Apple Refusing Service on Hacked iPhones? - MacRumors
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Apple Refusing Service on Hacked iPhones?

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ZDNet's Apple Core blog notes that if you've hacked your iPhone, you may want to restore to defaults before bringing it into an Apple Store for service.

A colleague of O'Grady's was initially refused service for his iPhone due to a combination of 3rd party applications and an unlocked iPhone (on T-Mobile).

So while he eventually got Apple to return the iPhone (after paying the restocking fee, that is), the lesson here is to do a restore of your iPhone and re-install the factory AT&T SIM before bringing into an Apple Store for service. Thats the beauty of software-only hacks, after all!

More concerning is that initially this persons phone was refused service and blacklisted from future service, but after discussions with the mananger, this was lifted.

Related Forum: iPhone

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