iOS Apps with Dropbox Integration Running Afoul of Apple's App Store Rules

The Next Web points to a recent thread in the Dropbox support forums revealing that a number of developers have been seeing their iOS apps with Dropbox integration being rejected by Apple. The apps have been rejected because users without the Dropbox iOS app installed on their devices who attempted to set up Dropbox integration were being redirected to a webpage where users could sign up for the service and purchase additional storage space.

That functionality runs afoul of Apple's review guidelines, which do not allow signups for paid services other than those available through Apple's In App Purchase to be accessible directly from the app. The rule makes it more difficult for creators of subscription and other paid content to avoid Apple's 30% cut of In App Purchases.

dropbox logo
As noted by MacStories, the Rule 11.13 Apple is citing in rejecting these application is not new, but developers running the Dropbox SDK version 1.2.1 which offered a way for users to get to paid signup pages were just recently beginning to experience issues with App Store review. As cited in one rejection notice sent to a developer:

11.13

We found that your app provides access to external mechanisms for purchases or subscriptions to be used in the app, which is not in compliance with the App Store Review Guidelines.

Specifically, your app enables to user to create accounts with Dropbox and Google.

For its part, Dropbox has moved quickly to address the issue on an interim basis, rolling out a new SDK version 1.2.2 that eliminates access to both account signups and paid subscription packages directly from apps with Dropbox integration. In terms of a longer-term solution, Dropbox reported to The Verge that it is "working with Apple to come up with a solution that still provides an elegant user experience."

Based on comments from Dropbox representatives in the developer support thread, it appears the company would at a minimum like to have a way for new users to create free Dropbox accounts so that they can be used in association with the Dropbox-enabled apps using the SDK. Dropbox appears to be very willing to make sure users signing up through this mechanism are not provided with a means to sign up for additional paid storage capacity, thereby avoiding the primary Apple's primary objection to mechanism circumventing In App Purchasing.

Popular Stories

Apple Shopping Event 2025

Apple Announces 2025 Black Friday Event, Here's What You Can Get

Thursday November 20, 2025 6:28 am PST by
Apple's annual four-day Black Friday through Cyber Monday shopping event is returning on Friday, November 28 through Monday, December 1 in many countries, including the United States, Canada, Australia, New Zealand, France, Germany, Italy, Spain, the United Kingdom, Belgium, the Netherlands, Sweden, Thailand, and others. During the shopping event, customers can get an Apple gift card with...
applecare apple care banner

Apple Brings New AppleCare+ Options to India

Tuesday November 18, 2025 8:42 am PST by
Apple today announced an expansion of AppleCare+ coverage in India, with new options for monthly and annual plans, and the addition of Theft and Loss for iPhone for the first time. Options for monthly and annual AppleCare+ plans in India provide more choice and flexibility, allowing users to keep coverage for as long as they require. Apple's vice president of Worldwide iPhone Product...
iOS 26

Everything New in iOS 26.2 Beta 3

Monday November 17, 2025 3:20 pm PST by
Apple provided developers with the third beta of an upcoming iOS 26.2 update, and there are still new features that are being added with each beta that we get. We've rounded up all of the changes that Apple made in beta 3. AirDrop Apple added new AirDrop functionality, providing a way for two people to share files temporarily without having to add one another as contacts. iOS 26.2...
iPhone 17 Pro Cosmic Orange

10 Reasons to Wait for Next Year's iPhone 18 Pro

Wednesday November 19, 2025 4:00 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
ipad mini 7 feature red and blue

iPad Mini 8: Four Major New Features to Expect

Wednesday November 19, 2025 7:50 am PST by
Apple's eighth-generation iPad mini is highly likely to arrive next year, offering a significant refresh of the device with at least four major new features. OLED Display The next-generation version of the iPad mini could feature an OLED display, as part of Apple's plan to expand the display technology across many more of its devices. Apple's first OLED device was the Apple Watch in 2015, ...
Apple Wallet ID Illinois

iPhone Driver's License Feature Launching in Illinois

Tuesday November 18, 2025 8:47 am PST by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Starting this Wednesday, November 19, the feature will be available to residents of Illinois. The announcement confirmed that the...
iPhone 17 Pro and Air N1 Feature

iPhone 17 vs. iPhone 16 Wi-Fi Speeds: New Study Reveals the Winner

Tuesday November 18, 2025 10:53 am PST by
A new study has revealed that the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air achieve significantly faster average Wi-Fi speeds compared to the iPhone 16 series, thanks to Apple's custom-designed N1 chip. The study was conducted by Ookla, the company behind the popular Speedtest website and app. It said the results are based on global, crowdsourced Speedtest user data...
macbook black friday

The Best Early Black Friday Mac Deals

Tuesday November 18, 2025 7:32 am PST by
We're getting closer to Black Friday, which lands next week on Friday, November 28. In the lead-up to the shopping holiday, we're tracking a few lowest-ever prices on Apple's most popular Macs, including the M4 MacBook Air and brand new M5 MacBook Pro. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment,...
Magic Keyboard Touch ID Feature

Apple Releases New Firmware for 140W USB-C Power Adapter, Magic Keyboard and Magic Trackpad

Tuesday November 18, 2025 1:05 pm PST by
Apple today released updated firmware for several accessories, including the 140W USB-C Power Adapter, the Magic Trackpad 2, the Magic Trackpad USB-C, the Magic Keyboard with Touch ID, and the Magic Keyboard with Touch ID and Numeric Keypad. There is no word on what's included in the updated firmware at this time, but it could offer performance improvements and security updates. Accessory...
watchos 26 workout app

Apple Watch Users Claim Workout App Is Now Worse in Every Way

Thursday November 20, 2025 7:01 am PST by
Apple Watch owners have been voicing their frustration online over changes to the Workout app that Apple introduced in watchOS 26, with many finding the redesigned interface makes starting exercises difficult and exasperating. When Apple launched watchOS 26 in September, the Workout app went from large, easily tapped workout tiles to a scrolling, corner-button interface. Instead of tapping a ...

Top Rated Comments

HarryKeogh Avatar
177 months ago
Apple trying to get 30% of everything in the universe is getting tiresome.
Score: 62 Votes (Like | Disagree)
strausd Avatar
177 months ago
Good. Developers should be implementing iCloud into their apps, not getting stuck in the past.
Dropbox is a much more versatile cloud storage solution than iCloud. I have 20+GB of free storage through referrals and I can store all my most important documents and work files on there no matter what file type they are. It also provides an easy way to share those files. How is that stuck in the past?
Score: 48 Votes (Like | Disagree)
dagamer34 Avatar
177 months ago
And this is good for users how?
Score: 44 Votes (Like | Disagree)
kevinof Avatar
177 months ago
And how would that help you share documents with your co-workers? Oh yeah they would have to be on icloud as well. Not all businesses choose Apple services because not all Apple services are the best.

Good. Developers should be implementing iCloud into their apps, not getting stuck in the past.
Score: 34 Votes (Like | Disagree)
gpat Avatar
177 months ago
This sucks. Dropbox integrated apps are invaluable for those needing productivity outside Apple's walled garden. iFiles and DropVox are only the first two I can think of.
Score: 29 Votes (Like | Disagree)
The Mercurian Avatar
177 months ago
Some of us don't want icloud.

If I couldn't integrate to my dropbox account via goodreader etc I'd sell my ipad and get an android tablet. Simple as.
Score: 24 Votes (Like | Disagree)