Apple and AT&T Team Up to Improve Cellular Service in Puerto Rico With LTE Band 8 Activation

Apple and AT&T have been working together to improve cellular connectivity for iPhone users in Puerto Rico who have been largely without cellular service since Hurricane Maria hit a month ago.

The two companies are enabling LTE Band 8, a provisional LTE band that's been approved but not activated or licensed in the United States or Puerto Rico, reports TechCrunch.

iphone8gold
LTE Band 8 will work with the iPhone 5c and up on iOS 10 or higher in Puerto Rico following a carrier update. Band 8 is a 900Mhz band with improved range to better reach cell towers that are located further away.

"We are working with AT&T to activate cellular service for iPhone users in Puerto Rico as the island recovers from Hurricane Maria," read an Apple statement. "Apple engineers have created a special carrier settings update which users connected to Wi-Fi or who are connected to a cellular network will automatically be prompted to download throughout the week. The update allows iPhone customers with iPhone 5c and later models running iOS 10 or higher, to connect to a provisional band on the AT&T network so they can be in touch with loved ones and get services in this time of need."

iPhone owners in Puerto Rico will need to go to Settings --> General --> About when connected to Wi-Fi or cellular to download the carrier update.

Once the new carrier data has been installed, iPhones will be able to use Band 8 where available to connect to cellular towers and Project Loon balloons being deployed by Google to improve cellular service in Puerto Rico.

Project Loon balloons support basic communication and internet activities for sending text messaging and accessing information online over LTE.

projectloonballoon
Following the devastation caused by Hurricane Maria on September 20, much of Puerto Rico continues to be without power, and millions are also without running water. Many areas are also without cellular service and Wi-Fi connectivity with up to 75 percent of antennas currently down, making it difficult for families to stay in touch.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Tags: AT&T, LTE

Popular Stories

Apple Shopping Event 2025

Apple Announces 2025 Black Friday Event, Here's What You Can Get

Thursday November 20, 2025 6:28 am PST by
Apple's annual four-day Black Friday through Cyber Monday shopping event is returning on Friday, November 28 through Monday, December 1 in many countries, including the United States, Canada, Australia, New Zealand, France, Germany, Italy, Spain, the United Kingdom, Belgium, the Netherlands, Sweden, Thailand, and others. During the shopping event, customers can get an Apple gift card with...
iPhone 17 Pro Cosmic Orange

10 Reasons to Wait for Next Year's iPhone 18 Pro

Wednesday November 19, 2025 4:00 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
iOS 26

Everything New in iOS 26.2 Beta 3

Monday November 17, 2025 3:20 pm PST by
Apple provided developers with the third beta of an upcoming iOS 26.2 update, and there are still new features that are being added with each beta that we get. We've rounded up all of the changes that Apple made in beta 3. AirDrop Apple added new AirDrop functionality, providing a way for two people to share files temporarily without having to add one another as contacts. iOS 26.2...
applecare apple care banner

Apple Brings New AppleCare+ Options to India

Tuesday November 18, 2025 8:42 am PST by
Apple today announced an expansion of AppleCare+ coverage in India, with new options for monthly and annual plans, and the addition of Theft and Loss for iPhone for the first time. Options for monthly and annual AppleCare+ plans in India provide more choice and flexibility, allowing users to keep coverage for as long as they require. Apple's vice president of Worldwide iPhone Product...
ipad mini 7 feature red and blue

iPad Mini 8: Four Major New Features to Expect

Wednesday November 19, 2025 7:50 am PST by
Apple's eighth-generation iPad mini is highly likely to arrive next year, offering a significant refresh of the device with at least four major new features. OLED Display The next-generation version of the iPad mini could feature an OLED display, as part of Apple's plan to expand the display technology across many more of its devices. Apple's first OLED device was the Apple Watch in 2015, ...
iPhone 17 Pro and Air N1 Feature

iPhone 17 vs. iPhone 16 Wi-Fi Speeds: New Study Reveals the Winner

Tuesday November 18, 2025 10:53 am PST by
A new study has revealed that the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air achieve significantly faster average Wi-Fi speeds compared to the iPhone 16 series, thanks to Apple's custom-designed N1 chip. The study was conducted by Ookla, the company behind the popular Speedtest website and app. It said the results are based on global, crowdsourced Speedtest user data...
Apple Wallet ID Illinois

iPhone Driver's License Feature Launching in Illinois

Tuesday November 18, 2025 8:47 am PST by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Starting this Wednesday, November 19, the feature will be available to residents of Illinois. The announcement confirmed that the...
macbook black friday

The Best Early Black Friday Mac Deals

Tuesday November 18, 2025 7:32 am PST by
We're getting closer to Black Friday, which lands next week on Friday, November 28. In the lead-up to the shopping holiday, we're tracking a few lowest-ever prices on Apple's most popular Macs, including the M4 MacBook Air and brand new M5 MacBook Pro. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment,...
iOS 26

iOS 26.2 Adds These New Features to Your iPhone

Thursday November 20, 2025 10:50 am PST by
iOS 26.2 is currently in beta testing. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics for Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date. Keep reading...
Magic Keyboard Touch ID Feature

Apple Releases New Firmware for 140W USB-C Power Adapter, Magic Keyboard and Magic Trackpad

Tuesday November 18, 2025 1:05 pm PST by
Apple today released updated firmware for several accessories, including the 140W USB-C Power Adapter, the Magic Trackpad 2, the Magic Trackpad USB-C, the Magic Keyboard with Touch ID, and the Magic Keyboard with Touch ID and Numeric Keypad. There is no word on what's included in the updated firmware at this time, but it could offer performance improvements and security updates. Accessory...

Top Rated Comments

Huracan Avatar
106 months ago
Sad to see this turn into a political fight. For those against helping Puerto Rico, what is your other choice, an independent Puerto Rico? As long as Puerto Rico is a US territory the US has a responsibility to it and its citizens, regardless of mayors or governors. To have a president who only seems to be willing to help states that voted for him is a disgrace. Good to see that private citizens are stepping up to help when the administration is refusing to do for racial, cultural or whatever grudge the president has.
Score: 29 Votes (Like | Disagree)
wikiverse Avatar
106 months ago
Private companies co-operating to benefit people where the Government has failed.

'Evil Capitalism' at work again.
Score: 22 Votes (Like | Disagree)
caligomez Avatar
106 months ago
Yessss!! Thank you Apple and (I can't believe I'm going to say this..) AT&T!

It took me more than 30 minutes to open this link, and I live in downtown San Juan! Every little effort helps! Things are tough enough, so internet access keeps us informed and entertained. Woot!
Score: 20 Votes (Like | Disagree)
Carlanga Avatar
106 months ago
Nice did the update. Getting 1.4- 2mb IDK what band I'm using of course.
If it wasn't for this post I wouldn't know I needed to go to the about section. The download was automatic once I got there.
Appreciate it MR!
[doublepost=1508543512][/doublepost]
NorCal could use project loon too. Much of the infrastructure near the fires has fallen or burned.
I believe project loon was tested originally in PR a few years ago.
Score: 20 Votes (Like | Disagree)
TheTruth101 Avatar
106 months ago
I went to church yesterday. We had some doctors in Puerto Rico, they went there to assist. They say the situation is terrible. They were supposed to come back yesterday but the plane was filled with people injured (a big plane) and they had to stay. The emergency power plants of the airport stopped working yesterday too. Those plants are meant to work for a few days or a few weeks. The airport has no power and they were left in the dark. They say FEMA has not being around that area. They are the only doctors to arrive. They do not know what they are going to do or when they are coming back. No power, no communications...
Score: 16 Votes (Like | Disagree)
macTW Avatar
106 months ago
NorCal could use project loon too. Much of the infrastructure near the fires has fallen or burned.
Score: 12 Votes (Like | Disagree)