intellectua1 Avatar
70 months ago
Can’t wait to tell google what I like to eat, where and with whom
It's cool, I'm sure by nights end you will have told Facebook, Instagram, or Twitter.
Score: 3 Votes (Like | Disagree)
JaySoul Avatar
70 months ago
Can't wait for Duplex to come to the UK.

Of course, here it will be called 'Maisonette'.
Score: 3 Votes (Like | Disagree)
AppleMad98004 Avatar
70 months ago
There’s no point to it.

It just means you don’t need a person answering the phone at the restaurant.
That's my thought. The end goal is Google software at the restaurant level (or any business) that will auto book for people who prefer the phone. This will replace all sorts of admin jobs.
Score: 2 Votes (Like | Disagree)
gplusplus Avatar
70 months ago
Its going to be very interesting to see if Google is able to turn the assistant role inside out on the iPhone. Google Assistant is now able to be invoked using Siri Shortcuts and now this feature. People may start ignoring Apple's own offerings if they don't start matching features.
People may want to, but Apple maintains control. The iPhone has been out for almost 12 years now, yet they still won’t even let you change your default web browser. If Apple won’t let you change a default web browser, I doubt they’d let you change your default digital assistant. They will find a way to “break” the functionality, as they do with pretty much everything else.

Look at the graphics API fiasco. Apple could have supported Vulkan, an open standard graphics API created by Khronos Group, which Apple themselves was a member of. But no, they not only deprecated OpenGL support at 4.1 (very outdated), but they intentionally omitted Vulkan support and now force developers to use Metal 2, which is 100% proprietary. They don’t care about consumers or developers; they just want control.
Score: 2 Votes (Like | Disagree)

Popular Stories

iPhone SE 4 Vertical Camera Feature

iPhone SE 4 Production Will Reportedly Begin Ramping Up in October

Tuesday July 23, 2024 2:00 pm PDT by
Following nearly two years of rumors about a fourth-generation iPhone SE, The Information today reported that Apple suppliers are finally planning to begin ramping up mass production of the device in October of this year. If accurate, that timeframe would mean that the next iPhone SE would not be announced alongside the iPhone 16 series in September, as expected. Instead, the report...
iPhone 17 Plus Feature

iPhone 17 Lineup Specs Detail Display Upgrade and New High-End Model

Monday July 22, 2024 4:33 am PDT by
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
Generic iPhone 17 Feature With Full Width Dynamic Island

Kuo: Ultra-Thin iPhone 17 to Feature A19 Chip, Single Rear Camera, Semi-Titanium Frame, and More

Wednesday July 24, 2024 9:06 am PDT by
Apple supply chain analyst Ming-Chi Kuo today shared alleged specifications for a new ultra-thin iPhone 17 model rumored to launch next year. Kuo expects the device to be equipped with a 6.6-inch display with a current-size Dynamic Island, a standard A19 chip rather than an A19 Pro chip, a single rear camera, and an Apple-designed 5G chip. He also expects the device to have a...
iPhone 16 Pro Sizes Feature

iPhone 16 Series Is Less Than Two Months Away: Everything We Know

Thursday July 25, 2024 5:43 am PDT by
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
icloud private relay outage

iCloud Private Relay Experiencing Outage

Thursday July 25, 2024 3:18 pm PDT by
Apple’s iCloud Private Relay service is down for some users, according to Apple’s System Status page. Apple says that the iCloud Private Relay service may be slow or unavailable. The outage started at 2:34 p.m. Eastern Time, but it does not appear to be affecting all iCloud users. Some impacted users are unable to browse the web without turning iCloud Private Relay off, while others are...