Apple Confirms Some Users Currently Unable to Access the App Store, Apple Music, and iTunes [Updated] - MacRumors
Skip to Content

Apple Confirms Some Users Currently Unable to Access the App Store, Apple Music, and iTunes [Updated]

by

We're seeing an increasing number of reports across Reddit and Twitter from iOS 11 users who have been unable to access Apple services such as the App Store, Apple Music, and iTunes since as early as Thursday morning.

itunes affiliates
Apple's system status page does not yet reflect any issues with any of its services beyond Group FaceTime being temporarily unavailable.

The underlying cause is unclear. We'll update if we learn more.

Updated: Apple's system status page now acknowledges that some users "may be unable to access" or make purchases on the ‌App Store‌ and iTunes, while ‌Apple Music‌ may be "unavailable or slow" for some users.

Tag: System Status
Related Forum: iOS 11

Top Rated Comments

itsmilo Avatar
itsmilo
99 months ago
Mine keeps asking me to update the same app all over again even though I have already updated it (iOS 12)
Score: 6 Votes (Like | Disagree)
Marinier Avatar
Marinier
99 months ago
I am having a different issue. I am on iOS 12 and some of my apps (Skype) keep saying I need to update them even though I keep updating them.
Same issue with Skype and Telegram. They tell it is on Apple severs side. It continues more than 24 hours at this moment.

Attachment Image
Score: 5 Votes (Like | Disagree)
Stuipdboy1000 Avatar
Stuipdboy1000
99 months ago
Mine keeps asking me to update the same app all over again even though I have already updated it (iOS 12)
Oh good, it’s not just me then!
Score: 4 Votes (Like | Disagree)
Scottsoapbox Avatar
Scottsoapbox
99 months ago
To fix group facetime, we needed to disable all software and hardware older than one year. Luckily, the new iPhone is our best one yet and is available for purchase online or at your nearest Apple community engagement center (previously "store").
Score: 4 Votes (Like | Disagree)
B
ButteryScrollin
99 months ago
lol upgrade you slackers.
Score: 4 Votes (Like | Disagree)
M
moabal
99 months ago
I am having a different issue. I am on iOS 12 and some of my apps (Skype) keep saying I need to update them even though I keep updating them.
Score: 3 Votes (Like | Disagree)
Read All Comments

Popular Stories

Apple Watch Ultra 2 Black Titanium

New Apple Watch Series 12 and Apple Watch Ultra 4 Features Revealed

Sunday August 30, 2026 7:54 am PDT by
Bloomberg's Mark Gurman today further outlined what to expect from the Apple Watch Series 12 and Apple Watch Ultra 4 set to be unveiled on September 9. While it was initially rumored that Touch ID may be coming to the Apple Watch this year, Gurman reiterated that he does not expect the Series 12 or Ultra 4 to have any major design changes compared to the current Series 11 and Ultra 3 models. ...
Read Full Article • 148 comments
Mac mini vs Studio Feature Sans Text 1

Apple Caught Off Guard by AI Demand for Mac Mini and Mac Studio

Sunday August 30, 2026 8:52 am PDT by
Apple's unusually timed announcement of new Mac mini and Mac Studio models this week was driven by unexpectedly strong enterprise appetite for AI hardware, according to The Information. Apple normally releases new Mac models in the autumn, closer to October or November, making this week's announcement unusually early, falling just before the anticipated arrival of new iPhone models. The...
Read Full Article • 246 comments
Apple Surprise Shine

Apple Event: Six New Products to Expect on September 9

Thursday August 27, 2026 8:00 am PDT by
Apple has announced that it will be holding an event on Wednesday, September 9 at 10 a.m. Pacific Time, with the company widely expected to unveil the iPhone 18 Pro, iPhone 18 Pro Max, its first-ever foldable iPhone, and more. Other products expected to be announced at the event include an Apple Watch Series 12 with a ceramic case option, an Apple Watch Ultra 4, AirPods 5 with and without...
Read Full Article • 55 comments