After the keynote yesterday, there was a great deal of confusion around what happens to current MobileMe subscribers with the introduction of iCloud. Apple posted a Knowledge Base article full of information about the MobileMe transition, but for some it caused more questions than it answered -- especially for those who have renewed their MobileMe accounts recently.

Here's some more detailed information.

If you wish, you can cancel your service immediately and get a refund, the amount of which depends on how long ago you renewed.

If you want to keep MobileMe until iCloud comes out, you can do that and still get some of your money back. Just cancel your MobileMe service in the fall, once iCloud arrives, and you'll get a pro-rated refund depending on how long ago you renewed.

mobilemehomepage

All users who had active MobileMe accounts as of June 6, 2011 have had their accounts extended through June 30, 2012 -- that's next year, 12 months away -- for free. MobileMe will continue in its current form for that time. Nothing changes, if you don't want it to, for a year.

However, you cannot make any changes either. Users cannot get a new MobileMe account either through the 60-day free trial, or by buying a new subscription. Individual accounts cannot be upgraded to family packs and additional storage can't be purchased either.

Refunds

Now, we've heard from lots of readers who are concerned that they're getting a raw deal, mostly because they renewed their memberships recently (some as recently as Saturday or Sunday) and they are upset that people are getting for free what they paid for. Apple has laid out another knowledge base article that covers cancellation, refunds and the like.

Apple will cancel and refund your full $99 subscription payment if you renewed in the past 45 days. However, you will lose all your MobileMe services immediately, and have to sign up again with everyone else when iCloud comes out in the fall.

If your account was renewed 46 days or more in the past, you will receive a pro-rated refund, based on the date you submit your request. Again, you will lose access to all your MobileMe services.

Here's the best part, though:

If you have an active MobileMe subscription and would like to cancel it for a refund, you may do so at any time.

This means you can cancel your MobileMe subscription in the fall when iCloud is released and get some of your money back. This seems pretty fair -- you'll get the full service that you paid for, and will get a little money back.

Related Links:

Apple Knowledge Base: Information about the Mobile Me transition
Apple Knowledge Base: All about MobileMe box refunds and subscription cancellations

Top Rated Comments

jonessodarally Avatar
181 months ago
The bigger issue here (so it seems) is people like myself who have had an AppleID for quite some time, then signed up for MobileMe.

If iOS 5 has you sign in with your AppleID to keep track of music/app purchases, etc... but you have a different account for your email/contacts/calendars through MobileMe... there doesn't seem to be a decent way (at this point, at least) to merge the two accounts.

for reference, here's some people explaining the issue better:
https://discussions.apple.com/message/15351517
Score: 5 Votes (Like | Disagree)
kjs862 Avatar
181 months ago
this is all very confusing for me :confused:

what happens to all my idisk data?

also does the new iCloud manage my PDF documents for me?
Score: 4 Votes (Like | Disagree)
DocNYz Avatar
181 months ago
I still don't get it. I renewed 15days ago. Will they refund by mailing me a check? Or giving $99 to my iTunes account?

If you click on the information page linked in the article it explains that based on how you purchased it, it'll be a check or go to a CC etc ...

I hope they keep pumping out more Knowledge Base articles about the transition, because I still have a lot of questions, and none of the MobileMe support agents know anything more than I do.

I really want to know what is going to happen with iDisk. Its slow, but it works for backing up some important files. I'm also interested in what will happen with Galleries. I don't use that as much, but I use it occasionally and would hate to see it go.

Edit: I just want to add that what jonessodarally said right above this post is a huge issue for me as well, and something I've been concerned about. Apple really needs to publish some sort of solution to this, or a way to merge accounts.

I'll hate to lose iDisk for sure, but I can deal - there are tons of other options now.

Losing galleries however is going to be a major, major problem if that happens. They're one of the easiest and best ways to share and store super high quality images in a streamline and gorgeous interface. I've set up several for friends'/relatives' weddings so that everyone there can upload and download pics/videos in HQ in one place. If they get rid of them I'm going to ****ing kill somebody.
Score: 3 Votes (Like | Disagree)
marcb81304 Avatar
181 months ago
Anyone else worried about losing their iWeb site? I know it's not the most used thing, but to me, the web space has always been fun to have
Score: 2 Votes (Like | Disagree)
Savernake Avatar
181 months ago
With all due respect the repetition made this a very poorly written article. It seemed so unusual I scrolled up to see it was a new writer and made my first comment in months.
Score: 2 Votes (Like | Disagree)
sysiphus Avatar
181 months ago
I hope they bring back @mac.com e-mail addresses. I still hate @me.com

Agreed. me.com sounds generic and boring, whereas mac.com is simple and clean, yet instantly self-explanatory.
Score: 1 Votes (Like | Disagree)

Popular Stories

iphone 16 display

iPhone 17's Scratch Resistant Anti-Reflective Display Coating Canceled

Monday April 28, 2025 12:48 pm PDT by
Apple may have canceled the super scratch resistant anti-reflective display coating that it planned to use for the iPhone 17 Pro models, according to a source with reliable information that spoke to MacRumors. Last spring, Weibo leaker Instant Digital suggested Apple was working on a new anti-reflective display layer that was more scratch resistant than the Ceramic Shield. We haven't heard...
apple watch ultra yellow

What's Next for the Apple Watch Ultra 3 and Apple Watch SE 3

Friday April 25, 2025 2:44 pm PDT by
This week marks the 10th anniversary of the Apple Watch, which launched on April 24, 2015. Yesterday, we recapped features rumored for the Apple Watch Series 11, but since 2015, the Apple Watch has also branched out into the Apple Watch Ultra and the Apple Watch SE, so we thought we'd take a look at what's next for those product lines, too. 2025 Apple Watch Ultra 3 Apple didn't update the...
iPhone 17 Air Pastel Feature

iPhone 17 Reaches Key Milestone Ahead of Mass Production

Monday April 28, 2025 8:44 am PDT by
Apple has completed Engineering Validation Testing (EVT) for at least one iPhone 17 model, according to a paywalled preview of an upcoming DigiTimes report. iPhone 17 Air mockup based on rumored design The EVT stage involves Apple testing iPhone 17 prototypes to ensure the hardware works as expected. There are still DVT (Design Validation Test) and PVT (Production Validation Test) stages to...
Beyond iPhone 13 Better Blue

20th Anniversary iPhone Likely to Be Made in China Due to 'Extraordinarily Complex' Design

Monday April 28, 2025 4:29 am PDT by
Apple will likely manufacture its 20th anniversary iPhone models in China, despite broader efforts to shift production to India, according to Bloomberg's Mark Gurman. In 2027, Apple is planning a "major shake-up" for the iPhone lineup to mark two decades since the original model launched. Gurman's previous reporting indicates the company will introduce a foldable iPhone alongside a "bold"...
iPhone 17 Air Pastel Feature

iPhone 17 Air Launching Later This Year With These 16 New Features

Thursday April 24, 2025 8:24 am PDT by
While the so-called "iPhone 17 Air" is not expected to launch until September, there are already plenty of rumors about the ultra-thin device. Overall, the iPhone 17 Air sounds like a mixed bag. While the device is expected to have an impressively thin and light design, rumors indicate it will have some compromises compared to iPhone 17 Pro models, including only a single rear camera, a...
iPhone 17 Pro Blue Feature Tighter Crop

iPhone 17 Pro Launching Later This Year With These 13 New Features

Wednesday April 23, 2025 8:31 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
iphone 17 air iphone 16 pro

iPhone 17 Air USB-C Port May Have This Unusual Design Quirk

Wednesday April 30, 2025 3:59 am PDT by
Apple is preparing to launch a dramatically thinner iPhone this September, and if recent leaks are anything to go by, the so-called iPhone 17 Air could boast one of the most radical design shifts in recent years. iPhone 17 Air dummy model alongside iPhone 16 Pro (credit: AppleTrack) At just 5.5mm thick (excluding a slightly raised camera bump), the 6.6-inch iPhone 17 Air is expected to become ...