FBI Didn't Ask Apple for Help Unlocking Texas Shooter's iPhone in First 48 Hours [Updated] - MacRumors
Skip to Content

FBI Didn't Ask Apple for Help Unlocking Texas Shooter's iPhone in First 48 Hours [Updated]

by

fbi logoIn the aftermath of a deadly shooting at a Texas Church on November 5th, the FBI and other law enforcement agencies failed to immediately ask Apple for help unlocking shooter Devin Patrick Kelley's iPhone, reports Reuters.

According to a source that spoke to Reuters, the FBI did not contact Apple for about 48 hours after the shooting, missing a critical window where the iPhone in question might have been easier to unlock.

If the iPhone had Touch ID enabled, the shooter's finger might have been able to be used to unlock the device. But that unlocking method would have needed to be used within a 48 hour window, as Touch ID is disabled after 48 hours have passed since it was last activated or when the iPhone is powered off.

Christopher Combs, head of the FBI's San Antonio field office, said on Tuesday that the shooter's smartphone is being transferred to the FBI's crime lab in Quantico, Virginia as authorities have not been able to unlock it.

Little is known about the shooter's smartphone at this time. Sources told the Washington Post that it's an iPhone, but it's not known which iPhone it is nor which version of iOS it's running. It's also not known if Touch ID was indeed enabled on the phone at this point.

As we learned with the San Bernardino case, Apple will not provide authorities with the tools to unlock the iPhone, but the company can and will provide iCloud data if compelled by court order. It is not known if Apple has already received a court order asking for iCloud information.

Update: Apple has provided a statement on the situation with the smartphone owned by the Texas shooter.

We were shocked and saddened by the violence in Texas last Sunday, and we join the world in grieving for the families and the community that lost so many loved ones.

Our team immediately reached out to the FBI after learning from their press conference on Tuesday that investigators were trying to access a mobile phone. We offered assistance and said we would expedite our response to any legal process they send us.

We work with law enforcement every day. We offer training to thousands of agents so they understand our devices and how they can quickly request information from Apple.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Tags: Apple-FBI, FBI

Top Rated Comments

109 months ago
And somehow it'll still be Apple's fault, as usual :rolleyes:
No it's the freaking shooters fault. It's the military and their lack of competence to ensure this guy couldn't buy them legally. Sure, he might have still bought guns illegally. He might have still found a way. However, we will never know now, will we?

The lives he took couldn't be saved by looking through his phone. We can't undo the loss he rained upon my friend and her daughters. It won't change a damn thing now.

We know his motive, we know he bought guns legally for some asinine reason, and we know that we need to look into the reason why our gun laws failed here.
Score: 22 Votes (Like | Disagree)
Quu Avatar
109 months ago
After last time I can see why. Apple is not willing to do anything out of the ordinary to unlock these devices and I agree with that stance to be honest.

Also the guy is dead and the motive is pretty much that he had a grudge with a family member and acted alone so I doubt there's much of any evidence on the phone leading to a larger conspiracy.
Score: 10 Votes (Like | Disagree)
dannyyankou Avatar
109 months ago
Too bad FBI, you’re on your own now. Do your job.
Score: 9 Votes (Like | Disagree)
109 months ago
The law didn't fail, the Air Force failed.
Had they provided the data after his conviction, the NICS system would have denied the sale.

Even the NRA is backing the "Fix NICS" bill that's been sitting in Congress for years now.
The bill adds additional reporting requirements to the NICS system by courts and law enforcement agencies.
The mental health issues still have HIPPA laws preventing some data from hitting the NICS system. That's going to be a tougher fight to get that data added.
You're right. The Airforce should be paying for every funeral right now. They should be combing over every single person they discharged who has crime history like this guy.

I've got a mental illness and I don't care who disagrees but no one with one should be anywhere near a gun.

That's how I've felt all along. Even before I lost my friend and her daughters to this senseless tragedy.
Score: 7 Votes (Like | Disagree)
rjohnstone Avatar
109 months ago
No it's the freaking shooters fault. It's the military and their lack of competence to ensure this guy couldn't buy them legally. Sure, he might have still bought guns illegally. He might have still found a way. However, we will never know now, will we?

The lives he took couldn't be saved by looking through his phone. We can't undo the loss he rained upon my friend and her daughters. It won't change a damn thing now.

We know his motive, we know he bought guns legally for some asinine reason, and we know that we need to look into the reason why our gun laws failed here.
The law didn't fail, the Air Force failed.
Had they provided the data after his conviction, the NICS system would have denied the sale.

Even the NRA is backing the "Fix NICS" bill that's been sitting in Congress for years now.
The bill adds additional reporting requirements to the NICS system by courts and law enforcement agencies.
The mental health issues still have HIPPA laws preventing some data from hitting the NICS system. That's going to be a tougher fight to get that data added.
Score: 7 Votes (Like | Disagree)
109 months ago
Really sorry for your loss...
Thank you. It's still really hard to grasp just how quickly a life can be taken away. One day you are reading their post about wanting to go to a picnic, the next their family is writing that they are gone.

I can't be mad at Apple, the FBI, right now I'm mad at the guy. I'm frustrated with the military. I'm sad that I know this event isn't the first, nor will it be the last either.

How I wish it was.
Score: 6 Votes (Like | Disagree)

Popular Stories

iPhone 18 Pro Deep Red Feature

iPhone 18 Pro Launching Later This Year With These 12 New Features

Wednesday March 18, 2026 7:39 am PDT by
While the iPhone 18 Pro and iPhone 18 Pro Max are not expected to launch for another six months or so, there are already plenty of rumors about the devices. It was initially reported that the iPhone 18 Pro models would have fully under-screen Face ID, with only a front camera visible in the top-left corner of the screen. However, the latest rumors indicate that only one Face ID component...
Apple Logo Sketch Feature

Apple Has Now Unveiled Eight New Products This Month

Tuesday March 17, 2026 9:25 am PDT by
Apple has unveiled a whopping eight new products so far this March, including an iPhone 17e, iPad Air models with the M4 chip, MacBook Air models with the M5 chip, MacBook Pro models with M5 Pro and M5 Max chips, an updated Studio Display, a higher-end Studio Display XDR, and now the AirPods Max 2 this week. iPhone 17e features the same overall design as the iPhone 16e, but it gains Apple's...
ios 26 4 yellow

Here Are Apple's Release Notes for iOS 26.4

Wednesday March 18, 2026 11:56 am PDT by
Apple provided developers and public beta testers with the release candidate versions of iOS 26.4 and iPadOS 26.4, which means we're going to see a public launch as soon as next week. The RC versions of the software include Apple's official release notes, giving us final details on what's included in the update. Apple Music - Playlist Playground (beta) generates a playlist from your...