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More Details From AT&T Training Manual

Thursday June 28, 2007 11:01 am PDT by longofest
The AT&T Training manual (pdf link) posted by The Boy Genius Report is turning out to be a treasure trove of information.

iPhone Bluetooth
The iPhone currently supports two Bluetooth profiles: Hands-free (v1.5) and Headset. The Apple-branded Bluetooth headset uses Hands-Free Profile 1.5, and may be compatible with other third party Bluetooth enabled devices that support the profile. We have previously reported that Apple's Bluetooth headset would be priced at $129.

3rd Party Accessories
Apple has created a "Works with iPhone" program, similar to the "Made for iPod" program. If the iPhone detects that a non-certified device is connected to the docking port, it will alert the user that the experience may be less than optimal, although doing so will NOT void the warranty. Such a method was recently described in an Apple patent.

SIM Card Portability
While AT&T and Apple have made it clear that the iPhone will not accept SIM cards from other carriers, the document does explain that it will be possible to move the iPhone's SIM card to other AT&T phones. MMS and IM messages sent from the new phone are included in the iPhone Data Plan. However, contacts added to the SIM while in another device will not appear in iPhone.

Warranty/Repair Process
Notable details are as follows:
- iPhones which are Dead on Arrival(DOA) will not be exchanged over the counter. They must go through AppleCare.
- Apple expects repair turnaround as 3 business days.
- For a small fee, Apple will provide an AppleCare Service iPhone to the customer while their iPhone is repaired.

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