'Apple Support Community' Permanently Closing on November 20

Apple today announced that the long-running Apple Support Community discussion forums will be permanently closing on Friday, November 20.

Effectively immediately, the Apple Support Community forums are in a read-only state, with new posts no longer being accepted. The final message posted to the site appears to have been submitted at 5:49 p.m. Pacific Time today.

There is still a sign-in button, but it leads to an internal portal for Apple's corporate employees. It is unclear if the Apple Support Community will remain available in a read-only state after November 20 or if it will be removed entirely.

Apple's full notice added to the site:

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

It is the end of an era. Apple offered an online discussion forum for user-to-user technical support since 1998, when it launched the Apple Tech Exchange. The forums were renamed to Apple Discussions in 2000, and then to the Apple Support Communities in 2011, before taking on their current Apple Support Community name in 2022.

Apple informed MacRumors that it decided to sunset the Apple Support Community after a careful evaluation of strategy and customer needs.

Alternatives to the Apple Support Community include the MacRumors Forums and Reddit, and customers can continue to contact Apple Support.

Editor's Note: Did you participate in the Apple Support Community in the past or present? Send me an email (joe@macrumors.com) with your stories, memories, and/or thoughts on the forums shutting down for a future MacRumors article.