Belkin has temporarily halted sales of its InvisiGlass Ultra screen protector for iPhone X after numerous complaints about it cracking way too easily.

belkin invisiglass ultra iphone x
The $39.95 screen protector is no longer available to purchase from Belkin's website or Apple's online store after dozens of customers—but not all—complained about it cracking in normal usage conditions and without ever dropping their devices. We're told it has also been pulled from shelves at Apple retail stores around the world.

Here's one customer review from Belkin's website:

I purchased this at the Apple Store a little over a month ago and had them install it using their machine. Installation was quick and the fit on my iPhone X was flawless. I loved the glass feel and everything was fine until a couple days ago when I lightly tapped on the top portion of the screen with my pen and it cracked! There are 3 crack lines coming from the initial crack point. I am very disappointed in the durability of this product to say the least.

When we first reached out to Belkin about the InvisiGlass Ultra's many one-star reviews in November, a company spokesperson informed us that it had not identified any issues with the screen protector at the time. It has since changed tune.

"We have been constantly testing this product since we released the first generation of it timed to iPhone X availability and things have evolved since you and I last spoke," a Belkin spokesperson informed MacRumors. "We identified some improvements to be made in the next generation of this product."

A new and hopefully improved version of the InvisiGlass Ultra screen protector for the iPhone X will be available to purchase from Apple in January and from Belkin around January or February, according to the spokesperson.

Belkin said it considers "product quality and consumer feedback of paramount importance" and said that customers who have any questions should contact the company directly or reach out to their local Apple store. Belkin didn't specify if customers will be eligible for a refund, but hopefully it honors these requests.

The original InvisiGlass Ultra uses 0.21mm ion-strengthened glass from iPhone display glass manufacturer Corning. Belkin said the screen protector improved the iPhone X's scratch resistance by up to three to five times, with up to a 25 percent increase in protection against cracking and breakage from drops.

The InvisiGlass Ultra was released in late October alongside Belkin's anti-glare and tempered glass screen protectors for iPhone X, which both remain available to purchase for $19.95 and $24.95 respectively.

Tag: Belkin

Top Rated Comments

Act3 Avatar
59 months ago
lol, at least they halted sales to investigate, that is what an ethical company does
Score: 18 Votes (Like | Disagree)
joueboy Avatar
59 months ago
Who the hell pay $40 freakin for a screen protector. No wonder why Apple can sell a $1000 phone because of these suckers. SMH!
Score: 11 Votes (Like | Disagree)
az431 Avatar
59 months ago
I don't understand the need for these protectors. I've never been gentle with my iPhones, and have never seen so much as a hairline scratch on the screen. The iPhone 6S that I replaced with a X looks brand new.
Score: 10 Votes (Like | Disagree)
Chupa Chupa Avatar
59 months ago
Buy the cheap-ola protectors on Amazon. Plenty of great options for $10 and less (and Prime eligible). They come out of the same factories as the "name brand" one, and no worse. Same material. It baffles me that people pay $20, $30 or more for these.
Score: 6 Votes (Like | Disagree)
dannys1 Avatar
59 months ago
Here's a tip, don't bother with one - the screen is perfectly fine as it is.
Score: 5 Votes (Like | Disagree)
sir-hd Avatar
59 months ago
Same thing with my Belkin iP7+ screen protector last year. Applied in the Apple Store and within a week a small crack had appeared (thin line) on the top right of the phone. Honestly: It never fell, no enormous amount of pressure was applied... really bad quality... Took it into the Apple Store: They didn't care and told me it must have "done its job". Called Belkin: They didn't care. It's easy to just rid complaints down to the obvious "you must have dropped it" and the customer has no way of proving the opposite.

Recently bought 2x Anker Glass Protectors (€7,99 on Amazon) and they're holding up well. Application was easy with the included kit and the protector is a little wider than the Belkin one which means the edges of the screen don't get this "rainbow" effect. Cheaper, better, ... Belkin? Never again.
Score: 4 Votes (Like | Disagree)

Popular Stories

macbook air m2

Exclusive: Apple Plans to Launch MacBook Air With M2 Chip on July 15

Wednesday June 29, 2022 5:23 pm PDT by
The redesigned MacBook Air with the all-new M2 Apple silicon chip will be available for customers starting Friday, July 15, MacRumors has learned from a retail source. The new MacBook Air was announced and previewed during WWDC earlier this month, with Apple stating availability will begin in July. The MacBook Air features a redesigned body that is thinner and lighter than the previous...
Mac Studio IO

Apple Begins Selling Refurbished Mac Studio Models

Thursday June 30, 2022 7:42 pm PDT by
Apple today began selling refurbished Mac Studio models for the first time in the United States, Canada, and select European countries, such as Belgium, Germany, Ireland, Spain, Switzerland, the Netherlands, and the United Kingdom. In the United States, two refurbished Mac Studio configurations are currently available, including one with the M1 Max chip (10-core CPU and 24-core GPU) for...
top stories 2jul2022

Top Stories: M2 MacBook Air Release Date, New HomePod Rumor, and More

Saturday July 2, 2022 6:00 am PDT by
The M2 MacBook Pro has started making its way into customers' hands and we're learning more about how it performs in a variety of situations, but all eyes are really on the upcoming M2 MacBook Air which has seen a complete redesign and should be arriving in a couple of weeks. Other top stories this week included a host of product rumors including additional M2 and even M3 Macs, an updated...
original iphone 2007

15 Years Ago Today, the iPhone Went On Sale

Wednesday June 29, 2022 4:43 am PDT by
Fifteen years ago to this day, the iPhone, the revolutionary device presented to the world by the late Steve Jobs, officially went on sale. The first iPhone was announced by Steve Jobs on January 9, 2007, and went on sale on June 29, 2007. "An iPod, a phone, an internet mobile communicator... these are not three separate devices," Jobs famously said. "Today, Apple is going to reinvent the...
rootbug

Major macOS High Sierra Bug Allows Full Admin Access Without Password - How to Fix [Updated]

Tuesday November 28, 2017 12:33 pm PST by
There appears to be a serious bug in macOS High Sierra that enables the root superuser on a Mac with a blank password and no security check. The bug, discovered by developer Lemi Ergin, lets anyone log into an admin account using the username "root" with no password. This works when attempting to access an administrator's account on an unlocked Mac, and it also provides access at the login...