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How to Install macOS Big Sur Public Beta

The macOS Big Sur Public Beta is now available. Here's how to get it.

How to Install iOS 14 Beta

iOS 14 Public Beta is out now. Learn how to get it on your iPhone or iPad

Should you buy a Mac now or wait for Arm Macs?

Wait for Arm? Or just buy a Mac now? Let's discuss.

iOS 14: How to Pin and Unpin Conversations in Messages

Apple has made it easier to keep track of conversation threads in Messages by allowing users to pin threads in the app.

• iOS 14: How to Send Inline Replies in Messages
• iOS 14: How to Mute Conversations in Messages
• iOS 14: How to Search for Emoji
• iOS 14: How to Hide Home Screen App Pages
• iOS 14: How to Use the App Library
• iOS 14: How to Download New Apps to the App Library
See more guides
Upcoming
iOS 14
Fall 2020

Previewed at WWDC in June.

macOS 11 Big Sur
Fall 2020

Apple's next-generation macOS operating system.

iMac
Late 2020

iPad Pro-like design? New screen sizes?

iPhone 12
September 2020

Four new phones in three sizes expected with 5G and new AR capabilities.

• AirTags
• AirPods Studio
• Apple Glasses
• Foldable iPhone
See full product calendar

Apple Tops J.D. Power Smartphone Satisfaction Rankings for Five Years Running

by

Apple has topped the second J.D. Power Wireless Smartphone Satisfaction Study of 2013, landing above competitors like Nokia, Samsung and HTC. This is the tenth consecutive time Apple has led the biannual ranking, and Apple has prominently mentioned this fact in the past.

For the first time, the survey breaks out smartphone rankings by carrier. Verizon iPhone customers were the happiest with their experiences, scoring 861/1000, while AT&T iPhone owners ranked 856/1000. The iPhone led on all carriers except for Sprint, where it came in second place to Samsung. Apple did come in well above average across all carriers. AT&T had the strongest average rating amongst major U.S. carriers.

NewImage
Apple also led the rankings in 2009, 2010, 2011, 2012, and earlier this year.

Top Rated Comments

(View all)
Avatar
TWSS37
89 months ago
JD Power gives #1 ratings = great news, from a relevant outlet

Consumer Reports gives good ratings but not #1 = everyone hates Apple, no one reads CR anyway
Score: 5 Votes (Like | Disagree)
Avatar
2457282
89 months ago
Sprint the home for SameSung Android Fans!:D
Score: 3 Votes (Like | Disagree)
Avatar
Arndroid
89 months ago
Hard to believe this when you read these forums!
Score: 2 Votes (Like | Disagree)
Avatar
madsci954
89 months ago
Only 5 years? Apple is doomed!

/s
Score: 2 Votes (Like | Disagree)
Avatar
mdbilkey
89 months ago
Just have to give iOS a go. RAZR MAXX really soured me to Moto or Android. About a year ago my one son gave me his iMac. It just does what it is supposed to without it's hand being held or constant reassurance that the boogie man is gone.
Score: 1 Votes (Like | Disagree)
Avatar
Tysknaden
89 months ago
That much for "size of screen matters". The screen is only part of the experience.
Score: 1 Votes (Like | Disagree)
Read All Comments

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