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Apple Launches Extended Repair Program for Hard Drives on Early MacBook Models
A flashing question mark appears on screen when the MacBook is turned on.
Affected MacBook models
13-inch black and white MacBook models with the following processor speeds and hard drive capacities:
- Processor speed - 1.83GHz, 2GHz, or 2.16GHz
- Hard drive capacity - 60GB, 80GB, 100GB, 120GB, or 160GB
Apple's new program appears to relate to mechanical failures of the read/write head in Seagate drives used in Apple's early MacBook line reported as long as ago as November 2007. Apple acknowledged the reports and noted that it was looking into the issues soon after, but waited over two years before finally issuing an official repair extension program for the affected MacBook machines.