Back in late December, Apple was fined $1.2 million by Italian regulators over allegations that the company promoted its AppleCare extended warranty program to customers without adequately disclosing that many of the program's benefits were already included in the standard two-year warranty required by Italian law.

italian apple store applecare notice
As noted by @setteBIT, Apple has now added to its Italian online store a prominent link sharing the court decision (PDF). The document outlines the requirement that Apple modify the marketing terms for its AppleCare services in Italy within 90 days from the December 21 decision to properly reflect what is covered under standard two-year warranties and to widely publicize that information to consumers.

It is unclear whether Apple will continue to appeal the fine, with today's posting of the decision perhaps designed to meet the court's requirements while the case remains ongoing.

Top Rated Comments

Hellhammer Avatar
181 months ago
Great to see that they follow the law. In any case I guess it is much easier to get stuff repaired if you have AppleCare. At least I buy it most of the times for my MacBooks.

No offense but it's stupid to pay if laws are giving you the same rights. I know that some countries, especially the US, don't have such laws but in countries that have, you should just take advantage of the legal system. Otherwise we wouldn't have lawsuits like this and companies would keep ripping off people.
Score: 5 Votes (Like | Disagree)
Carlanga Avatar
181 months ago
How can you call a hyperlink of font size 10 in black prominent... Sure is in the middle on top of pictures of the items, but it should be at least in red and in bigger letters or with a border like MR created for the pic :roll eyes:
Score: 4 Votes (Like | Disagree)
gnasher729 Avatar
181 months ago
No offense but it's stupid to pay if laws are giving you the same rights. I know that some countries, especially the US, don't have such laws but in countries that have, you should just take advantage of the legal system. Otherwise we wouldn't have lawsuits like this and companies would keep ripping off people.

The laws, even in Italy, don't give you _the same_ rights. They just give you slightly better rights then you might think.

Apple warranty: 1 year unless Apple shows that the problem is your fault.
AppleCare: 3 years unless Apple shows that the problem is your fault.

The Law: 6 months unless Apple shows that the problem is your fault.
A reasonable time / 2 years in Italy if you show that the problem isn't your fault.

So the law gives you more than Apple's warranty, but less than AppleCare. The point is that Apple should have told customers that they have more rights than Apple's warranty, but that doesn't make AppleCare worthless.
Score: 3 Votes (Like | Disagree)
Itzamna Avatar
181 months ago
Once again:

Apple warranty: 1 year unless Apple shows that the problem is your fault.
AppleCare: 3 years unless Apple shows that the problem is your fault.

The Law: 6 months unless Apple shows that the problem is your fault.
A reasonable time / 2 years in Portugal if you show that the problem isn't your fault.

Can you see the tiny tiny little detail "if you show that the problem isn't your fault"? I'll just tell you that you would lose any lawsuit _unless the seller refused to fix problems after you proved it wasn't your fault_.
I'm glad that you know so much about Portuguese law... ;)

Pitty that you are a bit on the wrong side... :P


1st) The article 5 of the Warranty Decree is self explanatory... There is no six months period in Portugal... We have only one single window of 2 years (or 5 depending on the product).

2nd) During those 2 years, the burden of proof that it was (or was not) damage induced by the customer belongs to the manufacter not the customer. I don't have to prove anything. (art. 6 of the Warranty Decree)

3rd) The article 12 in the costumer law says that even if its not the manufacter fault, i can still try to activate the warranty aslong it complies within the warranty decree.

4th) On a side note, we also have a 2 month period where we can and we should complain about manufacturing defects and if any defect is from manufacturing and its a severe defect, we can replace the product for a new one during that period.



Anyway here is the costumer law (in Portuguese):

http://www.acra.pt/_pdf/LEI_DO_CONSUMIDOR.pdf


the warranty decree (again in Portuguese):

http://dre.pt/pdf1sdip/2003/04/083A00/22802283.PDF


And here is another decree about financial and comercial fairplay:

http://dre.pt/pdf1sdip/2007/03/06000/17361739.PDF
Score: 2 Votes (Like | Disagree)
CmdrLaForge Avatar
181 months ago
No offense but it's stupid to pay if laws are giving you the same rights. I know that some countries, especially the US, don't have such laws but in countries that have, you should just take advantage of the legal system. Otherwise we wouldn't have lawsuits like this and companies would keep ripping off people.
I pay because the law is absolutely not giving you the same rights. First, there is a difference between the guarantee from the manufacturer and the warranty from the law. Usually the manufacturer provides one year of guarantee, after that there is an additional 1 year (so two years in total) in which the manufacturer has to repair in case the problem was already there when the product was shipped ( no wear out of connectors etc...) and it is up to the customer to prove that !!! In Germany there are two different terms (Garantie and Gewahrleistung). The law gives you two years of Gewahrleistung not Garantie. I don't know the correct corresponding English terms, here is more info. (http://www.anwalt-seiten.de/artikel/sec1/221.html)

With AppleCare you get 3 years trouble free service and you can much more easily sell the unit on eBay because people know if they receive a unit with any problem they just call Apple and they will fix it.
Score: 2 Votes (Like | Disagree)
Hellhammer Avatar
181 months ago
Prices look really high, can anyone else in a eurozone country confirm that those prices are much higher than normal? 120 Euro for ATV is really expensive and it looks like Apple has just rolled that extra year of warranty into the prices.

Euro prices have VAT included in them, while the US prices are tax-free (sales tax will be added depending on the state).
Score: 2 Votes (Like | Disagree)

Popular Stories

apple store down feature

Here's Why the Apple Store is Going Down

Thursday November 27, 2025 1:01 pm PST by
Apple's online store is going down for a few hours on a rolling country-by-country basis right now, but do not get your hopes up for new products. Apple takes its online store down for a few hours ahead of Black Friday every year to tease/prepare for its annual gift card offer with the purchase of select products. The store already went down and came back online in Australia and New Zealand, ...
iPhone Pocket Short

iPhone Pocket is Now Completely Sold Out Worldwide

Tuesday November 25, 2025 7:16 am PST by
Apple recently teamed up with Japanese fashion brand ISSEY MIYAKE to create the iPhone Pocket, a limited-edition knitted accessory designed to carry an iPhone. However, it is now completely sold out in all countries where it was released. iPhone Pocket became available to order on Apple's online store starting Friday, November 14, in the United States, France, China, Italy, Japan, Singapore, ...
New Intel Logo

Apple and Intel Rumored to Partner on Mac Chips Again in a New Way

Friday November 28, 2025 7:33 am PST by
While all Macs are now powered by Apple's custom-designed chips, a new rumor claims that Apple may rekindle its partnership with Intel, albeit in a new and limited way. Apple supply chain analyst Ming-Chi Kuo today said Intel is expected to begin shipping Apple's lowest-end M-series chip as early as mid-2027. Kuo said Apple plans to utilize Intel's 18A process, which is the "earliest...
streaming black friday 2025

Best Black Friday Streaming Deals - Save Big on Apple TV, Disney+, Hulu, and More

Thursday November 27, 2025 1:14 pm PST by
We've been focusing on deals on physical products over the past few weeks, but Black Friday is also a great time of year to purchase a streaming membership. Some of the biggest services have great discounts for new and select returning members this week, including Apple TV, Disney+, Hulu, Paramount+, Peacock, and more. Note: MacRumors is an affiliate partner with some of these vendors. When...
iphone air camera

iPhone Air Flop Sparks Industry Retreat From Ultra-Thin Phones

Thursday November 27, 2025 3:14 am PST by
Apple's disappointing iPhone Air sales are causing major Chinese mobile vendors to scrap or freeze their own ultra-thin phone projects, according to reports coming out of Asia. Since the ‌iPhone Air‌ launched in September, there have been reports of poor sales and manufacturing cuts, while Apple's supply chain has scaled back shipments and production. Apple supplier Foxconn has...
iphone black friday gold

The Best Black Friday iPhone Deals Still Available

Friday November 28, 2025 6:24 am PST by
Cellular carriers have always offered big savings on the newest iPhone models during the holidays, and Black Friday 2025 sales have kicked off at AT&T, Verizon, T-Mobile, and more. Right now we're tracking notable offers on the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air. For even more savings, keep an eye on older models during the holiday shopping season. Note: MacRumors is...
Apple Foldable Thumb

Foldable iPhone to Debut These Three Breakthrough Features

Tuesday November 25, 2025 7:09 am PST by
Apple's first foldable iPhone is expected to launch alongside the iPhone 18 Pro models in fall 2026, and it's shaping up to include three standout features that could set it apart from the competition. The book-style foldable will reportedly feature an industry-first 24-megapixel under-display camera built into the inner display, according to a recent JP Morgan equity research report. That...