Tim Cook on the Urgency of Solving Problems, Unpredictability of Apple, and Industry Disruption

tim cook time photoFollowing yesterday's announcement that Apple CEO Tim Cook had been named to the shortlist for TIME's annual Person of the Year feature, the magazine has published a lengthy profile of Cook today covering his runner-up status.

Much of the information in the profile has been discussed in other settings, but it offers a good overview of Cook and his time at Apple. The piece also offers a few fresh quotes from Cook about his perspective and his role in leading Apple. The report touches on Cook's combination of calm demeanor and intense focus, noting that he can just as easily lighten the mood with his manner as light fires under others to spur them to action.

Like Jobs, Cook suffers fools neither gladly nor in any other way (except when he has to, i.e., when talking to journalists). Behind the scenes, that measured calm can — if the legends are true — become a merciless coldness that roots out confusion and incompetence. “I’ve always felt that a part of leadership is conveying a sense of urgency in dealing with key issues,” he says. “Apple operates at an extreme pace, and my experience has been that key issues rarely get smaller on their own.”

Cook also addresses some of the uncertainty that has surrounded Apple in recent months, from a stock price weighed down by assorted factors to the Apple Maps situation to fears that Apple is losing ground to competitors in the mobile industry:

None of this appears to ruffle Cook particularly. “I’ve worked at Apple for 15 years,” he says, “so Apple’s not foreign to me. I don’t mean to sound like it’s all a predictable ride. It’s unpredictable. But it’s always been unpredictable.” He hasn’t altered his personal style any. He remains, like all great Apple products, a paradoxical combination of open and closed, polished and user-friendly but also sealed up tight against anybody who’s curious about what’s inside. You know there are reams of code churning away down there, just below the surface, but you’ll never know exactly what’s going on.

TIME notes that Cook has yet to truly be tested in terms of bringing innovative products to the market, with much of Apple's massive slate of 2012 product releases having already been in the works before Cook took full control of Apple and the company yet to enter a new market under his watch. But Cook acknowledges that he intends to continue the Apple tradition of entering markets with the full intention of disrupting the status quo.

[T]he test for Cook will be to seek out a new category that’s vulnerable to disruption and disrupt the hell out of it.

I ask Cook if he would do that — if that would continue to be Apple’s modus operandi going forward. He smiles, seductively as always, and says, “Yes. Yes. Most definitely.” When that happens, that’s when Cook will show his hand, and we’ll get a look below the surface.

Television has of course been rumored to be the next industry where Apple hopes to make a major impact, but progress has reportedly been slow as it seeks to reach content deals that will allow the company to offer the bundle of hardware and services it needs to make its desired impact. Apple has long dabbled in television through the iTunes Store and the Apple TV, with Apple executives repeatedly referring to the current set-top box as a "hobby" that the company would "keep pulling the string" on. In recent months, television appears to have been a bigger focus for Apple with Cook referring to it several times as an area of "intense interest" for Apple.

(Photo by Marco Grob for TIME)

Related Roundup: Apple TV
Buyer's Guide: Apple TV (Don't Buy)

Popular Stories

m1 chip slide

Five Years of Apple Silicon: M1 to M5 Performance Comparison

Monday November 10, 2025 1:08 pm PST by
Today marks the fifth anniversary of the Apple silicon chip that replaced Intel chips in Apple's Mac lineup. The first Apple silicon chip, the M1, was unveiled on November 10, 2020. The M1 debuted in the MacBook Air, Mac mini, and 13-inch MacBook Pro. The M1 chip was impressive when it launched, featuring the "world's fastest CPU core" and industry-leading performance per watt, and it's only ...
All Screen iPhone 2027 Feature 1

Apple to Hide Selfie Camera Under Display of 20th Anniversary iPhone

Monday November 10, 2025 1:55 am PST by
Apple will conceal the front-facing camera under the screen of its 2027 iPhone, a Chinese leaker said today, corroborating reports that Apple's 20th anniversary iPhone will have no visible cutouts in the display. Weibo-based account Digital Chat Station said Apple's development of under-screen camera technology was progressing as planned for adoption in 2027, one year after it will...
iphone air thinness

iPhone Air Sales Are So Bad That Apple's Delaying the Next-Generation Version

Monday November 10, 2025 11:41 am PST by
The thin, light iPhone Air sold so poorly that Apple has decided to delay the launch of the next-generation iPhone Air that was scheduled to come out alongside the iPhone 18 Pro, reports The Information. Apple initially planned to release a new iPhone Air in fall 2026, but now that's not going to happen. Since the iPhone Air launched in September, there have been reports of poor sales...
iphone pocket%402x

Apple Debuts iPhone Pocket, a Limited Edition iPod Sock-Style Accessory

Tuesday November 11, 2025 1:23 am PST by
Apple has teamed up with Japanese fashion house ISSEY MIYAKE to launch iPhone Pocket, a 3D-knitted limited edition accessory designed to carry an iPhone, AirPods, and other everyday items. The accessory is like a stretchy pocket, not unlike an iPod Sock, but elongated to form a strap made of a ribbed, elastic textile that fully encloses an iPhone yet allows you to glimpse the display...
Early Black Friday Deals 1

The Best Early Black Friday Apple Deals on AirPods, Apple Watch, iPad, and More

Saturday November 8, 2025 6:16 am PST by
We're officially in the month of Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When ...
iOS 26

iOS 26.2 Available Next Month With These 8 New Features

Tuesday November 11, 2025 9:48 am PST by
Apple released the first iOS 26.2 beta last week. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics in Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date....
Apple fitness plus feature

Future of Apple Fitness+ 'Under Review'

Sunday November 9, 2025 5:30 am PST by
The future of Apple Fitness+ is "under review" amid a reorganization of the service, according to Bloomberg's Mark Gurman. In the latest edition of his "Power On" newsletter, Gurman said that Apple Fitness+ remains one of the company's "weakest digital offerings." The service apparently suffers from high churn and little revenue. Nevertheless, Fitness+ has a small, loyal fanbase that...
homepod mini colors

New HomePod Mini Coming Soon With These Features

Tuesday November 11, 2025 7:30 am PST by
Apple is expected to announce a new HomePod mini imminently, headlining with new chips. Here are all of the new features we're expecting. The second-generation HomePod mini is highly likely to contain a more up-to-date chip for more advanced computational audio and improved responsiveness. The current HomePod mini is equipped with the Apple Watch Series 5's S5 chip from 2019. Apple is likely ...
2024 iPhone Boxes Feature

Apple Adjusts Trade-In Values for iPhones, iPads, Macs, and More

Thursday November 6, 2025 11:12 am PST by
Apple today updated its trade-in values for select iPhone, iPad, Mac, and Apple Watch models. Trade-ins can be completed on Apple's website, or at an Apple Store. The charts below provide an overview of Apple's current and previous trade-in values in the U.S., according to its website. Maximum values for most devices either decreased or saw no change, but the iPad Air received a slight bump. ...
iphone black friday gold

The Best Early Black Friday iPhone Deals

Monday November 10, 2025 10:18 am PST by
Cellular carriers have always offered big savings on the newest iPhone models during the holidays, and Black Friday 2025 sales have kicked off at AT&T, Verizon, T-Mobile, and more. Right now we're tracking notable offers on the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air. For even more savings, keep an eye on older models during the holiday shopping season. Note: MacRumors is...

Top Rated Comments

Mr-Stabby Avatar
168 months ago
Was that picture of him taken just after a house fire?
Score: 20 Votes (Like | Disagree)
burnside Avatar
168 months ago
"Thanks to Google Maps, I was able to make it to the interview in time."

Tim
Score: 9 Votes (Like | Disagree)
Constable Odo Avatar
168 months ago
No, it was taken after a BBQ fire

His name is Tim Cook. So, they cooked Tim.:D
Score: 7 Votes (Like | Disagree)
GeekLawyer Avatar
168 months ago
Truly one of the most interesting people in the news this year. I could have seen Time naming him with the top honor.
Score: 6 Votes (Like | Disagree)
Banyan Bruce Avatar
168 months ago
Get the price right this time.

Many of my students are very keen to get iPad Minis but the price is simply killing them, so they are going for cheaper Samsung tabs instead. There is a real feel of recession and bout of belt tightening going on in the UK this Christmas and with future reductions in ICT spending due next year, Apple needs to consider price because value is a perceived metric tempered by the real ability to pay. :(

Apple needs to get the price point right...these kid's and their parents don't, and can't afford to, buy tablets every year and as MS discovered if you catch them early then they stick with what they know rather than change. No matter how good the alternative is, the other option has got to become onerous before they'll consider change. That's why MS office is so entrenched and Pages et al is still a very distant second in the real world. Don't blow it, Apple
Score: 5 Votes (Like | Disagree)
nuckinfutz Avatar
168 months ago
Passion

It is hard to see what Tim is passionate about that will directly influence the company.

I love the saying "Where technology intersects art"

That's the Job version of Apple but where does this new Tim version of Apple go?

I think the over-arching goal should continue to be "a computing platform/ecosystem for the rest of us". Apple has always done well when they've worked diligently on making things simple yet powerful with a nod toward minimalism.

There are plenty of markets that need to be revamped.

Energy - People should start thinking about clean energy and energy efficiency. Apple could do some wonderful things where with automation and more.

Security - Facetime could evolve into a more comprehensive surveillance tool. Cameras are big right now and with smartphones keeping us in touch with what's going out outside of our sphere cameras are the key visual component.

Networking - I believe that central storage is vital for the next phase of digital media. I don't want to worry about iDevice storage and that means leveraging the cloud and local storage effectively

Education - iBooks Author is fantastic. I'd like to see Apple step up again and try to make a dent in the Education Universe.
Score: 5 Votes (Like | Disagree)