Uploaded iTunes Match Songs Inaccessible for Some Users

Some iTunes Match users are encountering difficulties when attempting to download songs they have previously uploaded to iTunes Match. Matched songs appear unaffected for most users. Threads on both the MacRumors Forums and the Apple Support Communities detail the issues.

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I keep getting the "error = -2114" and "Please check that the connection to the network is active and try again." It then moves to the next download and most times is succsesful. I am getting this error in the last few hours and to about 10-20% of my downloads.

The Verge confirms that the issue occurs in both iTunes 10.5.2 and 10.5.3, and on both Snow Leopard and Lion.

There has been no word from Apple about the outage and the iCloud System Status page does not reflect any current issues.

This isn't the first issue that Apple has run into with iTunes Match in recent days. Apple is reportedly investigating a problem with songs with explicit lyrics being converted from "explicit" to "clean" after being matched.

Top Rated Comments

TwinCities Dan Avatar
117 months ago

No source. Just basic common knowledge: If it's an Apple product and it doesn't just work blame Windows.


So basically the source was "your ass"... :rolleyes:

Nobody is dragging windows into this except you. :confused:
Score: 12 Votes (Like | Disagree)
Exhale Avatar
117 months ago
Its safe to say this has been a really bad week for Apple.

Lion upgrade that breaks a lot of machines.
Snow Leopard upgrade that breaks a lot of software.
A lot of coverage on serious iMessenger glitch.
Patent losses preventing sales of certain devices in Germany.
Patent losses that may affect email and icloud ability in Germany.
And Match playbreak breaking down.

Most of these are the sort of issues that would basically be the 'weekly thing' - but now they've all decided to show up all at once in the span of a mere two days.
Score: 9 Votes (Like | Disagree)
verwon Avatar
117 months ago

This is a Windows problem only.

Buy a Mac.

That's why the details say Snow Leoard and Lion?
Score: 9 Votes (Like | Disagree)
daneoni Avatar
117 months ago
...and the glitches just keep coming and coming.
Score: 8 Votes (Like | Disagree)
Rocketman Avatar
117 months ago
Apple is having a variety of issues recently. Besides being QC issues, I feel they are caused by evolving the OS itself beyond what current customers need and want as a means to be forward leaning toward a future OSX/iOS convergence.

I have a suggestion for Apple. Don't forsake even "old" customers with 2-3 year old hardware. just because something is beyond the 1 year warranty period or the 2-3 year Apple Care period, does NOT mean you should stop supporting it.

Apple hardware lasts longer and is in service longer than comparable Wintel stuff precisely because the OS is efficient. As such, please support systems 7 years old or more for "compatibility, services, and security" and only limit your other support for features and hardware compatibility.

Breaking Apple TV, Rosetta, and even basic Snow Leopard software updates is only a symptom to a much larger problem.

Heck, why not issue an update for G4 that fully adopts iBooks, iTunes U, and other content focused services.

Rocketman
Score: 7 Votes (Like | Disagree)
David-fr Avatar
117 months ago
not the sharpest week for apple :D
Score: 7 Votes (Like | Disagree)

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