Apple today announced that its annual extended holiday return policy begins today in the United States and several other countries around the world.

apple gift wrap
Under the policy, eligible products purchased between November 14, 2018 and December 25, 2018 can be returned until January 8, 2019 in the United States, Canada, Australia, United Kingdom, and select other regions. You can return something ordered online or purchased in store, and Apple's policy states that the items can be sent back to Apple for free through the mail or dropped off at any Apple Store.

In countries like Japan and Spain, the policy is slightly different and extends from November 14, 2018 to January 6, 2019, with a return deadline of January 20, 2019 in these regions.

In all regions, items excluded from the return policy include Apple or iTunes gift cards. Otherwise, most products can be returned, including iPhone, iPad, Mac, Apple Watch, Apple TV, and more. The devices can be opened and used prior to being returned, but they must be undamaged and in their original packaging.

As with any holiday purchase, make sure you keep your receipts when buying on Apple.com or in an Apple retail store, to ensure that your purchase falls within the timeframe of the extended holiday return policy. If you bought something from Apple prior to today, it will fall under Apple's typical 14-day return policy.

Top Rated Comments

travis64 Avatar
30 months ago
I bet people just rent macbooks and iphones every year during this time
Score: 3 Votes (Like | Disagree)
jimthing Avatar
30 months ago
What if the MacBook is opened? Free or restocking fee?
Free.
[doublepost=1542216584][/doublepost]I just wished they offered interest free credit again, like they used to do. They do it for the iPhone (the "iPhone Payments" plan: 20 months UK / 24 months US), so why not the more expensive Macs/iPads?!

Instead they want to make more money, by offering Barclays or Paypal finance at a whopping 15%, in a market where you can get a personal loan for less than 3.5%. So bleeding obvious they're making money from these loan companies, on top of increased pricing across the board, all to raise their ASP and thus increase shareholder value.

Sure pension funds rejoice, but we're all paying for it through the nose.
Score: 2 Votes (Like | Disagree)
pward Avatar
30 months ago
I bet people just rent macbooks and iphones every year during this time
It certainly does seem to provide an opportunity for an extended free trial for those so minded.
Score: 2 Votes (Like | Disagree)
GrumpyMom Avatar
30 months ago
Yikes I only just got my Halloween decorations down yesterday. :eek: And of course I found out I still forgot a couple of things. One bat, one black cat and a Sock monkey wearing a mask and cape. :p

Anyway last year when I returned my iPhone X (due to it giving me migraines) well within the holiday return date and within all of the specified parameters, I still got a real runaround at my local Apple Store when we returned it.

First they tried to say we were past the return deadline. Not true, we had many days to spare.

Then they tried to tell me they could not locate a record of the purchase. They claimed some sort of issue prevented them from finding it in their system. My husband showed it to them on his iPhone. Then they tried to insist my phone was part of some special promotion or something which made absolutely no sense, because no such promotion existed at the time my husband bought the iPhone. I can’t explain it here to you all because they made everything up as they went along. Like if they dragged it out long enough I would give up and go home. It was awful.

Then they tried to deny the terms spelled out on the web site saying it didn’t apply to their store. We had to pull up the web page and show them the fine print of the return terms.

They finally approved the return but said they were doing us a favor in doing so because we really didn’t meet the terms. But they couldn’t explain how we didn’t meet the terms. I’ve never seen such a weird runaround.

It was a process that should have taken ten minutes but was dragged out for about twenty minutes or so. It was just so weird and atypical.

Normally the FEW returns or exchanges that we have done at that store over the years are a breeze. Apparently they are wary of the holiday ones. Or at least some store managers are.

So, buyer beware. Definitely save every bit of documentation both electronic and paper.
Score: 2 Votes (Like | Disagree)
seatton Avatar
17 months ago

I’m sure that happens a lot. I’m glad that I can buy gifts now knowing that I can return them if the recipient already has it or doesn’t like it. :)
Thanks for your info today. I went to an Apple store near my office this evening and purchased Apple Pencil 2. My return date is Jan 8.
Score: 1 Votes (Like | Disagree)
Pipper99 Avatar
17 months ago
Holiday returns started today. I purchased an Apple Leather Loop at the Apple Store, and the return date is 1/8/20. I can’t find a mention on Apple’s website, but it’s noted on my receipt.
Score: 1 Votes (Like | Disagree)

Top Stories

2021 mbp sd slot feature2

Kuo: New MacBook Pro Models With HDMI Port and SD Card Reader to Launch Later This Year

Monday February 22, 2021 8:52 pm PST by
Apple plans to release two new MacBook Pro models equipped with an HDMI port and SD card reader in the second half of 2021, according to analyst Ming-Chi Kuo, who outlined his expectations in a research note obtained by MacRumors. The return of an SD card reader was first reported by Bloomberg's Mark Gurman last month. "We predict that Apple's two new MacBook Pro models in 2H21 will have...
m1 mac mini

M1 Mac Users Report Excessive SSD Wear

Tuesday February 23, 2021 7:07 am PST by
Over the past week, some M1 Mac users have been reporting alarming SSD health readings, suggesting that these devices are writing extraordinary amounts of data to their drives (via iMore). Across Twitter and the MacRumors forums, users are reporting that M1 Macs are experiencing extremely high drive writes over a short space of time. In what appear to be the most severe cases, M1 Macs are sai...
iphone 12 pro display video

BOE Rumored to Supply iPhone 13 Display Panels After iPhone 12 Failures

Monday February 22, 2021 9:54 am PST by
Display manufacturer BOE will be one of the main suppliers of OLED panels for iPhone 13 models, according to a new report today from Taiwan's Economic Daily News. BOE is said to be working with touch panel manufacturer General Interface Solution (GIS), part of the Hon Hai Group to develop OLED panels. Multiple iPhone 12 rumors suggested that BOE would supply some panels for the devices,...
mac security privacy

Apple Takes Step to Prevent Further Spread of 'Silver Sparrow' Malware on Macs

Monday February 22, 2021 6:13 am PST by
Over the weekend, we reported on the second known piece of malware compiled to run natively on M1 Macs. Given the name "Silver Sparrow," the malicious package is said to leverage the macOS Installer JavaScript API to execute suspicious commands. After observing the malware for over a week, however, security firm Red Canary did not observe any final payload, so the exact threat to users remains a...
jon prosser imac 2021colors

Prosser: 2021 iMac to Come in Five Colors, Apple Silicon Mac Pro to Resemble 'Stacked' Mac Minis

Wednesday February 24, 2021 7:26 am PST by
Hit-and-miss leaker Jon Prosser has today alleged that the upcoming 2021 iMac models will offer five color options, mirroring the colors of the fourth-generation iPad Air, and revealed a number of additional details about the Mac Pro with Apple Silicon. In a new video on YouTube channel FrontPageTech, Prosser explained that the redesigned iMacs will come featuring options for Silver, Space ...
whatsapp privacy banner

WhatsApp Reveals What Happens to Users Who Don't Agree to Upcoming Privacy Policy Changes

Sunday February 21, 2021 1:11 am PST by
WhatsApp has revealed how it will gradually limit the features available to accounts held by users who do not accept the platform's impending privacy policy changes, due to come into effect on May 15. WhatsApp's new banner explaining the privacy policy changes According to an email seen by TechCrunch to one of its merchant partners, WhatsApp said it will "slowly ask" users who have not yet...
new airpods leaked image 52audios

Alleged Leaked Image Claims to Show Third-Generation AirPods and Case

Sunday February 21, 2021 2:49 am PST by
A new image claims to offer our first real world look at Apple's next-generation AirPods. The image, shared by 52audio, showcases both AirPods and the charging case for what the site claims to be the third iteration of the wireless earbuds. 52audio has in the past shared images claiming to showcase different parts of the third-generation AirPods. Most notably, the site in November shared...
anker magsafe powercore battery pack

Anker Releases MagSafe-Compatible Battery Pack for iPhone 12 Lineup

Tuesday February 23, 2021 7:49 am PST by
Following rumors that Apple is working on a MagSafe battery pack for iPhone 12 models, popular accessory maker Anker has beaten Apple to the punch with the release of its PowerCore Magnetic 5K Wireless Power Bank. First previewed at CES 2021, the PowerCore battery pack magnetically attaches to the back of any iPhone 12 model and provides 5W of wireless charging. With a 5,000 mAh capacity,...
iPad Pro Mini LED

New iPad Pro and MacBook Models With Mini-LED Displays Again Rumored to Launch This Year

Monday February 22, 2021 9:32 pm PST by
Taiwanese company Ennostar will begin production of Mini-LED backlight units for an upcoming 12.9-inch iPad Pro in the late first quarter or second quarter of this year, according to industry sources cited by DigiTimes. Ennostar is a holding company that was jointly established in January 2021 by LED-related manufacturers Epistar and Lextar Electronics. Apple is expected to unveil the new ...
14

iOS 14.5 to Make Zero-Click Attacks 'Significantly Harder'

Monday February 22, 2021 9:05 am PST by
Apple's impending iOS and iPadOS 14.5 update will make zero-click attacks considerably more difficult by extending PAC security provisions, according to Motherboard. Apple has made a change to the way in which it secures its code in the latest betas of iOS 14.5 and iPadOS 14.5 to make zero-click attacks much harder. The change, spotted by security researchers, has now been confirmed by...