On-Device App Store Downloads Currently Broken for Pre-iOS 4 Devices [Updated]
Engadget points to a growing thread in Apple's discussion forums documenting an issue in which users on pre-iOS 4 devices are unable to purchase or download apps from the App Store on their devices. The issue appears to have started on December 16th with a change in the way Apple is serving App Store content to the devices.
Whenever I go into a specific app in the app store, none of the buttons work properly.
1) clicking on the price no longer downloads the app,
2) the ratings button does nothing,
3) the 'tell a friend' and 'git this app' buttons jump back to the top of the app window,
4) pictures usually don't show up. They usually appear as five gray rectangular boxes with white borders (though in one app one too-large-for-the-window picture shows up (see pic),
5) the 'app support' button still goes to the developer's website.
6) the 'top in-app purchases' banner is just text now.
Users are reportedly having difficulty convincing Apple support staff that the issue on Apple's end, with support staff so far only suggesting a range of potential solutions that could help address device issues but which have proven unsuccessful for affected users.
Broken App Store display on iPhone running iOS 3.1.3Given the display anomalies experienced by affected users, it seems likely that the issue is a bug on Apple's end rather than any sort of planned obsolescence of pre-iOS 4 operating systems and devices by cutting off App Store access. For the time being, affected users can still download apps via iTunes on their computers and then sync them to their devices. It is unknown when Apple might roll out a fix for the on-device App Store access problems.
The original iPhone and first-generation iPod touch do not support iOS 4 and are thus limited to a maximum of iOS 3.1.3. Other users of devices such as the iPhone 3G and second-generation iPod touch have elected not to upgrade to iOS 4 for a number of reasons, most commonly due to complaints over those devices becoming more sluggish with the upgrade to iOS 4.
Update: Engadget now reports that the issue has been fixed. Readers in our forums have been reporting mixed results over the past few hours, with some seeing improvement while others were still having difficulty fairly recently.
Popular Stories
Apple is developing an all-new operating system codenamed "Charismatic," according to Bloomberg's Mark Gurman.
Apple smart home hub concept
This is likely Apple's long-rumored "homeOS" operating system.
In a report this week, Gurman said both Apple's rumored smart home hub in 2026 and tabletop robot in 2027 will run the new operating system. He said the software platform will blend...
Last week, Apple released and then pulled a software tool that accidentally contained identifiers for many unreleased devices and chips, according to MacRumors contributor Aaron Perris. His findings included new models of the Studio Display, Apple TV, Apple Watches, Apple Vision Pro, iPad mini, HomePod mini, and more.
Here is what was uncovered in the file, according to MacRumors contributor ...
The seventh developer beta of iOS 26 is now available. While we are now in the later stages of the iOS 26 beta cycle, there are still some changes.
Below, we outline everything new that we have found in iOS 26 beta 7 so far.
Redesigned Blood Oxygen Feature
The seventh developer betas of iOS 26 and watchOS 26 include a redesigned Blood Oxygen feature on Apple Watch Series 9, Apple Watch ...
Alleged images of the iPhone 17 Pro Max's internal design have surfaced, offering a potential look inside the device before it is announced by Apple next month.
The images were shared by the account "yeux1122" this week, in a blog post on the Korean platform Naver. The account aggregates Apple rumors and leaks, so it is likely not the original source of the images, and it is unclear if they...
Apple is expected to delay the launch of its base iPhone 18 model until spring 2027, marking a major shift in the company's long-established release cycle, according to South Korea's ETNews.
The report claims that Apple has informed some of its suppliers that the iPhone 18 will not be part of the September 2026 iPhone lineup. Instead, the company will unveil only higher-end models in the...
At least one new Apple Watch model launching next year will feature a "significant redesign," according to Taiwanese supply chain publication DigiTimes.
In a paywalled report this week, citing supply chain insiders, DigiTimes claimed that a high-end 2026 Apple Watch model will feature "exterior design" changes, including but not limited to "eight sensors arranged in a ring pattern visible...
As we wait for WWDC to kick off next Monday, Apple today announced the winners of its annual Apple Design Awards, recognizing apps and games for their innovation, ingenuity, and technical achievement.
The 2025 Apple Design Award winners are listed below, with one app and one game selected per category:
Delight and Fun - CapWords (App) and Balatro (Game)
Innovation - Play (App) and PBJ -...
