On-Device App Store Downloads Currently Broken for Pre-iOS 4 Devices [Updated]
Engadget points to a growing thread in Apple's discussion forums documenting an issue in which users on pre-iOS 4 devices are unable to purchase or download apps from the App Store on their devices. The issue appears to have started on December 16th with a change in the way Apple is serving App Store content to the devices.
Whenever I go into a specific app in the app store, none of the buttons work properly.
1) clicking on the price no longer downloads the app,
2) the ratings button does nothing,
3) the 'tell a friend' and 'git this app' buttons jump back to the top of the app window,
4) pictures usually don't show up. They usually appear as five gray rectangular boxes with white borders (though in one app one too-large-for-the-window picture shows up (see pic),
5) the 'app support' button still goes to the developer's website.
6) the 'top in-app purchases' banner is just text now.
Users are reportedly having difficulty convincing Apple support staff that the issue on Apple's end, with support staff so far only suggesting a range of potential solutions that could help address device issues but which have proven unsuccessful for affected users.
Broken App Store display on iPhone running iOS 3.1.3Given the display anomalies experienced by affected users, it seems likely that the issue is a bug on Apple's end rather than any sort of planned obsolescence of pre-iOS 4 operating systems and devices by cutting off App Store access. For the time being, affected users can still download apps via iTunes on their computers and then sync them to their devices. It is unknown when Apple might roll out a fix for the on-device App Store access problems.
The original iPhone and first-generation iPod touch do not support iOS 4 and are thus limited to a maximum of iOS 3.1.3. Other users of devices such as the iPhone 3G and second-generation iPod touch have elected not to upgrade to iOS 4 for a number of reasons, most commonly due to complaints over those devices becoming more sluggish with the upgrade to iOS 4.
Update: Engadget now reports that the issue has been fixed. Readers in our forums have been reporting mixed results over the past few hours, with some seeing improvement while others were still having difficulty fairly recently.
Popular Stories
There's now a dedicated Apple Music app for ChatGPT, which allows ChatGPT to make music recommendations and build playlists.
Apple Music can be added to ChatGPT through the Settings section in the Mac app, website, or iOS app. Apple Music is listed under the apps option, and connecting to it requires signing in with your Apple Account for authorization purposes.
ChatGPT can be used to...
Next year's iPhone 18 Pro and iPhone 18 Pro Max will be equipped with under-screen Face ID, and the front camera will be moved to the top-left corner of the screen, according to a new report from The Information's Wayne Ma and Qianer Liu.
As a result of these changes, the report said the iPhone 18 Pro models will not have a pill-shaped Dynamic Island cutout at the top of the screen....
Since the AirPods Pro 3 launched, there have been complaints from users who have noticed a static-like sound or a crackling issue when using the earbuds, particularly when Active Noise Cancellation is on but no media is playing. Users have also run into strange high-pitched whistling sounds that happen intermittently.
We shared the issues back in late October, and despite two subsequent...
You'd think things would be slowing down heading into the holidays, but this week saw a whirlwind of Apple leaks and rumors while Apple started its next cycle of betas following last week's release of iOS 26.2 and related updates.
This week also saw the release of a new Apple Music integration with ChatGPT, so read on below for all the details on this week's biggest stories!
Top Stories
i...
Apple Maps no longer offers a Flyover feature that provides users with automated tours of notable landmarks in major cities. The Flyover option appears to have been nixed around when iOS 26 launched, but its removal went largely unnoticed.
Flyover city tours were introduced in 2014 with iOS 8 and OS X Yosemite, using Flyover imagery to generate an aerial tour. Most cities with Flyover...
There has been a whirlwind of rumors over the last few days, sourced from leaked internal software designed for the iPhone and the Mac, and news sites like The Information. Below, we have a quick recap of everything we've heard this week, which serves as a guide to Apple's product plans in 2026 and beyond.
We've organized the info by likely release date, though there are some products that...
Wednesday December 17, 2025 10:06 am PST by
Juli CloverApple today provided beta testers with the first releases of upcoming iOS 26.3, iPadOS 26.3, tvOS 26.3, and watchOS 26.3 updates for testing purposes. The public betas come a couple of days after Apple provided the betas to developers.
Anyone can download and install public betas, and all that's required is to sign up on Apple's beta site. Once you've opted in, the software can be...
