Apple today announced that its annual extended holiday return policy begins today in the United States and several other countries around the world.

apple gift wrap
Under the policy, eligible products purchased between November 14, 2018 and December 25, 2018 can be returned until January 8, 2019 in the United States, Canada, Australia, United Kingdom, and select other regions. You can return something ordered online or purchased in store, and Apple's policy states that the items can be sent back to Apple for free through the mail or dropped off at any Apple Store.

In countries like Japan and Spain, the policy is slightly different and extends from November 14, 2018 to January 6, 2019, with a return deadline of January 20, 2019 in these regions.

In all regions, items excluded from the return policy include Apple or iTunes gift cards. Otherwise, most products can be returned, including iPhone, iPad, Mac, Apple Watch, Apple TV, and more. The devices can be opened and used prior to being returned, but they must be undamaged and in their original packaging.

As with any holiday purchase, make sure you keep your receipts when buying on Apple.com or in an Apple retail store, to ensure that your purchase falls within the timeframe of the extended holiday return policy. If you bought something from Apple prior to today, it will fall under Apple's typical 14-day return policy.

Top Rated Comments

travis64 Avatar
37 months ago
I bet people just rent macbooks and iphones every year during this time
Score: 3 Votes (Like | Disagree)
jimthing Avatar
37 months ago
What if the MacBook is opened? Free or restocking fee?
Free.
[doublepost=1542216584][/doublepost]I just wished they offered interest free credit again, like they used to do. They do it for the iPhone (the "iPhone Payments" plan: 20 months UK / 24 months US), so why not the more expensive Macs/iPads?!

Instead they want to make more money, by offering Barclays or Paypal finance at a whopping 15%, in a market where you can get a personal loan for less than 3.5%. So bleeding obvious they're making money from these loan companies, on top of increased pricing across the board, all to raise their ASP and thus increase shareholder value.

Sure pension funds rejoice, but we're all paying for it through the nose.
Score: 2 Votes (Like | Disagree)
pward Avatar
37 months ago
I bet people just rent macbooks and iphones every year during this time
It certainly does seem to provide an opportunity for an extended free trial for those so minded.
Score: 2 Votes (Like | Disagree)
GrumpyMom Avatar
37 months ago
Yikes I only just got my Halloween decorations down yesterday. :eek: And of course I found out I still forgot a couple of things. One bat, one black cat and a Sock monkey wearing a mask and cape. :p

Anyway last year when I returned my iPhone X (due to it giving me migraines) well within the holiday return date and within all of the specified parameters, I still got a real runaround at my local Apple Store when we returned it.

First they tried to say we were past the return deadline. Not true, we had many days to spare.

Then they tried to tell me they could not locate a record of the purchase. They claimed some sort of issue prevented them from finding it in their system. My husband showed it to them on his iPhone. Then they tried to insist my phone was part of some special promotion or something which made absolutely no sense, because no such promotion existed at the time my husband bought the iPhone. I can’t explain it here to you all because they made everything up as they went along. Like if they dragged it out long enough I would give up and go home. It was awful.

Then they tried to deny the terms spelled out on the web site saying it didn’t apply to their store. We had to pull up the web page and show them the fine print of the return terms.

They finally approved the return but said they were doing us a favor in doing so because we really didn’t meet the terms. But they couldn’t explain how we didn’t meet the terms. I’ve never seen such a weird runaround.

It was a process that should have taken ten minutes but was dragged out for about twenty minutes or so. It was just so weird and atypical.

Normally the FEW returns or exchanges that we have done at that store over the years are a breeze. Apparently they are wary of the holiday ones. Or at least some store managers are.

So, buyer beware. Definitely save every bit of documentation both electronic and paper.
Score: 2 Votes (Like | Disagree)
seatton Avatar
24 months ago

I’m sure that happens a lot. I’m glad that I can buy gifts now knowing that I can return them if the recipient already has it or doesn’t like it. :)
Thanks for your info today. I went to an Apple store near my office this evening and purchased Apple Pencil 2. My return date is Jan 8.
Score: 1 Votes (Like | Disagree)
Pipper99 Avatar
24 months ago
Holiday returns started today. I purchased an Apple Leather Loop at the Apple Store, and the return date is 1/8/20. I can’t find a mention on Apple’s website, but it’s noted on my receipt.
Score: 1 Votes (Like | Disagree)

Top Stories

iCloud General Feature

iCloud+'s New Custom Email Domain Feature Now Available in Beta

Wednesday August 25, 2021 7:48 am PDT by
Starting with iOS 15, iPadOS 15, and macOS Monterey, users with a paid iCloud+ storage plan can personalize their iCloud email address with a custom domain name, such as johnny@appleseed.com, and the feature is now available in beta. iCloud+ subscribers interested in setting up a custom email domain can visit the beta.icloud.com website, select "Account Settings" under their name, and select ...
original iphone

Phil Schiller Says iPhone Was 'Earth-Shattering' Ten Years Ago and Remains 'Unmatched' Today

Monday January 9, 2017 7:15 am PST by
To commemorate the tenth anniversary of the iPhone, Apple marketing chief Phil Schiller sat down with tech journalist Steven Levy for a wide-ranging interview about the smartphone's past, present, and future. The report first reflects upon the iPhone's lack of support for third-party apps in its first year. The argument inside Apple was split between whether the iPhone should be a closed...
iphone 12 colors 2021

iPhone 12 Colors: Deciding on The Right Color

Thursday November 5, 2020 8:35 am PST by
The iPhone 12 and iPhone 12 Pro arrived in October 2020 in a range of color options, with entirely new hues available on both devices, as well as some popular classics. The 12 and 12 Pro have different color choices, so if you have your heart set on a particular shade, you might not be able to get your preferred model in that color. iPhone 12 mini and iPhone 12 The iPhone 12 mini and iPhone...
maxresdefault

'Being James Bond' Retrospective Will Be Free to Watch Through Apple TV App

Tuesday August 31, 2021 8:25 am PDT by
Update 9/7/21: "Being James Bond" is now available to watch through the Apple TV app. Ahead of the theatrical release of James Bond film "No Time To Die" on October 8 in the United States, a 45-minute retrospective titled "Being James Bond" will be available to watch for free through the Apple TV app, according to Deadline. The story from MGM is said to feature Daniel Craig reflecting ...
maxresdefault

New MacBook Pro Models Coming at WWDC, Suggests Leaker

Monday May 24, 2021 1:27 pm PDT by
New MacBook Pro models are coming at WWDC, according to leaker Jon Prosser who has a mixed track record when it comes to predicting Apple's plans. Subscribe to the MacRumors YouTube channel for more videos. Prosser provided no additional information, but there are new 14 and 16-inch MacBook Pro models in the works. The new MacBook Pros will feature the most radical redesign to the MacBook Pro ...
calculatorapp

iOS 11 Bug: Typing 1+2+3 Quickly in the Calculator App Won't Get You 6

Tuesday October 24, 2017 2:03 pm PDT by
A bug in the built-in Calculator app in iOS 11 is getting some major attention this week, despite the fact that it's been around since iOS 11 was in beta testing. At issue is a calculator animation that causes some symbols to be ignored when calculations are entered in rapid succession. You can try it for yourself: Type 1+2+3 and then the equals sign into the Calculator app quickly. Due to...
iPhone 13 Dummy Thumbnail 2

Full iPhone 13 Feature Breakdown: Everything Rumors Say We Can Expect

Tuesday August 31, 2021 7:50 am PDT by
With the launch of Apple's iPhone 13 lineup believed to be just a few weeks away, we have compiled all of the coherent rumors from our coverage over the past year to build a full picture of the features and upgrades coming to the company's new smartphones. For clarity, only explicit improvements, upgrades, and new features compared to the iPhone 12 lineup are listed. It is worth noting that...
iPhone 13 Dummy Thumbnail 2

Kuo: iPhone 13 to Feature LEO Satellite Communications to Make Calls and Texts Without Cellular Coverage

Sunday August 29, 2021 7:39 am PDT by
The iPhone 13 will feature low earth orbit (LEO) satellite communication connectivity to allow users to make calls and send messages in areas without 4G or 5G coverage, according to the reliable analyst Ming-Chi Kuo. In a note to investors, seen by MacRumors, Kuo explained that the iPhone 13 lineup will feature hardware that is able to connect to LEO satellites. If enabled with the relevant...
studio buds family

Beats Studio Buds Debuting Today With Active Noise Cancellation, Stemless Design, and More for $150

Monday June 14, 2021 8:00 am PDT by
We've seen a lot of teasers about the Beats Studio Buds over the past month since they first showed up in Apple's beta software updates, and today they're finally official. The Beats Studio Buds are available to order today in red, white, and black ahead of a June 24 ship date, and they're priced at $149.99. The Studio Buds are the first Beats-branded earbuds to truly compete with AirPods...
Top Stories 75 Thumbnail

Top Stories: Last-Minute iPhone 13 Rumors, Apple Announces App Store Changes, and More

Saturday September 4, 2021 6:00 am PDT by
The finish line is in sight! Apple's annual iPhone event is likely just a week or so away and all eyes will be on the company as it unveils the next version of its most popular product line. With any luck, we'll also see the next-generation Apple Watch and perhaps even some new AirPods. Other news this week saw Apple making some more changes to its App Store policies in response to a...