Apple's iPhone 5 Battery Replacement Program now covers iPhone 5 models that had their displays replaced with third-party components, according to a new posting on Apple's GSX site for service providers that was brought to MacRumors' attention.
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Previously, iPhone 5 models that had their displays replaced were barred from receiving a brand new battery replacement from Apple. The company generally did not replace batteries in devices that might have seen damage due to liability issues and required phones with damaged displays to correct that issue before progressing.
Additionally, Apple's refusal to replace batteries in phones with new displays likely saw some contention amongst those who purchased refurbished iPhone 5 models and had not personally had any work done on the device.
Top Rated Comments
My 5 would start shutting off at 2% left on the indicator. Then it crept up to 5%. Then to 12%. They do free battery diagnostics. When he ran the diagnostic it came back well within spec. According to the genius the battery can still test ok, but can have a bulging issue causing the issue, but still testing ok (likely due to the diagnositc not being a physical load test). He took it in the back and opened it up to visually inspect it and came back with a white box replacement.
Maybe they are allowing for off program replacements just to be safe. The diagnostic is free with exception to your time. Can't hurt to have it looked at.
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That sounds promising. The battery in my girlfriend's iPhone 5 has been crappy since day 1 but she's apparently not eligible in the program. Sounds like it might be worth taking it to Apple anyway.
Thank God for my 6+, can get through 2 days with moderate use
Apple is slowly adopting kinder, more generous policies, and is treating their customers with more respect. This is a much better way to build goodwill and to demonstrate soundness and responsibility. as Apple becomes more and more of a mainstream technology company, they will need to move more in this direction, providing stronger support to their consumer and enterprise clients.