iOS Apps with Dropbox Integration Running Afoul of Apple's App Store Rules

The Next Web points to a recent thread in the Dropbox support forums revealing that a number of developers have been seeing their iOS apps with Dropbox integration being rejected by Apple. The apps have been rejected because users without the Dropbox iOS app installed on their devices who attempted to set up Dropbox integration were being redirected to a webpage where users could sign up for the service and purchase additional storage space.

That functionality runs afoul of Apple's review guidelines, which do not allow signups for paid services other than those available through Apple's In App Purchase to be accessible directly from the app. The rule makes it more difficult for creators of subscription and other paid content to avoid Apple's 30% cut of In App Purchases.

dropbox logo
As noted by MacStories, the Rule 11.13 Apple is citing in rejecting these application is not new, but developers running the Dropbox SDK version 1.2.1 which offered a way for users to get to paid signup pages were just recently beginning to experience issues with App Store review. As cited in one rejection notice sent to a developer:

11.13

We found that your app provides access to external mechanisms for purchases or subscriptions to be used in the app, which is not in compliance with the App Store Review Guidelines.

Specifically, your app enables to user to create accounts with Dropbox and Google.

For its part, Dropbox has moved quickly to address the issue on an interim basis, rolling out a new SDK version 1.2.2 that eliminates access to both account signups and paid subscription packages directly from apps with Dropbox integration. In terms of a longer-term solution, Dropbox reported to The Verge that it is "working with Apple to come up with a solution that still provides an elegant user experience."

Based on comments from Dropbox representatives in the developer support thread, it appears the company would at a minimum like to have a way for new users to create free Dropbox accounts so that they can be used in association with the Dropbox-enabled apps using the SDK. Dropbox appears to be very willing to make sure users signing up through this mechanism are not provided with a means to sign up for additional paid storage capacity, thereby avoiding the primary Apple's primary objection to mechanism circumventing In App Purchasing.

Popular Stories

Apple CarPlay Ultra instrument cluster themes 01

Apple's 'CarPlay Ultra' Experience Now Available

Thursday May 15, 2025 5:07 am PDT by
Apple today announced that its next-generation CarPlay experience, now dubbed "CarPlay Ultra" begins rolling out today, starting with Aston Martin vehicles. Subscribe to the MacRumors YouTube channel for more videos. CarPlay Ultra is now available with new Aston Martin vehicle orders in the U.S. and Canada. It will also be available for existing models that feature the brand's next-generation ...
iOS 18

Apple Releases iOS 18.5 With New Wallpaper, Screen Time Changes, Carrier Satellite Support for iPhone 13 and More

Monday May 12, 2025 10:06 am PDT by
Apple today released iOS 18.5 and iPadOS 18.5, the fifth updates to the iOS 18 and iPadOS 18 operating systems that came out last September. iOS 18.5 and iPadOS 18.5 come a little over a month after Apple released iOS 18.4 and iPadOS 18.4. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. The iOS 18.5 update has a...
Apple CarPlay Ultra instrument cluster themes 01

Apple's CarPlay Ultra Is Here – Does Your iPhone Support It?

Thursday May 15, 2025 5:17 am PDT by
Apple's recently announced CarPlay Ultra promises a deeply integrated in-car experience, but not all iPhone users will be able to take advantage of the new feature. According to Apple's press release, CarPlay Ultra requires an iPhone 12 or later running iOS 18.5 or later. This means if you're using an iPhone 11, iPhone XR, or any older model, you'll need to upgrade your device to access...
iPhone 12 Made in India

Trump Tells Tim Cook to Stop Building iPhones in India

Thursday May 15, 2025 2:21 am PDT by
President Donald Trump has asked Apple CEO Tim Cook to halt the company's manufacturing expansion in India, in a potential disruption of Apple's plan to shift iPhone production away from China. "I had a little problem with Tim Cook yesterday," Trump said during his state visit to Qatar, according to Bloomberg. "He is building all over India." "They [India] have offered us a deal where...
apple music

Apple Music Gets New Transfer Tool to Make Switching From Spotify Easier

Wednesday May 14, 2025 5:17 pm PDT by
Apple this week introduced a new feature designed to allow prospective Apple Music users to import their saved music and playlists from third-party music services to Apple Music. The feature is either in an expanded testing phase or it has started rolling out, and it is available in Australia and New Zealand according to an Apple Support document. Signs of the transfer option first surfaced...
CarPlay Ultra Climate Controls

Apple Says These Vehicle Brands Plan to Offer All-New CarPlay Ultra

Thursday May 15, 2025 8:13 am PDT by
Apple today announced the launch of CarPlay Ultra, the long-awaited next-generation version of its CarPlay software system for vehicles. CarPlay Ultra features deep integration with a vehicle's instrument cluster and systems, built-in Radio and Climate apps, customizable widgets, and more. The interface is tailored to each vehicle model and automaker's identity, and drivers can also adjust...
maxresdefault

Here's the First Real-World Look at Apple's CarPlay Ultra

Thursday May 15, 2025 5:52 am PDT by
The first videos of Apple's CarPlay Ultra experience are now available, providing a never-before-seen look at the long-anticipated iPhone-linked infotainment software. British automaker Aston Martin today shared the first video of Apple's CarPlay Ultra experience in-action, followed by a detailed walk-through of the CarPlay Ultra system on Top Gear's YouTube channel, which provides the...

Top Rated Comments

HarryKeogh Avatar
170 months ago
Apple trying to get 30% of everything in the universe is getting tiresome.
Score: 62 Votes (Like | Disagree)
strausd Avatar
170 months ago
Good. Developers should be implementing iCloud into their apps, not getting stuck in the past.
Dropbox is a much more versatile cloud storage solution than iCloud. I have 20+GB of free storage through referrals and I can store all my most important documents and work files on there no matter what file type they are. It also provides an easy way to share those files. How is that stuck in the past?
Score: 48 Votes (Like | Disagree)
dagamer34 Avatar
170 months ago
And this is good for users how?
Score: 44 Votes (Like | Disagree)
kevinof Avatar
170 months ago
And how would that help you share documents with your co-workers? Oh yeah they would have to be on icloud as well. Not all businesses choose Apple services because not all Apple services are the best.

Good. Developers should be implementing iCloud into their apps, not getting stuck in the past.
Score: 34 Votes (Like | Disagree)
gpat Avatar
170 months ago
This sucks. Dropbox integrated apps are invaluable for those needing productivity outside Apple's walled garden. iFiles and DropVox are only the first two I can think of.
Score: 29 Votes (Like | Disagree)
The Mercurian Avatar
170 months ago
Some of us don't want icloud.

If I couldn't integrate to my dropbox account via goodreader etc I'd sell my ipad and get an android tablet. Simple as.
Score: 24 Votes (Like | Disagree)